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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,029 reviews
February 05, 2021
Rating,would be higher if a steering component had not been miss- torqued, requiring a return visit. Also, I NEVER recommend a business. Your not paying me to be your advertiser or publicist. been miss- torqued, requiring a return visit. Also, I NEVER recommend a business. Your not paying me to be your advertiser or publicist. More
by DICKBRUNO43
Verified CustomerEmployees Worked With
Dave, service advisor, was great, especially on tbe return visit and with applying a discount.
February 05, 2021
Car had odor after service that didn't exist before service but repairs were fine. We didn't need a loaner but one was offered which was nice! Service was completed in a reasonable time. service but repairs were fine. We didn't need a loaner but one was offered which was nice! Service was completed in a reasonable time. More
by JAGGEDBOLT
Employees Worked With
February 04, 2021
Worst dealership ever!! If you want to get ripped off then go here. And if you want a service center that could care less. This is your place. You might read this or not, but if your spending over 30,0 then go here. And if you want a service center that could care less. This is your place. You might read this or not, but if your spending over 30,000 go somewhere that actually cares about customer service. More
by Gerikalexavier
February 03, 2021
the reason for my visit to infinity at Hoffman Estates was an oil change, the second time I had the pleasure of working with Sebastian, he is very competent. I really like the quick service in this locat was an oil change, the second time I had the pleasure of working with Sebastian, he is very competent. I really like the quick service in this location I highly recommend More
by TOMASZ.KOZIK
Employees Worked With
February 03, 2021
Everyone was super friendly and straightforward. They were able to help me buy my first car with ease, and took care of everything before I even met with them in person. were able to help me buy my first car with ease, and took care of everything before I even met with them in person. More
by Kp73
February 03, 2021
I had a good experience here they were patient got everything we needed they went above and beyond for me they explain everything to me and given me updates accordingly so I wasn’t sitting there think everything we needed they went above and beyond for me they explain everything to me and given me updates accordingly so I wasn’t sitting there thinking overall it went well will definitely go back More
by MONTANEZLEO1550
Employees Worked With
Bill
February 03, 2021
Very quick turnaround time with the service requested. Great clarity on the performance inspection and explaining future concerns about my vehicle with great recommendations included. Great clarity on the performance inspection and explaining future concerns about my vehicle with great recommendations included. More
by PGAULUS
Employees Worked With
Carlo Alvar
January 30, 2021
Total rip off. Paid tons of money for nothing I used to go lexus wdfl 1000% btr service. Beware going infinity. I rather go somewhere else. go lexus wdfl 1000% btr service. Beware going infinity. I rather go somewhere else. More
by cool.ali1980
January 29, 2021
They were quick and great! I’ve not had a problem since I left to get my car checked. I was updated when it was done and what they did to the car. left to get my car checked. I was updated when it was done and what they did to the car. More
by Henrylici
January 27, 2021
The salespeople at Infiniti Hoffman Estates are very professional and helped me find the perfect car. I would highly recommend purchasing a car from this location! Everyone is very nice and helpful. professional and helped me find the perfect car. I would highly recommend purchasing a car from this location! Everyone is very nice and helpful. More
by NICOLEMHEARON
