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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

May 31, 2018

AMAZING DEALERSHIP! I am extremely pleased with my purchase from Infinti of Naperville. The team there is great! Mike Swanson, Sean Pelkey, and Mark Felson we’re all awes More

by CivicSIguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Michael Swanson, Mark Felson
Jun 04, 2018 -

INFINITI of Naperville responded

Thank you for the excellent review of Infiniti of Naperville and for your recommendation. We are very happy to hear what a wonderful time you had while searching for your perfect vehicle with Mike Swanson. Please visit us again soon when your vehicle is ready for service and enjoy driving your new Infiniti!

May 31, 2018

Friendly Professional Service I had already contacted their internet sales department about the car I wanted. I was warmly greeted upon arrival and took my test drive. Mike, my sal More

by jeanluc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Swanson, Justin Rogers, Paul A. Kay
May 31, 2018 -

INFINITI of Naperville responded

Thank you for the outstanding review, the perfect DealerRater score and for purchasing your new vehicle from Infiniti of Naperville. We are very happy to hear that the time you spent with Michael Swanson was enjoyable and that he was able to put you in your vehicle of choice. Please give us a call if you have any future questions and feel free to visit us again for any other vehicle purchasing needs. Happy and safe driving till we see you next!

May 31, 2018

A better car buying experience. Mark, Randy and Sean were all excpetional and made the buying experience low pressure and taylored to what we wanted in a car! Walked out with a swee More

by Yunks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Mark Felson
May 30, 2018

Fantastic First Car-Buying Experience! Could not have asked for a better first car-buying experience. The team I worked with was respectful and efficient. They helped me find the car that f More

by ConnorAmiot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rogers, Paul A. Kay, Daniel DuBois
May 31, 2018 -

INFINITI of Naperville responded

Thank you for letting us know what a respectful and efficient experience you had at Infiniti of Naperville and for the perfect DealerRater score. Please feel free to recommend our dealership to any of your family of friends and happy/safe driving this spring!

May 30, 2018

Pleasurable purchase What a nice group of people . Everyone is smiles and handshakes They make you feel like you are at a friends house . While their job is to sell you More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in delivery, Sean Pelkey, Paul A. Kay, Daniel DuBois
May 31, 2018 -

INFINITI of Naperville responded

Thank you for the positive review of Infiniti of Naperville and for purchasing your new vehicle from us. Please feel free to recommend our dealership to any of your family or friends and don't forget to give us a call if you have any future questions or issues. From the entire staff at Infiniti of Naperville we wish you the best with your new vehicle and happy/safe driving!

May 30, 2018

Shopping for a nice used vehicle My rating was primarily because of Adam who is very well versed and refreshingly knowledgeable of his vehicles. One of the best I've had the privilege More

by Carbuyer.gary.p
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek
May 31, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that from beginning to end you found our sales process to be knowledgeable and professional. Adam Murczek is one of our many Sales Consultants who work hard to go above and beyond any previous vehicle purchasing experiences so we are very happy that he accomplished that goal with you. Thank you for your vehicle purchase and for the excellent review, we look forward to seeing you again in the future!

May 29, 2018

Adam was excellent. Test drive and Adams knowledge was superior. We need more room and customization due to having a large stroller and four young kids. Loved the car More

by Twins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
May 31, 2018 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we cannot thank you enough for the perfect DealerRater score and for the wonderful review. We are always happy hearing when our sales team does an outstanding job so thank you for letting us know what excellent service you received from Adam Murczek. Please feel free to recommend our dealership to any of your family or friends and we hope to see you again in the future. Happy/safe driving till your next visit and good luck in your continued vehicle search!

May 29, 2018

Outstanding Customer Service! We purchased a QX80 for my wife. It was the quickest and easiest car buying experience we've ever had. Everyone was professional and courteous. It was More

by yogibooboo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul A. Kay, Daniel DuBois
May 31, 2018 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for the terrific review, the perfect DealerRater score, your recommendation of Daniel DuBois and of course your Infiniti purchase. We are very happy to hear that the service you received from Daniel went way above your previous dealership experiences. Feel free to give us a call if you have any future questions and happy/safe driving in your new Infiniti QX80!

May 29, 2018

Greatest car buying experience EVER! Dan, Sean and and Mark were all so nice and helpful. It was actually a pleasant experience. I would come back again and have already recommended to fr More

by Greenie93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Daniel DuBois, Mark Felson
May 31, 2018 -

INFINITI of Naperville responded

Thank you for your recent purchase from Infiniti of Naperville and for the positive review. We are always happy to hear when our dealership goes above and beyond any previous vehicle purchasing experiences and it is wonderful knowing that Dan, Sean & Mark did a job worth recommending. We hope to see you again in the future and wish you happy/safe driving until your next visit.

May 28, 2018

nice experience Doug was professional and knowledgeable and worked with us to finalize the purchase. I would recommend this salesperson to others. It was a good exp More

by peteyvwheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Belgio, Mark Felson
May 31, 2018 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville and for your much-appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this spring!

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