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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,029 reviews

March 28, 2022

We really appreciated the service and attention from Dakota. He was responsive, but not pushy while we researched the car, and made delivery of the car pleasant and painless. Ditto for Stan the Finance More

by diane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Francis, Chris Kaminski
Apr 06, 2022 -

INFINITI of Hoffman Estates responded

Thank you for the opportunity to earn your business. Congratulations.

March 15, 2022

I cannot say enough about working with Zeigler Infiniti and more specifically about working with Alec. Do yourself a favor and look no further for a place to buy a car, new or used! Alec was knowledgeable, More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Czub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Olney, Pat Bobko
Mar 28, 2022 -

INFINITI of Hoffman Estates responded

Thank you for the, feedback, five stars and congratulations on your new vehicle!

March 11, 2022

Dakota did a great job establishing a relationship and rapport from my initial inquiry all the way through to closing the deal and picking up the car. I was also very pleased with the overall team at Inf More

by bhunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Francis
Mar 15, 2022 -

INFINITI of Hoffman Estates responded

Thank you for sharing your experience with our team member. Congratulations on your new vehicle!

February 23, 2022

Brought my car is for just an oil change and I received VIP service. Great experience. Great service! More

by garyrosentreter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

INFINITI of Hoffman Estates responded

We love our customers! Thank you for the opportunity.

January 28, 2022

Perfect service every time we need it. Sebastian is professional in every detail. Very friendly and helpful service via phone. Sales service is also a pleasure, we bought two cars in this place with J More

by Renata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

INFINITI of Hoffman Estates responded

Thank you!

January 19, 2022

The client advisor I worked with at Infiniti of Hoffman Estates, Joel, is a true professional. Joel's follow-up, responsiveness and his commitment to making the purchase of my new car a simple experience w More

by mikes
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

INFINITI of Hoffman Estates responded

We appreciate you!

January 18, 2022

Always helpful and straightforward with lots of information about the services and their costs. The experience was as positive as could be and in a comfortable environment. More

by SWROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taroyan
Jan 18, 2022 -

INFINITI of Hoffman Estates responded

Thank you

December 29, 2021

Clean, friendly, service oriented, flexible hours, responsive via phone and email, convenient location, flexible test drive options. More

by Erin S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Jackson
Jan 07, 2022 -

INFINITI of Hoffman Estates responded

Thank you for the five stars!

December 18, 2021

Made the car buying experience painless and for once actually enjoyable. My salesman Joel was amazing the whole time.and delivered on all his promises. I would definitely recommend them More

by BRIAN@AMICITERRAZZO.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Jackson
Jan 07, 2022 -

INFINITI of Hoffman Estates responded

Thank you for the five stars!

December 16, 2021

After being there for two hours I was charged $300 in labor. Plastic surgeons do not make this much hourly. I will not be returning and will service my car elsewhere for cheaper. More

by vitalyb1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

INFINITI of Hoffman Estates responded

We do our best to communicate costs and apologize for your situation. If you would like to discuss with our new Service Director, please contact Bob at 224-653-2901.

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