INFINITI of Kansas City

Reneged on deal On 10/15/18 received an e-mail from salesman Brandon Standifer that price of a car I had test driven month earlier had been reduced to $30,000. I resp On 10/15/18 received an e-mail from salesman Brandon Standifer that price of a car I had test driven month earlier had been reduced to $30,000. I responded I would be interested in making 80 mile drive to dealership, if I could purchase car for $30,000, total. No customary $499 “admin fee” added on. I received a return e-mail from Sales Manager Robert Evenrud stating, “You have a deal at $30,000 out the door. When can you … take delivery?” I responded I would be there between 10 and 11 a.m. on 10/17/18. Proceeded to transfer funds to my checking account and make plans for a trip to KC. On 10/16/18 I checked my e-mails and discovered two from Mr. Evenrud: The first in essence added a contingent that I had a deal only if they could not sell car to someone else. The second advised me that in fact they had sold it to someone else. They had my phone number. If they had asked me, I could have put down earnest money with credit card or even driven in that evening. Shame on Infiniti of Kansas City! More

Brandon was amazing I live in Tulsa Oklahoma and called to get info on a 2018 Q50. Had a friend that lives in KC go and test drive it and check it out before I would make I live in Tulsa Oklahoma and called to get info on a 2018 Q50. Had a friend that lives in KC go and test drive it and check it out before I would make the 4 hour drive. I was hesitant to make the drive but after my friend said the car great and that the service he received from Brandon Standifer was amazing, I decided to go personally. I was not disappointed at all. Brandon was super nice, knowledgeable, helpful, and most importantly not pushy at all. I was truly impressed by the service Brandon provided. More

Not Bad Small dealership compared to the competitor's. The staff were very helpful and courteous. We were greeted immediately. After purchasing the vehicle, o Small dealership compared to the competitor's. The staff were very helpful and courteous. We were greeted immediately. After purchasing the vehicle, our sales guy Kevin O'Brien was very helpful in demonstrating the various functions and features of our vehicle. More

Great Experience Felt like I was amongst old friends. No one likes to go through the hassle of buying a new car...this was not that experience! My salesman Ryan was to Felt like I was amongst old friends. No one likes to go through the hassle of buying a new car...this was not that experience! My salesman Ryan was top notch and very attentive to all my wants and needs. Finance guys got me a better deal than I had expected too! Great group! More

Great Experience We had a terrific car-buying experience. The staff was all very professional and we never felt any pressure to buy. Negotiations were very smooth. We had a terrific car-buying experience. The staff was all very professional and we never felt any pressure to buy. Negotiations were very smooth. We will definitely buy here again! More

Very pleasant and personal. We felt it was first class. We dealt with Ryan Rowley and he was extremely professional and pleasant. He gave us all the information we wanted in a short amount of time. He was We dealt with Ryan Rowley and he was extremely professional and pleasant. He gave us all the information we wanted in a short amount of time. He was very accommodating and knowledgeable. More

Smooth Transaction I worked with Brandon and Mark in purchasing my new QX80 on Friday. They weren't pushy and we arrived at a good price quickly. The customer service wa I worked with Brandon and Mark in purchasing my new QX80 on Friday. They weren't pushy and we arrived at a good price quickly. The customer service was great and we love the new vehicle. Definitely recommend them! More

GOLD STANDARD The moment we walked into the dealership my fiance and I knew that we were in the right place. The aesthetics of the showroom combined with the clean The moment we walked into the dealership my fiance and I knew that we were in the right place. The aesthetics of the showroom combined with the clean cut professionalism of the sales agents and staff, set the stage for what turned out to be a stress free buying experience. We had visited several other dealerships over the course of two weeks looking for the right vehicle and had narrowed down our choices to Cadillac or Infinity. Visiting the dealership brought the debate to a close, Hands down Infinity offered the right mix of product and client services that made our choice a no brainer. We feel that Infinity of Kansas City has set the Gold Standard that other dealerships should try to emulate. We will definitely continue do business there in the future. Thank you, The Bairds. More

Great Buying Experience Shawn delivered a great buying experience. We quickly arrived at a great price and did the entire deal in very little time. Shawn's product knowledge Shawn delivered a great buying experience. We quickly arrived at a great price and did the entire deal in very little time. Shawn's product knowledge was impressive. More

Knowledgeable and friendly Shawn was a great representative for Infiniti. He has a great knowledge of his product. My wife and I appreciated his follow through over the course o Shawn was a great representative for Infiniti. He has a great knowledge of his product. My wife and I appreciated his follow through over the course of about a month while we worked to find the right vehicle. I have already referred him to a family friend who may be looking to upgrade their vehicle. More