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INFINITI of Lynnwood

Lynnwood, WA

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Employees
Reviews
Vehicles
4.7
678 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 678 reviews

August 21, 2026

Absolutely professional and helpful. I brought the car in for an oil change and fluid check before returning to Texas and they discovered that I needed rear brakes. I so appreciated that More

by Dorianolsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (I don't know his last name)
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Aug 21, 2026 -

INFINITI of Lynnwood responded

Thank you, Dorian, for the wonderful 5-star review! We're so glad our team was able to provide you with professional and helpful service before your trip back to Texas. We're especially happy that our technicians identified the need for rear brakes during your oil change and fluid check. Your safety is incredibly important to us, and we're glad we could catch this before you headed through the mountains. We truly appreciate your trust in INFINITI of Lynnwood and wish you a safe journey back to Texas! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 15, 2026

I had great experience with this car service! The staff was friendly, professional and helpful. They took great care of my car. I’m very happy with the work they did and would definitely come bac More

by Katiethaouyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Proffitt
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Aug 17, 2026 -

INFINITI of Lynnwood responded

Thank you for the wonderful 5-star review! We're so happy to hear that you had a great experience with our service team. It's fantastic to know that our staff was friendly, professional, and helpful, and that you felt your vehicle was well taken care of. We truly appreciate your recommendation and look forward to welcoming you back to INFINITI of Lynnwood in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 15, 2026

I was greeted within a minute of pulling up. The staff was very friendly and they did not pressure me at all. After making my decision I was driving off in my new car in half an hour. It was on More

by andy62279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2026 -

INFINITI of Lynnwood responded

Thank you, Andy, for the fantastic review! We're thrilled to hear that you were greeted promptly and that our team provided such a friendly, welcoming, and pressure-free experience. We're especially happy to know we were able to make the process quick and seamless, getting you into your new vehicle in just half an hour! A 10 out of 10 means so much to us. Congratulations on your new car, and thank you for choosing us! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 01, 2026

5/5 Stars — 10/10 Experience! 🚗💨 Huge thanks to the team at Infiniti of Lynnwood! They made buying my new ride ridiculously smooth, stress-free, and actually fun. No hassle, no More

by patkah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

INFINITI of Lynnwood responded

Thank you so much for the amazing 5-star review! We're thrilled to hear that your experience at INFINITI of Lynnwood was smooth, stress-free, and even fun—that's exactly what we strive for. Your kind words about our team mean a great deal, and we're so glad we could help you find your new ride. We truly appreciate your recommendation and hope you enjoy every mile in your new vehicle. Thank you for choosing INFINITI of Lynnwood, and we look forward to seeing you again! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service and look forward to assisting you again in the future. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

July 25, 2026

Great experience with the purchase of a used car. They were not in a rush and no pressure took time to answer all my questions and in the end made the purchase easy. More

by Nwdiver1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

INFINITI of Lynnwood responded

Thank you for taking the time to share your experience! We're delighted to hear that your used car purchase was a positive one. Providing a relaxed, no-pressure environment where our guests have the time they need to ask questions and make informed decisions is something we strive for every day. We're so glad we could make the process easy and enjoyable for you. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

July 20, 2026

Great visit all went well. Took care of my issues. I would recommend this dealership to friends. I have use them before and job well done. More

by SAINTS50000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

INFINITI of Lynnwood responded

Thank you for your continued trust in INFINITI of Lynnwood and for taking the time to share your experience! We're so glad to hear everything went well and that we were able to take care of your concerns. Your recommendation to friends means a great deal to our team, and we truly appreciate your loyalty. We look forward to welcoming you back for your next visit! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

July 16, 2026

Very easy process. They worked with me to get to agreeable terms. Love the vehicle so far! More

by qhastie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2026 -

INFINITI of Lynnwood responded

Thank you for your wonderful review! We're so glad to hear that your purchasing experience was easy and that our team was able to work with you to reach terms that felt right. It's even better to know you're loving your new vehicle so far! We truly appreciate your trust in INFINITI of Lynnwood and look forward to being here for you whenever you need us. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

July 06, 2026

Smooth, easy and thorough process. Staff always helpful and kind. Shop did great work. Would recommend! More

by kristilindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in service
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Jul 06, 2026 -

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're so glad to hear that your experience was smooth, easy, and thorough, and that our team was helpful and kind throughout your visit. It's great to know you were pleased with the quality of work from our shop as well. We truly appreciate your recommendation and your trust in us. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 26, 2026

Periodic maintenance. Start to finish, a great experience. Thanks much for your flexibility in accommodating my request to reschedule. More

by VIKRANT.SATHYAKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan
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Jul 06, 2026 -

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're glad to hear your periodic maintenance visit was a great experience from start to finish. It's also wonderful to know our team was able to accommodate your request to reschedule—flexibility and convenience are important to us, and we're happy we could make that work for you. We truly appreciate your trust and look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 24, 2026

I love Infiniti of Lynnwood. They've always taken great care of me and my vehicles! More

by dsane206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

INFINITI of Lynnwood responded

Thank you so much for your kind 5-star review! We’re thrilled to hear that you love INFINITI of Lynnwood and that our team has consistently taken great care of you and your vehicles. Your continued trust and support mean a lot to us, and we’re grateful for the opportunity to serve you. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

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