Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
607 Reviews
Contact Dealership
View Awards

17305 WA-99

Lynnwood, WA

98037

Directions

By Type

Showing 607 reviews

September 09, 2025

They went above and beyond to deliver my car to me an hour and 45 min away. We had nothing but a positive experience the entire way through. More

by HEATHER75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you for your wonderful feedback! We’re so glad to hear that we could go above and beyond to deliver your car and provide you with a positive experience throughout the entire process. Your satisfaction means a lot to us. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 07, 2025

Very responsive team all through the purchasing process. Appreciate their support and wishing the team the best. Special shout out to Javier for making our buy seamless. More

by VIKRANT.SATHYAKUMAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you for your kind words and for recognizing our team’s efforts throughout your purchasing process Vikrant. We’re thrilled to hear that Javier helped make your experience seamless. Your support and good wishes mean a lot to us! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 02, 2025

Joel & the service team provided excellent service as always. Really happy to get my QX60 serviced there. More

by il05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you for your continued trust and kind words! We’re delighted to hear that Joel and our service team consistently provide excellent service, and that you’re happy with your QX60 servicing experience. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 01, 2025

Satisfactory service. Wish they would phone with updates more often. I had to reach out 2-3 times to learn of the status of my repair when I hoped they would contact me More

by Torquenut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you for sharing your feedback with us. We appreciate your honesty and apologize for any inconvenience caused by the lack of proactive updates during your repair process. We understand how important timely communication is, especially when delays occur, and we will certainly work on improving this aspect of our service. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 28, 2025

Great service and very accommodating staff they got things done in Avery timely manner. Very dog friendly More

by adotness
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you for your wonderful feedback! We’re glad to hear that our team was accommodating and that we could complete everything in a timely manner. We also love being a dog-friendly environment—your furry friends are always welcome here! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 26, 2025

It was good that the attitude and service of receiving guests were good and that they handled things on time. More

by leogolfacademy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you for sharing your experience! We’re pleased to hear that our team made you feel welcome and handled everything promptly. Providing timely and friendly service is very important to us. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 24, 2025

Took my Infinity qx50 in for a recall. I had additional questions and concerns regarding the computer system. They listened and did some additional checks for me... no additional charges. More

by beachcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you for trusting us with your INFINITI QX50 and for sharing your experience. We’re glad our team took the time to listen to your questions and concerns and that we could assist you without any additional charges. Your satisfaction is very important to us. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 23, 2025

I was looking at 5 different used Toyota Tacomas TRD Off RD 4x4 in my area. Called about all 5. Went to Lynnwood Infiniti 1st since they were the closest. Collin helped me out and we went on a test drive. More

by Craig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin! Keep him! He's what a car salesman should be like!!
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you so much for sharing your detailed experience with us Craig! We’re thrilled to hear that Collin and Victor made your truck-buying process smooth and enjoyable, and that you felt comfortable and welcomed throughout. It means a lot that you appreciated the friendly, pressure-free atmosphere we strive to provide here at INFINITI of Lynnwood. We’re also glad you’re loving your new Tacoma! If there’s ever anything you need or any questions that come up, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 20, 2025

Stellar customer service. Thank you Joel and his team. Time mattered here, and they hit their mark. More

by kurtwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you, Kurt, for your kind words! We’re glad Joel and the team could provide you with stellar service and respect your time. It’s always our goal to hit the mark for every customer. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

August 15, 2025

Great service and very prompt and courteous service personnel. Appreciate the suggested service and the pickup and return was an added bonus More

by jtmac925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

INFINITI of Lynnwood responded

Thank you for your great feedback! We're happy to hear you had a positive experience with our service team and that you found them prompt and courteous. We're also glad the pickup and return service added convenience to your visit — we always aim to make things as smooth as possible for our customers. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

1
2
3
4
...
61