INFINITI of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,017 reviews
AWESOME!!! Super friendly, fast, courteous, amazing! Love my infinity and love the service department. Keep up the stellar service. Would recommend to any one who owns an infinity. my infinity and love the service department. Keep up the stellar service. Would recommend to any one who owns an infinity. More
I had the pleasure of working with Uzayr. My fiancé had called ahead because we already knew what we wanted, as I saw the car listed in Auto Trader. Uzayr had the car ready for us by the time we got there called ahead because we already knew what we wanted, as I saw the car listed in Auto Trader. Uzayr had the car ready for us by the time we got there and was very pleasant upon arriving. We were in a bit of a rush so we let Uzayr know that we didn’t have much time when we got there. He was very cognizant of this and respectful of our time. He had my car appraised while I test drove the new car. By the time we got back, he had all documents ready to go. This was one of the quickest car buying experiences I’ve had. Uzayr really made this a positive experience for us. He understood and asked questions regarding our financial limitations. We are in the process of buying a home, so our lender was very firm in telling us what we needed to stick to. Uzayr made this happen along with the his manager, Geno. Joe from finance was also very pleasant and quick. The entire team made it a very quick, easy, and positive experience. More
Uzayr was a great salesman. Knowledge, easy going. An overall great experience. I am loving my new Infiniti qx50. I traded in a qx50 and am very happy overall great experience. I am loving my new Infiniti qx50. I traded in a qx50 and am very happy More
Carlo gave terrific service and periodic updates! The work was also done ahead of schedule. Got me back on the road with no issues. Thank you! work was also done ahead of schedule. Got me back on the road with no issues. Thank you! More
Mr. Bill Newman made my day. His customer service was exceptional. Great personality. Someone you feel you can trust. Needless to say my wife and I bought our dream car. I can't say enough about how c exceptional. Great personality. Someone you feel you can trust. Needless to say my wife and I bought our dream car. I can't say enough about how comfortable and pleased he made us feel. We plan on buying our second dream car soon with him. Mr. Newman will definitely get referrals from me. I would like to send him and Joey a thank you gift card for making our purchase so smooth and pleasant. Is that possible? Those guys made my wife so happy with our purchase. I'm out of the dog house now. Lol. Hey I need to give kudos to Mr. Josep Vallejo. He's in finance and he was so knowledgeable and he explained everything so well. Man I just love the comfort zone Mr. Newman and Mr. Vallejo put us in. Joseph put the icing on the sale. Thank you and we will be back. Hopefully with friends and family Loving Infiniti. Candice & Alex More
From the moment I walked in, I felt very welcome and this dealership was informative and very helpful. Joel Gappa was the BEST salesman and took his time explaining all the functions of my SUV...a great expe dealership was informative and very helpful. Joel Gappa was the BEST salesman and took his time explaining all the functions of my SUV...a great experience and I would highly recommend going here if you’re in a position to purchase or lease a new vehicle. More
Sebastian was very cordially and professional. He took care of my vehicle and answered all of my questions. He made my wife and feel comfortable in your establishment. care of my vehicle and answered all of my questions. He made my wife and feel comfortable in your establishment. More
The service Department and David ... go above and beyond! Always have Excellent customer service. Car is always clean and detailed. Communication is always goodDealership always provides a nice loaner. Always have Excellent customer service. Car is always clean and detailed. Communication is always goodDealership always provides a nice loaner. More
I have had extreme success with me and my entire family with the zeglin group of and estates for and vanity treated me what the up most respect addressed all my concerns and a made the transition into a ne with the zeglin group of and estates for and vanity treated me what the up most respect addressed all my concerns and a made the transition into a new car easing More