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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.7
685 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 685 reviews

September 23, 2026

I purchased a used vehicle sight unseen from 3,000 miles away. A few minor issues came up that the dealership handled quickly and professionally. I’m really pleased with the vehicle and the transaction. More

by Marcsteckel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 18, 2026

The staff are so friendly. The waiting area is wonderful. I appreciate how thoroughly they explain things. More

by RKMULLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2026 -

INFINITI of Lynnwood responded

Thank you, for taking the time to share your wonderful feedback! We’re so glad to hear that you found our staff friendly and our waiting area comfortable. We also appreciate you recognizing our team’s efforts to thoroughly explain everything throughout your visit. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and truly appreciate your business! Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 15, 2026

Amazing service, thank you for taking such great care of my car and myself. I really appreciate it. More

by rachel.ajames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

INFINITI of Lynnwood responded

Thank you, Rachel, for your wonderful 5-star review! We’re so happy to hear that you received amazing service and that our team took great care of both you and your vehicle. Your kind words mean so much to us, and we truly appreciate you choosing INFINITI of Lynnwood. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 14, 2026

Attentive service and got my new fob in 1 hour. Very fast service. Great Service rep John Snell More

by E4BCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Snell
Print
Sep 16, 2026 -

INFINITI of Lynnwood responded

Thank you for the great review! We’re glad to hear John provided attentive service and was able to get your new key fob taken care of in just one hour. We truly appreciate you recognizing John and our team for providing fast and efficient service. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 03, 2026

Thank you for the great service; I love my new Audi. .. great job. Chester Hill, LMHC More

by chett.hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

INFINITI of Lynnwood responded

Thank you, Chester, for the wonderful feedback! We’re so glad to hear that you’re loving your new Audi. It was a pleasure assisting you, and we truly appreciate you taking the time to recognize our team for providing great service. Congratulations on your new vehicle, and we hope you enjoy every mile! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 30, 2026

The process is very smooth staff efficient and timely . feed back is fast and accurate .communication is clear . More

by kmumbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

INFINITI of Lynnwood responded

Thank you for the wonderful feedback! We’re so glad to hear that you found the process smooth and efficient, and that our team provided timely service, fast and accurate feedback, and clear communication. Creating a seamless experience for our customers is very important to us, and we truly appreciate you taking the time to share your experience. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 27, 2026

The entire process was clear and fast, and the service from the people who helped me was excellent. More

by Omarlc0312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

INFINITI of Lynnwood responded

Thank you for the great feedback! We’re so glad to hear that the entire process was clear and efficient, and that our team provided you with excellent service. We truly appreciate you recognizing the people who helped you and for taking the time to share your experience. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 21, 2026

Absolutely professional and helpful. I brought the car in for an oil change and fluid check before returning to Texas and they discovered that I needed rear brakes. I so appreciated that More

by Dorianolsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (I don't know his last name)
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Aug 21, 2026 -

INFINITI of Lynnwood responded

Thank you, Dorian, for the wonderful 5-star review! We're so glad our team was able to provide you with professional and helpful service before your trip back to Texas. We're especially happy that our technicians identified the need for rear brakes during your oil change and fluid check. Your safety is incredibly important to us, and we're glad we could catch this before you headed through the mountains. We truly appreciate your trust in INFINITI of Lynnwood and wish you a safe journey back to Texas! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 15, 2026

I had great experience with this car service! The staff was friendly, professional and helpful. They took great care of my car. I’m very happy with the work they did and would definitely come bac More

by Katiethaouyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Proffitt
Print
Aug 17, 2026 -

INFINITI of Lynnwood responded

Thank you for the wonderful 5-star review! We're so happy to hear that you had a great experience with our service team. It's fantastic to know that our staff was friendly, professional, and helpful, and that you felt your vehicle was well taken care of. We truly appreciate your recommendation and look forward to welcoming you back to INFINITI of Lynnwood in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 15, 2026

I was greeted within a minute of pulling up. The staff was very friendly and they did not pressure me at all. After making my decision I was driving off in my new car in half an hour. It was on More

by andy62279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 17, 2026 -

INFINITI of Lynnwood responded

Thank you, Andy, for the fantastic review! We're thrilled to hear that you were greeted promptly and that our team provided such a friendly, welcoming, and pressure-free experience. We're especially happy to know we were able to make the process quick and seamless, getting you into your new vehicle in just half an hour! A 10 out of 10 means so much to us. Congratulations on your new car, and thank you for choosing us! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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