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INFINITI of Naperville
Naperville, IL
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,496 reviews
August 12, 2019
Great experience This dealers was very friendly and knew a lot about the cars here. I would definitely come back and am very happy with my new Infiniti. This dealers was very friendly and knew a lot about the cars here. I would definitely come back and am very happy with my new Infiniti. More
by Samhutter52
Employees Worked With
Mark Roncone
August 10, 2019
CPO Car Buying Experience- 1st time Mark Rochone in sales and Mike Korallus as General Manager we’re extremely helpful in getting my new CPO car purchase taken care of quickly. Mark Rochone in sales and Mike Korallus as General Manager we’re extremely helpful in getting my new CPO car purchase taken care of quickly. More
by Jon B
August 06, 2019
great car buying experience Mark was very knowledgeable about the vehicle I was purchasing and wasn’t pushy at all like most dealers. Everyone including the executive manager wer Mark was very knowledgeable about the vehicle I was purchasing and wasn’t pushy at all like most dealers. Everyone including the executive manager were all very helpful through the sales process. Sean the finance manager didn’t try to sell me things I didn’t need and explained my deal very throughly. Jacob the delivery specialist knew the car in and out and really got me in sync with my new vehicle. They made a customer for life. I will recommend this dealer to anyone looking for an Infinity or used vehicle. More
by brotherbrad
August 05, 2019
Outstanding Purchase Experience! I bought a car yesterday from INFINITI of Naperville. It really was an enjoyable experience and Adam Murczek made the buying experience straightforwar I bought a car yesterday from INFINITI of Naperville. It really was an enjoyable experience and Adam Murczek made the buying experience straightforward and painless. I will definitely be back here to buy my next car. Thanks, Ned Jovanovich More
by Ned23
Employees Worked With
Sean Pelkey, Adam Murczek, Jacob Starke
August 04, 2019
Great Service I purchased a certified pre-owned Infiniti Q50 from Infiniti of Naperville, I was buying from out of state and they made the process quick and easy fr I purchased a certified pre-owned Infiniti Q50 from Infiniti of Naperville, I was buying from out of state and they made the process quick and easy from start to finish. The customer service was great from the initial contact online with Christian Lynch to coming in and finalizing the purchase with Mark Roncone. The vehicle was is great condition and as advertised, everyone I met with was professional and friendly. More
by nsa
August 03, 2019
Accommodating service. I brought my certified used Infiniti Q50s in for some touch up body work that I felt should have been better addressed before purchase. Mike Korallus I brought my certified used Infiniti Q50s in for some touch up body work that I felt should have been better addressed before purchase. Mike Korallus was very understanding and accommodating. Being that I had purchased the car a couple years ago, I thought I’d meet resistance. To the contrary. Mike made all the arrangements to have the work done and was pleasant to deal with. I recommend Mike and his team to anyone looking for excellent cars and service. More
by Infiniti Q50s
Employees Worked With
August 01, 2019
Great team approach I recently purchased a QX50 from INFINITI of Naperville and everyone was so nice, patient and understanding. I didn’t feel rushed or pressured! Everyt I recently purchased a QX50 from INFINITI of Naperville and everyone was so nice, patient and understanding. I didn’t feel rushed or pressured! Everything was explained in great detail. My Sales associate was Mark, he was awesome and stayed with me from start to finish! I overall had a great experience and would recommend this place if you are looking to buy an Infiniti. More
by tiffanyhardy2002
July 31, 2019
Great service Salesperson (Randy C) was very professional and knowledgeable. No pressure was given to buy a car, he gave us enough time to process our thoughts and Salesperson (Randy C) was very professional and knowledgeable. No pressure was given to buy a car, he gave us enough time to process our thoughts and got back to us on a timely manner when we had any questions. He seems to be a very good person and gives all the help a buyer needs More
by Prettybie1
July 31, 2019
Perfection I went to several luxury dealerships and Infiniti of Naperville was by far the easiest to deal with. I received great value for my trade and the usual I went to several luxury dealerships and Infiniti of Naperville was by far the easiest to deal with. I received great value for my trade and the usually lengthy process took a minimal amount of time. More
by hiyld10
Employees Worked With
Sean Pelkey, Daniel DuBois
July 30, 2019
Best customer service ever!! I purchased my second car from this dealership on 7/26/2019. The customer service was Excellent!! It took all of 2 hours and I was out the door. Antw I purchased my second car from this dealership on 7/26/2019. The customer service was Excellent!! It took all of 2 hours and I was out the door. Antwan Hicks was the best service gentlemen ever and he opened the door to make the connections, Joe Peter’s is the man who made things happen & Matt sealed the deal. If you want a quality vehicle with quality service this is the dealership !!! More
by Niece1
Employees Worked With
Joe Peters, Antwan Hicks, Matt Bennett
