INFINITI of Clarendon Hills - Service Center

I’ve been with this dealership probably for the last six years. I do 125,000 miles a year on average as a television and film producer doing location scouting I’m traveling state to state because I don’t li years. I do 125,000 miles a year on average as a television and film producer doing location scouting I’m traveling state to state because I don’t like flying. I need a reliable car but I need a strong Steph of people that I can trust to keep me on the road. I’ve tried other dealerships in the Chicagoland area and in the suburbs as well and the one thing that brings me back to infinity and Claredon Hills is the fact that they’re more than just A car dealership. They are a strong family owned dealership The tried to treat you like family. If I would have to choose one thing they would set them apart from everybody else you’d be the no pressure sales experience. I told him I was looking at buying possibly I’ll BMW or a Lexus over my first car and they totally understood and even suggest then I go to the other dealerships and drive those cars and ask for their warranties. Infiniti knew what they were doing. Eight years bumper to bumper unlimited mileage warranty i’m a preowned vehicle. Lexus and BMW didn’t have anything in place to even compete with that. If any of Claredon Hills had a Q 50 sport for my first car from Infiniti it was about 40% cheaper over the BMW and Lexus models I was looking at and they stood by their vehicle with an eight year bumper-to-bumper warranty. I didn’t have to drive around Chicago looking at all these different vehicles because Infiniti Harden Hills had a nice stack of certified preowned vehicles. After the test drive I told him when I was looking for specifically for colors and they have it within two days. So much easier than driving around trying to find a vehicle from somebody I didn’t want to buy it from. These guys are truly outstanding. My son is getting his car in about two years. And I’m gonna make him buy an Infiniti just so He understands the concepts of putting customers first and professionalism from a business. Shout out to the owner Peter my salesman Bill Malarkey LOL I’m sure The first thing they’re going to tell you is that I talk a lot. But that’s only because I feel comfortable around there dealership and I get excited when I come in because it’s like I haven’t seen them for a while and I’m just trying to catch up. But yeah These guys rock. Tony and service is pretty nice to. The first service manager it actually tries to help save money on my services. More

Mike and Tony are always professional and excellent. They are dedicated to customer satisfaction. Thank you and keep up the good work. They are dedicated to customer satisfaction. Thank you and keep up the good work. More

Always professional and excellent. Keep you updated with time and gives you unbiased advice. Keep up the great job Keep you updated with time and gives you unbiased advice. Keep up the great job More

Easy, fast, no pressure, comfortable waiting area,,quality work. Explained analysis of car needs for immediate or future attention. area,,quality work. Explained analysis of car needs for immediate or future attention. More

Fabian Jaimes from the Service Dept. was AWESOME!!!! Even when my sales associate drop the ball on my parts he made me and my wife at peace that he would get the job done. He even let us keep the courtesy ca when my sales associate drop the ball on my parts he made me and my wife at peace that he would get the job done. He even let us keep the courtesy car an extra day because of the snow storm. Excellent Customer Service!!! :) More

Place is clean comfortable to stay waiting for your car service is finish . I always go to Infiniti of Clarendon hills for my car service. service is finish . I always go to Infiniti of Clarendon hills for my car service. More

Fabian, scams customers to have unnecessary work done. Do not bring your car to this dealership, they’re dishonest. I brought my car to Clarendon Hills for a routine maintenance service and they texted few not bring your car to this dealership, they’re dishonest. I brought my car to Clarendon Hills for a routine maintenance service and they texted few things for approval that needed to be done. Wasn’t much so, I approved the work via text. But, once I picked up my car they had added other items into my bill that was twice as much as approved but the work never got done. They work on $$$ commission so they must make the quota and they don’t care who they screw as long as they make the dealer money. I tried to tell Management what had happened and they were no help. More

I have bought 4 cars from Infinity, I can honestly say they go above and beyond to make sure You are a happy customer. The service Department is the best I’ve ever dealt with. I know I’m in good hands! they go above and beyond to make sure You are a happy customer. The service Department is the best I’ve ever dealt with. I know I’m in good hands! Thank you Infinity Susan Braeckeveldt More

I always appreciate the fact that I can trust Infinity of Clarendon to be honest with me about service and repairs. It is refreshing to know that they are not trying to stick you up. The service did not take Clarendon to be honest with me about service and repairs. It is refreshing to know that they are not trying to stick you up. The service did not take too long, and the staff, especially Mike , my service Rep were all very professional and pleasant. More

This is the only place I would want to take my car. Exquisitely clean, very comfortable, and fast in completing your service. The professionalism, politeness, and courtesy of all the employees is secon Exquisitely clean, very comfortable, and fast in completing your service. The professionalism, politeness, and courtesy of all the employees is second to none! More