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INFINITI of Lynnwood

Lynnwood, WA

4.6
550 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 550 reviews

February 02, 2025

Everyone there was very friendly and professional. They answered all my questions and concerns. Very helpful More

by DANIEMMILLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your kind words! We're glad to hear you found our team friendly and professional . We are always striving for 5-star experiences, if you have the time, please feel free to reach out to me( you may call or email me, I'll post my contact information below) and let us know what we could have done to earn that extra star! We value you, your business, and look very forward to welcoming you back in. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 30, 2025

Great service, thank you. It was a very efficient and easy process to transact purchase. More

by MATTW_OLSON
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

INFINITI of Lynnwood responded

Thank you for your kind words and 5-star review Matt! We're thrilled to hear you had a great experience with Jason and Hitoshi! We strive to make our customers transactions as smooth and easy as possible, so it's wonderful to hear that we provided this experience with you. We value you, your business, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 28, 2025

I bring my vehicle to Infiniti of Lynnwood for all of my services. Great service. Always reliable. More

by mjzuzula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us your feedback and 5-star review! We are thrilled that we provided you with the excellent, reliable service that you deserve! We can't begin to thank you enough for your loyalty to us at INFINITI of Lynnwood, we are so proud to hear this, and it truly means the world! We value you, your business, and we can't wait to welcome you back on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 24, 2025

car yearly checkup less than two hours, with a few others in line, good service, thanks More

by sylviapilgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

INFINITI of Lynnwood responded

We are thrilled to hear that your car's yearly checkup was completed efficiently in less than 2 hours, even with others in line! We strive to provide excellent service and are delighted that you had a positive experience with Joel. Your kind words about our service mean a lot to us. Thank you so much for choosing INFINITI of Lynnwood! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 23, 2025

Nice people there, they always treat me well, even tho my (reality) dream car and daily driver is my old 2007 Infiniti FX35. They don't judge me or try to upsell me. I love my ol' FX SUV. Solid rig, and hand More

by brad94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

INFINITI of Lynnwood responded

Hello Brad! We love hearing about your loyalty to the FX35, the build quality on this model is truly unmatched! It's clear you appreciate a classic, and we respect that! We're so glad Joel and the team provided you with great service, it means the world to us that you feel comfortable and valued here. We appreciate your business and hope you enjoy your FX35 for years to come, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 23, 2025

Service and customer support staff are very friendly and helpful. Answered questions and didn’t try to upsell anything not truly needed. More

by Leslie deRham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your kind words and for taking the time to share your positive experience at INFINTI of Lynnwood. We are thrilled to hear that Joel provided you with excellent service and was friendly and helpful. We're always working to improve our customer service, and your feedback is invaluable. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 20, 2025

Very efficient and friendly. I even got to used a coupon mailed to me for my oil change and had the lowest bill ever! More

by rickbmeyer
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

INFINITI of Lynnwood responded

We're so happy to hear you had a great experience and were able to use your coupon! We always appreciate the opportunity to provide value to our customers. Thank you for your business and for letting us know about your positive experience! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 15, 2025

Amazing experience purchasing my first Infiniti QX60. 5 Star sales team, customer service team, finance team, management, and 5 star vehicle. It is truly luxurious! Thank you again! More

by AMCGUIRE
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

INFINITI of Lynnwood responded

Congratulations to you! Thank you so much for your kind words and wonderful feedback! We are thrilled to hear that you had an amazing experience purchasing your first QX60! Buckle up, with INFINITI, the road ahead is not just endless, it's infinitely luxurious! Enjoy your new vehicle, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 02, 2025

Joel was great in service! Got me in and out! They were quick, thorough, and vacuumed out the inside! More

by bowkeraaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to give us this wonderful, 5-star review! We're absolutely thrilled that Joel and the team were able to make your service visit so quick and efficient. Thank you again for your kind words, and for choosing us! We look forward to welcoming you back on your next visit. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

December 26, 2024

Good customer service. Rey is great to help us to resolve our concerns, though the vehicle features is worse than my 15 years old EX35. More

by VINCE747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us this feedback and 5-star review! We are so pleased to hear that Rey was able to assist with your concerns and that you found the customer service to be good. We value you, your business, and look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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