INFINITI of Lynnwood

INFINITI of Lynnwood responded

Thank you so much for the wonderful 5-star review, Juju! We truly appreciate your kind words. Our team works hard to provide helpful, thorough, and professional service, so it means a lot to hear that reflected in your experience. We’re also glad you enjoyed our clean waiting area and coffee while visiting us. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your 5-star review! We’re happy to hear everything went smoothly during your visit and that all of your questions were answered. Providing thorough and reliable service is always our goal, and we truly appreciate your trust in us and your service contract coverage. Thank you again for your support! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear your experience was better than expected and that our team provided a professional and seamless experience from start to finish. We truly appreciate your support and look forward to assisting you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you so much for sharing your experience and for the wonderful 5-star review! We’re delighted to hear that Ray made your purchase process easy and stress-free. Creating a smooth, professional, and comfortable experience for our customers is very important to us, so your feedback truly means a lot — especially with your many years of experience working with dealerships. Most importantly, we’re happy you drove away in the car you wanted, and we hope you enjoy it for many years to come! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for taking the time to share your feedback. We understand how concerning and frustrating this experience must have been. We would like to clarify that after diagnostics are performed, warning lights and stored fault codes can remain active if the underlying issues have not yet been repaired. While codes may sometimes be cleared following a diagnostic, the warning lights can return until the proper repairs are completed, as the vehicle will continue detecting the existing concerns. Your feedback is valuable and helps us continue improving our processes and communication with our guests. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the amazing 5-star review! We’re thrilled to hear Javier provided such exceptional service and went above and beyond to help make your deal a success. His dedication, patience, and commitment to our customers truly make a difference, and we’ll be sure to share your kind words with him. We greatly appreciate your trust and are so happy we could help make the experience a positive one for you! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your wonderful review and for choosing INFINITI of Lynnwood for your vehicle purchases! We’re especially glad to hear that our team was able to make the process seamless for you as small business owners—that means a lot to us. We truly appreciate your trust and support, and we look forward to assisting you again with any future vehicle needs. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you for your kind review! We’re glad to hear you received excellent service and a prompt response. It’s great to know our team’s flexibility and patience helped make your experience a smooth one while getting your request completed. We truly appreciate your feedback and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you for your great review! We’re glad to hear our team was helpful, informative, and able to thoroughly assist you throughout your experience. It’s always our goal to make sure all questions are answered clearly and that you feel fully supported during your visit. We truly appreciate your feedback and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]