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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

July 03, 2018

Sales Mark F was was very patient, knowledgeable, and friendly and thorough with his presentation. I enjoyed his genuine interest in my needs and well bala More

by Gcasillas85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Felson
Jul 05, 2018 -

INFINITI of Naperville responded

Thank you for your wonderful review of Infiniti of Naperville, the perfect DealerRater score and of course your business. We are very happy to hear that the experience you had with our dealership was knowledgeable and incredibly friendly. Please feel free to recommend our dealership to any of your family or friends and we look forward to seeing you again in the future. Thanks again and happy/safe driving in your new vehicle!

July 02, 2018

Great Experience!!! This was by far the best car buying experience we’ve ever had. Mike S, Paul K and Mark F were so great to deal with. We highly recommend them. Awesome More

by John and Mary Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Swanson, Paul A. Kay, Mark Felson
Jul 02, 2018 -

INFINITI of Naperville responded

Thank you for your recent purchase from Infiniti of Naperville and for the positive review. We are always happy to hear when our dealership goes above and beyond any previous vehicle purchasing experiences and it is wonderful knowing that Mike Swanson and Mark Felson did a job worth recommending. We hope to see you again in the future and wish you happy/safe driving until your next visit.

July 02, 2018

Very satisfying Adam was knowledgeable about the product and not pushy or overbearing a good buying experience.Mark was patient in explaining the cars operation.Paul More

by chopmike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek, Paul A. Kay, Mark Felson
Jul 02, 2018 -

INFINITI of Naperville responded

At Infiniti of Naperville we want to thank you for your recent purchase, the excellent review and for becoming a part of our dealership family. We are very happy to hear that Adam Murczek was able to put you in your choice Infiniti while answering all your questions. We look forward to seeing you soon in our service department, but until then the Infiniti of Naperville staff wishes you happy/safe driving!

July 01, 2018

Quality and Professional All of these gentlemen were professional and knowledgeable about their product which made the buying process easier. I would definitely recommend thi More

by KSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Doug Belgio, Mark Felson
Jul 02, 2018 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Doug Belgio always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this summer!

June 30, 2018

Professional attitude and exceptional service. I took my car in to this same dealership that I purchased my last Infinity. The car was the best I have ever had. When I had service, it was seamless More

by Pat Buenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul A. Kay, Mark Felson
Jul 02, 2018 -

INFINITI of Naperville responded

Thank you for the excellent review of Infiniti of Naperville and for your continued business. It makes us extremely happy to know that the customer service you have received from us has made you choose to stay a part of our dealership family. We look forward to seeing you again and our entire staff wishes you happy/safe driving until your next visit!

June 29, 2018

Great experience The end to end process was easy and pressure free. Everyone was helpful and answered all my questions. Even after the sale, they remained helpful with More

by Infiniti3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rogers, Paul A. Kay, Daniel DuBois
Jul 02, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your excellent review, perfect DealerRater score and of course your business. It is great knowing that you found our process to be easy and pressure free. We look forward to seeing you again in the future and wish you happy/safe driving in your new vehicle!

June 26, 2018

Amazing Dan! Daniel was simply amazing, very helpful and very professional and most importantly he talks in facts. The car condition was great as well! Loved the e More

by alansharan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel DuBois
Jun 28, 2018 -

INFINITI of Naperville responded

Thank you for the positive review of Infiniti of Naperville and for purchasing your new vehicle from us. Please feel free to recommend our dealership to any of your family or friends and don't forget to give us a call if you have any future questions or issues. From the entire staff at Infiniti of Naperville we wish you the best with your new vehicle and happy/safe driving!

June 26, 2018

A great team of professionals I had a great experience starting with the internet sales representative Linda Abdel. She asked and answered all my question prior to me coming into More

by Joe Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul A. Kay, Daniel DuBois, Mark Felson, Linda Abdel
Jun 28, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

June 26, 2018

Great Experience We dealt with Randy Chin to turn in our lease and purchase anew QX60.. Randy was very helpful in making the decision to make the purchase. The other t More

by MCPMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rogers, Paul A. Kay
Jun 28, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Randy Chin and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

June 23, 2018

Great experience We dealt with Christian, Steve, Paul, and Mark to buy a used car and also lease return. They all made the experience very easy and painless. We highly More

by Jjohnson640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul A. Kay, Steve Zwolinski, Mark Felson
Jun 25, 2018 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for the terrific review, the perfect DealerRater score, your recommendation of our staff and of course your vehicle purchase. Feel free to give us a call if you have any future questions and happy/safe driving in your new vehicle!

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