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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,027 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,027 reviews

May 14, 2021

Super service. Easy and quick . Clean neat work and free car wash . Coffee is great and everyone wearing a mask . Will keep coming back . Thank you More

by WALLYMIDWEST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

I just purchased a 2020 BMW X3M Competition from Joel Gappa and the experience was fantastic. Extremely easy to work with and very painless! I can't recommend Joel or this dealer enough!!! Stop lookin More

by boynty77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vallejo
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

We like painless car buying! Congratulations on your purchase. We appreciate the five stars.

May 07, 2021

I was unaware that zeigler had purchased this dealership. I was very pleased with the service that I received. Sebastian was very helpful and pleasant. I will be returning here for all my service More

by Deckerm1439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you for giving us the opportunity. Infiniti of Hoffman Estates was bought by Zeigler Auto Group in January 2020.

May 04, 2021

Oscar the manager was really helpful and keep me updated on the progress of my repairs, they also washed my truck before they gave it back to me, thanks for your service!! More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Lozada
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the feedback and the five stars

May 03, 2021

Worked with Dave in service who was great! Fantastic communication throughout the entire process. He also explained the repairs/services in detail and completed the work quickly. More

by r.hofgesang
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in service
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

May 03, 2021

Great service. Great service. Great service.Great Great service. Great service. Great service. Great service. Great service. Great service. Great service. Great service. Great service. Great servic More

by Jimr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Great customer! Thank you for the five stars

May 01, 2021

My wife and I had an amazing experience on this branch. Dakota Francis provided a phenomenal job in accommodating all our needs. He's very knowledgeable on the car and would go beyond to assist you in the More

by Kai T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Taroyan, James Carr, Duane Jackson, Dakota Francis
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you for sharing your experience!

April 29, 2021

I love my car, and appreciate the excellent knowledge my salesman had, also he was very courteous. He showed me everything that I needed to know. Thank you Joel!! More

by GIGI-MIMI
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vallejo, Maria Speciale
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

April 29, 2021

Excellent staff. Very attentive to my needs. Would highly recommend. Very easy to work with. Didn’t waste my time. They went above and beyond. More

by JAxle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romino Mecaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Lozada, Duane Jackson, GEORGE KATSIKAS
Dec 17, 2021 -

INFINITI of Hoffman Estates responded

We appreciate the five stars

April 27, 2021

Carlos and Sebastian are excellent people good customer service every time I bring the cars for service ,nice people I can trust and good communication More

by Fernando morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Alvar
Apr 29, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the five stars.

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