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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,017 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,017 reviews
August 14, 2020
Experience was great ! Sales team did an outstanding job ! First time buying infinity, glad I chose this dealer ship . Our sales rep was fantastic he did us on the car ! First time buying infinity, glad I chose this dealer ship . Our sales rep was fantastic he did us on the car More
by camato2
Employees Worked With
Bill Neuman
Helpful August 14, 2020
Very friendly and professional. Great service. I was Very friendly and professional. Great service. I was please that I was able to get an appointment so quickly and that when it was going to take long Very friendly and professional. Great service. I was please that I was able to get an appointment so quickly and that when it was going to take longer than what we originally thought, I was able to get a loaner vehicle. More
by JCTHOMPSON1367
Employees Worked With
Doug Hirsch
August 13, 2020
Great Place to do Business Purchased a qx60 from New Mexico. They made the transaction seamless, and took care of details. Alec Olney was involved -start to finish. Would def Purchased a qx60 from New Mexico. They made the transaction seamless, and took care of details. Alec Olney was involved -start to finish. Would definitely buy from them again. N Jack More
by KCAJLN
Verified CustomerAugust 11, 2020
I really appreciate the service that I received! What started as a very challenging situation ended well and better than expected. Everyone was extremely welcoming and very professional. Sebastian, C What started as a very challenging situation ended well and better than expected. Everyone was extremely welcoming and very professional. Sebastian, Carlo, ,Joseph, Alex and Gio were very straightforward, knowledgeable and accommodating. Thank you all for a great customer experience! More
by Brenda
Employees Worked With
Other Employees :
Carlo Alvar, Alex Alverio, Joseph Vallejo, Giovanni Acosta
August 11, 2020
Extremely friendly, efficient and completely addressed all issues and concerns. Followed up with me to make sure everything was okay. Doug made the visit as seamless as possible. all issues and concerns. Followed up with me to make sure everything was okay. Doug made the visit as seamless as possible. More
by dino_rumoro
Employees Worked With
Doug Hirsch
August 10, 2020
They were great to work with. I needed to get my brakes done ASAP and they were able to fit me in and even provide a loaner car for me to take home since I don’t live close. Great service, highly recommend done ASAP and they were able to fit me in and even provide a loaner car for me to take home since I don’t live close. Great service, highly recommend! More
by Sfreeman
August 08, 2020
Our first service visit there was a really good experience. We very much appreciated Doug's help locating a manual and answering all our questions. Thanks again experience. We very much appreciated Doug's help locating a manual and answering all our questions. Thanks again More
by Emailboxforjunk
Employees Worked With
Doug Hirsch
August 07, 2020
Exceptional Service Carlo made sure everything was taken care of with my vehicle in a timely manager and patiently answered all my questions (there was a lot, believe me) Carlo made sure everything was taken care of with my vehicle in a timely manager and patiently answered all my questions (there was a lot, believe me). Everything was done perfect and I got my vehicle back squeaky clean. Will definitely be back for more service when needed! 11/10 More
by xosandrac
Employees Worked With
Carlo Alvar
August 07, 2020
Excellent service and always clean and professional. Sebastian was very helpful. He kept me informed and did a great job explaining what my car needed. I was very pleased. Sebastian was very helpful. He kept me informed and did a great job explaining what my car needed. I was very pleased. More
by SJ McCray
Employees Worked With
