INFINITI of Lynnwood

INFINITI of Lynnwood responded

Thank you for the fantastic review, Martha! We're so glad to hear that you found our service reliable, efficient, and trustworthy. We take pride in providing great customer service and are happy to know that you had a positive experience with us. Your feedback means a lot, and we look forward to serving you again! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your review, Kriskfreeman! We are glad to hear that you appreciated the discounted oil change and the review of items needing attention. We strive to provide the best customer service possible, and it’s great to know we’ve achieved that. Thank you for choosing INFINITI of Lynnwood, and we look forward to assisting you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We are committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your kind words! We're so glad to hear that Joel and the service team provided you with excellent service once again. It’s always a pleasure to take care of your QX60, and we look forward to seeing you again for future services! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the great review! We're thrilled to hear that Joel and the service team took excellent care of your car and that you appreciated the loaner vehicle. Providing a top-notch experience is our priority, and we're glad we could meet your expectations. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for taking the time to share your experience with us Melissa. We're sorry to hear that you encountered issues initially, but we're happy to know that once you connected with the right person, your concerns were resolved. We'll be sure to pass along your kind words to Joel and the rest of our team. We strive to make sure every customer leaves satisfied, and your feedback means a lot to us. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a good experience and that you were able to get an appointment the same week you called. We understand the importance of timely service and we're delighted we could meet your needs. Thank you for choosing INFINITI of Lynnwood, we truly appreciate you and your business and look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your kind words! We're glad to hear you found our team friendly and professional . We are always striving for 5-star experiences, if you have the time, please feel free to reach out to me( you may call or email me, I'll post my contact information below) and let us know what we could have done to earn that extra star! We value you, your business, and look very forward to welcoming you back in. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your kind words and 5-star review Matt! We're thrilled to hear you had a great experience with Jason and Hitoshi! We strive to make our customers transactions as smooth and easy as possible, so it's wonderful to hear that we provided this experience with you. We value you, your business, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us your feedback and 5-star review! We are thrilled that we provided you with the excellent, reliable service that you deserve! We can't begin to thank you enough for your loyalty to us at INFINITI of Lynnwood, we are so proud to hear this, and it truly means the world! We value you, your business, and we can't wait to welcome you back on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

We are thrilled to hear that your car's yearly checkup was completed efficiently in less than 2 hours, even with others in line! We strive to provide excellent service and are delighted that you had a positive experience with Joel. Your kind words about our service mean a lot to us. Thank you so much for choosing INFINITI of Lynnwood! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com