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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
604 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 604 reviews

July 05, 2025

Great customer service and great service time wise I need more service for my infinity QX70 but the service price is so expensive I am going to shop around More

by konkermerawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

INFINITI of Lynnwood responded

Thank you for your feedback, konkermerawi! We’re thrilled to hear that you had a positive experience with our customer service and appreciated the timely service. We understand that pricing is an important factor, and we’re always here to answer any questions you might have about the costs associated with maintaining your INFINITI QX70. We strive to provide top-quality service and would be happy to discuss any options or work with you to ensure your experience remains as convenient and cost-effective as possible. If you have any further questions or concerns, please don’t hesitate to reach out to me. We’re committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425‑605‑1375 Email: erica@infinitiofbellevue.com

July 02, 2025

Joel went above and beyond! Good communication and looking for way to keep the customer informed. Was able to help me through the murky Waters of warranty issues in a way that More

by joshmg75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

INFINITI of Lynnwood responded

Hi Josh, Thank you so much for the awesome review! We're thrilled to hear that Joel went above and beyond for you. Navigating warranty issues can definitely feel a bit murky at times, so it’s great to know he was able to guide you through it clearly and keep you well-informed every step of the way. We truly appreciate your kind words and your trust in us. If you ever need anything else, please don’t hesitate to reach out—we’re always here to help! Warm regards, Erica Lin Client Loyalty Manager – INFINITI of Bellevue Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

July 01, 2025

Rey did an incredible job by listening and then delivering on a great experience overall! Everyone was courteous and professional! One of the best car buying experiences I have had. More

by Michael Ronchetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the fantastic review Michael! We're thrilled to hear that Rey provided such a great experience by truly listening and delivering on what mattered most to you. We’re also glad the rest of the team contributed to making it one of your best car-buying experiences! We truly appreciate your kind words and the trust you placed in us. If you ever have any questions or need anything moving forward, please don’t hesitate to reach out—we’re always here to help. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 25, 2025

Excellent service! Very knowledgeable and helpful with any questions and was very happy to know I will have no worries. Happy I brought my car in! More

by alexisrodriguez599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the kind review! We're thrilled to hear you had an excellent experience and that our team was able to answer all your questions and give you peace of mind. We’re glad you brought your car in and look forward to helping again whenever you need us. If you have any questions or concerns, please don’t hesitate to reach out. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 23, 2025

Very efficient good customer service and honest 👏 I was satisfied for sure I will be back and have reffered others More

by pnthuli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good service honest and quick
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Jun 26, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the wonderful review! We’re thrilled to hear you were satisfied with your experience and truly appreciate your kind words about our team’s efficiency, honesty, and customer service. It means a lot that you’ve referred others — thank you for your trust and support! We look forward to welcoming you back. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 17, 2025

Roger was very helpful and professional. Service was excellent. And the Lynnwood showroom is a pleasure to wait in. Bathrooms always clean and nice.. More

by lindacapeluto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your kind words and for taking the time to share your experience Linda. We're so glad to hear that Roger provided helpful and professional service, and that you enjoyed your time in our Lynnwood showroom. We take pride in maintaining a welcoming and comfortable environment for our guests, and it’s great to know it made a positive impression. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 12, 2025

Javier answered all the questions and was very pleasant and professional. The buying process was smooth and trustworthy dealership experience More

by AKHAN.INDY19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

INFINITI of Lynnwood responded

Thank you for the fantastic 5-star review! We're so glad to hear that Javier provided a pleasant and professional experience, and that the buying process was smooth and trustworthy for you. We truly appreciate your kind words and are proud to have earned your trust here at INFINITI of Lynnwood. Enjoy your new vehicle! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 11, 2025

Roger was new to me but he was very professional. Infiniti of Lynnwood is always great! More

by marioh45789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

INFINITI of Lynnwood responded

Thank you so much for the great review! We’re glad to hear Roger made a positive impression — professionalism is what we strive for, and it's wonderful to see that reflected in your experience. We truly appreciate your continued support of INFINITI of Lynnwood! If you have any questions or concerns, please don’t hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 02, 2025

As always, Joel White took excellent care of my car and me! It is always a pleasure to go to Infiniti of Lynnwood because I have confidence that I will be treated fairly and as a valued client. Thank you More

by CVale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage
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Jun 06, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your kind words and continued trust in INFINITI of Lynnwood! We’re thrilled to hear that Joel White once again delivered the exceptional service you’ve come to expect. It’s always our goal to treat every client with fairness, transparency, and care—and knowing that you feel like a valued customer means everything to us. We truly appreciate your loyalty and look forward to serving you and your vehicle for many more visits to come. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

May 26, 2025

Great service, as always! x x x x x x x x x x x More

by mich.mather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear you had another great experience with us, and we truly appreciate your continued trust in INFINITI of Lynnwood. We're especially glad that our transparency, communication, and workmanship met your expectations. We'll be sure to pass along your kind words to Roger as well — he'll be happy to know he made a positive impact. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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