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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
424 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 424 reviews

February 05, 2024

I could get good explanation for my car condition and good recommend maintenance plan for the future. More

by Haruka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business. We are glad that you had a positive experience and were given a good plan for future maintenance. Thank you for trusting our INFINITI of Lynnwood service team to keep your car in great condition!

Helpful
February 02, 2024

Ben and Infiniti of Lynnwood did a great job of handling some adversity faced during a service when crusty, seized bolts (and other hardware) became an issue. They took very good care of me, and I appreciat More

by erek.barhoum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Ben provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
February 02, 2024

I was able to get in and out in the time they said. Very respectful of my time. More

by kathynielsen946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

INFINITI of Lynnwood responded

We appreciate your kind review. We are grateful for your business and happy that our service team provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
February 02, 2024

Everything was great. Ben was helpful and got me out of there in good time. More

by brobbins4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business and happy that Ben and team took great care of you. Have a wonderful weekend!

Helpful
January 31, 2024

Great staff and mechanics. Quick and friendly. Will keep servicing my car here. Thank you. More

by ryandk99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silviana
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Feb 01, 2024 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your recent service visit and for taking the time to share your review. It was our pleasure assisting you and we will look forward to seeing you at your next visit with our team.

Helpful
January 29, 2024

Great customer service, I strongly recommend going there this guys are very helpful and professional. More

by Victor G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jeanneret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

INFINITI of Lynnwood responded

Thank you Victor for choosing INFINITI of Lynnwood! It was our pleasure assisting you and we are grateful for your kind review and recommendation. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us!

Helpful
January 29, 2024

Ben was honest, caring, and thoughtful in helping me with a few of my car issues. I would definitely come back to Infiniti because of my great experience! More

by joylucas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

INFINITI of Lynnwood responded

We appreciate your kind review and loyalty. We are grateful for your business and happy that Ben provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
January 29, 2024

I appreciate the service and friendliness of the team. Easy to schedule and communicate. Thanks! More

by lynnae_1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

Helpful
January 29, 2024

Ben was responsive and attentive. Everything went well and smoothly. I am satisfied about the experience. More

by Sadman30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for your business and happy that Ben provided you with an attentive customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

Helpful
January 24, 2024

Joel White is a great service advisor. Thank for your kindness .and fixing our door issue in the most professional manner. More

by sshimp301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time.

Helpful
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