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INFINITI of Clarendon Hills - Service Center

Clarendon Hills, IL

4.9
265 Reviews
Call Service Center (630) 468-9000

265 Reviews of INFINITI of Clarendon Hills - Service Center

Sort by
October 16, 2022

Mike Harlow is our favorite Service Dept rep. Excellent work on both vehicles. Definitely will recommend to others. More

by watson-christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your kind words regarding our service staff. We are happy to hear that you were truly satisficed with your experience. Thank you for the recommendation and thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!

October 03, 2022

Very professional services at the Westmont location. Haven’t had any issues with them over the last 4 years More

by Dr Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte
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Oct 04, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your kind words. We are glad that you always experience fantastic service at our dealership. Thank you for your continued business, we appreciate you!

September 28, 2022

Excellent dealership! Will definitely recommend Infiniti Clarendon Hills..from sales to service, we are very satisfied. More

by telarsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Sep 29, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate the perfect five star rating. We are happy to hear that you had an excellent experience with us. Thank you for choosing Infiniti of Clarendon Hills and thank you for the recommendation. We appreciate you!

September 25, 2022

Infiniti of Clarendon Hills is awesome and my service rep Mike Harlow is the best! You guys totally knock it out of the park every time I stop by! More

by Eric S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2022 -

INFINITI of Clarendon Hills responded

Eric, thank you for your review! We appreciate your feedback regarding our service staff. We are glad to hear that you continually experience outstanding service! We work hard to ensure this for all of our clients. Thank you for your business, and for choosing Infiniti of Clarendon Hills. Come see us again soon!

Sep 28, 2022 -

Eric S. responded

Keep up the great work !! ⭐️⭐️⭐️⭐️⭐️ All the best, Eric Svandra

September 23, 2022

I feel welcomed at all levels, service, sales, finance, GM, receptionist, cashier, and even my favorite porters. Whether this is in recognition of my business 11 years, 2 cars, loyalty on all service) or More

by Jim Hochman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte
Report | Print
Sep 23, 2022 -

INFINITI of Clarendon Hills responded

Jim, thank you for your review! We appreciate the perfect five star rating. Thank you for your continued business! We appreciate you putting such trust in us over the last 11 years! Your loyalty does not go unnoticed. We appreciate you and look forward to seeing you soon!

September 21, 2022

The service department follow-up was poor. I was told the part would arrive in two days. I had to call back four days later to find out about the part delay. I have a service plan I paid for t More

by hipolito.rivera
Recommend Dealer
No
Employees Worked With
Mike Harlow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

INFINITI of Clarendon Hills responded

We are sorry to hear about your troublesome experience. We apologize for any miscommunication that may have transpired. Please reach out to us at (630)-468-9001 if you would like to discuss your situation further. We appreciate your business and hope we can do business with you again!

September 13, 2022

100% satisfied with my oil and filter change. Crew was knowledgeable and on time. Highly recommend. More

by denisbarron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
Report | Print
Sep 15, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your kind words regarding our service department. We are glad to hear that you were truly satisfied with your experience. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. Thank you for your recommendation!

September 04, 2022

Great dealership walked in & was greeted by my service consultant Fabian, he went to work & took care of me More

by June
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
Report | Print
Sep 07, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We are glad to hear that you had excellent service at our dealership. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!

August 28, 2022

The dealership is great nice and clean, I didn't have any negative experience from them More

by June
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
Report | Print
Aug 30, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate the perfect five star rating. We are glad that you had an enjoyable experience at our dealership. Thank you for choosing Infiniti of Clarendon Hills!

August 25, 2022

Fast efficient and courteous . In and out, and located close to my house with great hours More

by Richardptak20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike harlow
Report | Print
Aug 30, 2022 -

INFINITI of Clarendon Hills responded

Richard, thank you for your review! We are happy to hear that our dealership fits all of your needs! Come see us again soon!

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