INFINITI of Hoffman Estates

Joel is extremely knowledgeable and helpful. About the vehicles. We came in fairly close to closing one evening and we never felt rushed. We never felt pressured and everyone we dealt with at About the vehicles. We came in fairly close to closing one evening and we never felt rushed. We never felt pressured and everyone we dealt with at Infinity was upfront with costs/value. More

This is my 4th car from here and I wouldn't buy from anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. More

Antwan, the service manager, was outstanding and exemplifies red carpet service. Communication from him and his team was on point during the whole time. Only place I would take my infinity for servi exemplifies red carpet service. Communication from him and his team was on point during the whole time. Only place I would take my infinity for service is Infinity of Hoffman Estates.. More

Alec was very easy to work with. He was no pushy and made sure we were both satisfied with the deal. He even gave me perks that I did not ask for. He was no pushy and made sure we were both satisfied with the deal. He even gave me perks that I did not ask for. More

Our car buying experience with Edgar was exceptional. He was not only knowledgeable about the car we purchased but also incredibly kind to my 7-year-old. He even took the time to make paper airplanes wit He was not only knowledgeable about the car we purchased but also incredibly kind to my 7-year-old. He even took the time to make paper airplanes with him while we completed the financial paperwork. My son was sad to leave him! Edgar was not pushy. He asked all the appropriate questions to make sure that we were getting a car that fit our family and lifestyle. I highly recommend working with Edgar. He is an asset to Infiniti of Hoffman Estates. More

Great service. Dakota was insightful and knowledgeable about the specs of my car. I would recommend anyone to this dealership. Dakota was insightful and knowledgeable about the specs of my car. I would recommend anyone to this dealership. More

Why would anyone go anywhere else? ?? Mr. Romano was professional, courteous, pleasant, well groomed, and well informed of our vehicle search. He went above and beyond, (To INFINITI) to ?? Mr. Romano was professional, courteous, pleasant, well groomed, and well informed of our vehicle search. He went above and beyond, (To INFINITI) to answer our many questions. We wish the Dealership was closer, but well worth the trip! His excellent efforts through long distance negotiations, proves his dedication to satisfy the customer. One of the best Salespersons we've had the pleasure of dealing with. More

I have been working with Joel for almost two years. I came in one day to look at the new body style QX60 and the price at the time just wasn't going to work for me. Through out the past two years Joel I came in one day to look at the new body style QX60 and the price at the time just wasn't going to work for me. Through out the past two years Joel has kept in touch and never pressured me like the other dealers. I felt comfortable telling Joel when I was ready and the price point and options I was looking for. He was patient and resilient in finding the right vehicle for me and my family. We kept in touch over the period of time of two years and he even gave me options to come look at when time was available and when It didn't fit what I was looking for he was always comfortable and never pressed anything, which is ideal when looking for a new/used vehicle. I had other dealers contact me and inevitably working with Joel was just hands down an excellent experience, as to why I finally bit the bullet and purchased my 2023 QX60 with Joel. His patience and persistence paid off in the end and I was comfortable the whole way through. After purchase, I left the vehicle at the dealership to get a blackout package installed and he even kept me updated consistently throughout that after purchase process which impressed me as well. The truck was a surprise for my wife's birthday and when we picked it up, she didn't know until he handed her the keys. He even took an hour of his time to show her how to use all the new options in her new truck. Thank You Joel for being patient and sticking with me through this process! Definitely recommend! I'd also like to thank his sales manager, James, for the assistance as well. Always welcoming when I came into the dealership and a pleasure to deal with. Overall this has been an excellent experience and team was excellent throughout! More

As a long-standing Infiniti owner, this dealership consistently provides the highest degree of professional service and client care. Joel, James, and Stan made this another exceptional buying exp consistently provides the highest degree of professional service and client care. Joel, James, and Stan made this another exceptional buying experience. I look forward to continuing to work with them, and highly recommend that to others. More

Came in to look at a Jeep, already had been to Multiple dealers before this one, and appreciated that the vehicle was clean, the salesman was upfront about all the information we had questions on and they dealers before this one, and appreciated that the vehicle was clean, the salesman was upfront about all the information we had questions on and they made the process easy. More