INFINITI of Clarendon Hills

Once again Mike Harlow and Infiniti of Clarendon Hills server department exceeded my expectations. The work was done on time and at a fair price. The friendly staff is always a pleasure to work with. server department exceeded my expectations. The work was done on time and at a fair price. The friendly staff is always a pleasure to work with. More

Always a wonderful experience at Infiniti! They're super professional and always ready to help you with anything you may need. I went in for an oil change and they were finished super fast. Plus my ca super professional and always ready to help you with anything you may need. I went in for an oil change and they were finished super fast. Plus my car was squeaky clean afterwards! More

The service department at Clarendon Hills has always treated me fairly. I usually never have an appointment, but they always manage to get me in and out in a timely fashion. The work done has always bee treated me fairly. I usually never have an appointment, but they always manage to get me in and out in a timely fashion. The work done has always been excellent. I highly recomend this dealership. They are always very courteous and helpful. More

Have been an Infiniti customer for many years. One of the biggest reasons is because of Mike Harlow in service. My lease was coming due and met a salesman named Bob Polanek. He showed me the new Infiniti JX biggest reasons is because of Mike Harlow in service. My lease was coming due and met a salesman named Bob Polanek. He showed me the new Infiniti JX model. One day I was getting my QX serviced and he arranged for me to take a JX to drive for the day. I ended up purchasing the new JX today and dealing with Bob Polanek was great. He was never pushy and was very patient with me. More

This was my first experience with the service department at Infiniti of Clarendon Hills. I had high expectations and they met or exceeded them in every way. The work done was thorough and coming out of th at Infiniti of Clarendon Hills. I had high expectations and they met or exceeded them in every way. The work done was thorough and coming out of the detail shop my car looked fantastic. More

Lance has been a great help on EVERY visit. He explains everything very well, helps with every question, and hustles all the time. Truly exceptional service. everything very well, helps with every question, and hustles all the time. Truly exceptional service. More

They go above and beyond to make sure you are satisfied. I have been very happy with their sales and service from the very start. I have been very happy with their sales and service from the very start. More

I was extremely pleased with the customer service that I have received while having service done. Mike and all the associates were very knowledgeable when it came to my questions and concerns. They servic have received while having service done. Mike and all the associates were very knowledgeable when it came to my questions and concerns. They serviced me with great attitude and a smile. I would highly recommend getting your vehicle serviced here as well as considering to buy from this dealership. Definitely worth the drive for me. More

Couldn't ask for better customer service than I received from Mike. He was always very courteous, took time to fully explain the work that would be required, followed up to keep me informed and ov received from Mike. He was always very courteous, took time to fully explain the work that would be required, followed up to keep me informed and overall contributed to a positive service experience. More

I worked with Bob quite a while ago, while purchasing my first new car - an Infiniti G37x (incidentally, I was Bob’s first sale at the then newly opened Infiniti of Clarendon Hills). As a young woman, I was first new car - an Infiniti G37x (incidentally, I was Bob’s first sale at the then newly opened Infiniti of Clarendon Hills). As a young woman, I was relieved that Bob and the entire team treated me with the utmost respect and made me feel like an incredibly valued customer. I, like most people, am not typically a fan of being “sold” on a vehicle/in general. As a result, I was glad that I didn’t have to deal with that when working with Bob and his team. Bob was very candid in addressing any questions I had while performing the test drive and before/after, while determining which model year would be the best fit for me. I could sense how excited Bob was for me to own such a high quality vehicle, which actually made the process fun! Bob was fair and straightforward while negotiating the final price and my trade-in, which I really appreciated. Since making the purchase, I've had a few miscellaneous questions come up; when I've reached out, Bob has responded to my emails or phone calls very promptly and with a caring note, which reflects how personable he is. I’ve since moved out of state; otherwise, I know he’d be the same way in person if I were to come in for a service. The overall dealership is classy, and as a result, I feel that Bob fits right in. The car is superb and still runs wonderfully. I would absolutely recommend that anyone looking for a new vehicle work with Bob (and the team) at Infiniti of Clarendon Hills. I never write reviews, but in this instance, I wanted to be sure that I finally gave Bob this well-deserved credit for making my car-buying experience so enjoyable. More