Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Naperville
Naperville, IL
3,502 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,502 reviews
July 10, 2018
Great ! Great! Great! I was fortunate to work with Paul Kay and john Schultz and they were both amazing.Great costumer service,they were very patient and an ! Great! Great! I was fortunate to work with Paul Kay and john Schultz and they were both amazing.Great costumer service,they were very patient and answered all the questions we asked appropriately. I recommend this dealership. My only issue is the fact that my car doesn’t have the GPS which was advertised More
by Chrysogonus
Employees Worked With
John Schultz, Paul A. Kay, Linda Abdel
July 09, 2018
FELT HAPPY WHEN I LEFT. RELAXED I WAS VERY HAPPY WITH JOE PETERS & PAUL KAY. BOTH OF THEM MADE ME FEEL LIKE MY PURCHASE MATTER. JOE FOUND THE RIGHT CAR FOR ME. TWO WEEKS LATER STILL I WAS VERY HAPPY WITH JOE PETERS & PAUL KAY. BOTH OF THEM MADE ME FEEL LIKE MY PURCHASE MATTER. JOE FOUND THE RIGHT CAR FOR ME. TWO WEEKS LATER STILL HAPPY ABOUT MY CAR. THANK YOU BOTH FOR A GREAT EXPERIENCE CHRIS CLEMENS More
by TOBE
Employees Worked With
Other Employees :
HERB BUCHHOLZ, HUGO LOSYA, ABRAN MORGAN, TOM RYAN , Sean Pelkey, Joe Peters, Adam Murczek, Paul A. Kay
July 08, 2018
Great Car Buying Experience Purchased a CPO QX70S last week. Had a great experience from start to finish. Worked with Dan D., Paul K., and Mark F. Dan was dealt a bit of a paperw Purchased a CPO QX70S last week. Had a great experience from start to finish. Worked with Dan D., Paul K., and Mark F. Dan was dealt a bit of a paperwork curve ball, and he and Paul really advocated for my wife and I to get the deal we were hoping for. Mark made sure we were all set before leaving, and was very helpful. All three even stayed after closing to make sure we were happy. It's the second vehicle we've purchased from them, and we'll definitely be back. More
by QX70S
Employees Worked With
Paul A. Kay, Daniel DuBois, Mark Felson
July 05, 2018
Great Experience My experience at Infiniti of Naperivlle was great. Mike was very knowledgeable, wasn't pushy and did everything he could to make the deal work for bot My experience at Infiniti of Naperivlle was great. Mike was very knowledgeable, wasn't pushy and did everything he could to make the deal work for both sides. Paul got me through finance quickly and Mark answered all of my questions about the car, as well as setting me up for window tinting. I will definitely be back when I'm ready for my next car and would certainly recommend them to others. More
by Rubicon
Employees Worked With
Michael Swanson, Paul A. Kay, Mark Felson
July 05, 2018
Best Test Drive A few weeks ago I visited Infiniti of Naperville to test drive a Q60 sport. I had been to other dealerships that day and test drove many other luxury A few weeks ago I visited Infiniti of Naperville to test drive a Q60 sport. I had been to other dealerships that day and test drove many other luxury sport coupes. My test drive with Adam Murczek was hands down the best test drive of the day! Instead of just taking the car around the block (like most other test drive experiences) he had a very methodical and purposeful approach to the test drive. While being quite fun, I also learned exactly what the Q60 was capable of! I would highly recommend Adam to anyone looking to see what Infiniti has to offer. More
by searching4sportscar
Employees Worked With
Adam Murczek
July 03, 2018
Sales Mark F was was very patient, knowledgeable, and friendly and thorough with his presentation. I enjoyed his genuine interest in my needs and well bala Mark F was was very patient, knowledgeable, and friendly and thorough with his presentation. I enjoyed his genuine interest in my needs and well balanced perseverance. More
by Gcasillas85
Employees Worked With
Mark Felson
July 02, 2018
Great Experience!!! This was by far the best car buying experience we’ve ever had. Mike S, Paul K and Mark F were so great to deal with. We highly recommend them. Awesome This was by far the best car buying experience we’ve ever had. Mike S, Paul K and Mark F were so great to deal with. We highly recommend them. Awesome experience from start to finish! More
by John and Mary Z
Employees Worked With
Michael Swanson, Paul A. Kay, Mark Felson
July 02, 2018
Very satisfying Adam was knowledgeable about the product and not pushy or overbearing a good buying experience.Mark was patient in explaining the cars operation.Paul Adam was knowledgeable about the product and not pushy or overbearing a good buying experience.Mark was patient in explaining the cars operation.Paul was friendly and efficient in doing the paperwork in a quick amount of time. More
by chopmike
Employees Worked With
Adam Murczek, Paul A. Kay, Mark Felson
July 01, 2018
Quality and Professional All of these gentlemen were professional and knowledgeable about their product which made the buying process easier. I would definitely recommend thi All of these gentlemen were professional and knowledgeable about their product which made the buying process easier. I would definitely recommend this dealership. Thank you. More
by KSC
Employees Worked With
Sean Pelkey, Doug Belgio, Mark Felson
June 30, 2018
Professional attitude and exceptional service. I took my car in to this same dealership that I purchased my last Infinity. The car was the best I have ever had. When I had service, it was seamless I took my car in to this same dealership that I purchased my last Infinity. The car was the best I have ever had. When I had service, it was seamless and quick. I traded in my 2014 QX60, and purchased a 2018 QX60. I never had any problems with the 2014. I travel a lot and found this car to be extremely comfortable. All the people here are so courteous and professional. I came the next morning and picked up my new car! More
by Pat Buenz
