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INFINITI of Naperville

Naperville, IL

4.9
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,498 reviews

March 20, 2018

Taking it to the next level My wife and I had an excellent experience with Paul in the closing of our Infinity QX. Paul explained all aspects of the paperwork, was extremely pro More

by QX in white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul A. Kay
Mar 22, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Paul Kay was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent spring!

March 20, 2018

New car purchase Lowest price around and great selection of vehicles. Friendly and helpful staff made a new car purchase very easy and stress free. Looking forward for More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schultz
Mar 22, 2018 -

INFINITI of Naperville responded

Thank you very much for the purchase of your new Infiniti from Infiniti of Naperville and in doing so becoming a part of our dealership family. It is wonderful to hear that your buying experience was both easy and stress free. Please come and visit us again soon when your vehicle is ready for its first oil change, but until then happy and safe driving this spring!

March 18, 2018

Great sales team I walked in not really expecting to make a purchase at the time, but after finding the perfect car for me and getting a more than satisfactory price q More

by Carolanntwo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, John Schultz, Paul A. Kay
Mar 19, 2018 -

INFINITI of Naperville responded

At Infiniti of Naperville we want to thank you for your recent purchase, the excellent review and for becoming a part of our dealership family. We are very happy to hear that John Schultz was able to put you in your choice Infiniti while staying inside your budget. We look forward to seeing you soon in our service department, but until then the Infiniti of Naperville staff wishes you happy/safe driving!

March 17, 2018

Buying our new car Pleasant experience buying our new Q50. Easy to work with the staff. Helpful and let us drive the car on our own. We were able to use the web site More

by K & E
Price
Recommend Dealer
Yes
Employees Worked With
Paul A. Kay, Mark Felson, Jim Gollinger
Mar 19, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the perfect DealerRater score. Please come again soon and visit us for service on your new Infiniti, but until then we wish you happy/safe driving this coming spring!

March 17, 2018

Outstanding Experience John Schultz was great to work with! We told him the model and options we wanted in our new vehicle and he helped us get that and at a price that we f More

by cmsmferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schultz
Mar 19, 2018 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. John Schultz always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this spring!

March 16, 2018

Responsive, helpful service We bought a certified car via the internet with Infiniti Naperville. It was the first time doing this and the team there, from sales to finance, was e More

by Cheryl L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schoeberlein, Paul A. Kay
Mar 19, 2018 -

INFINITI of Naperville responded

Thank you for your wonderful review of Infiniti of Naperville, the perfect DealerRater score and of course your business. We are very happy to hear that the experience you had with our dealership was efficient and incredibly helpful. Please feel free to recommend our dealership to any of your family or friends and we look forward to seeing you again in the future. Thanks again and happy/safe driving in your new vehicle!

March 16, 2018

Easy to Deal With The salesperson Randall Chin was very professional, knowledgeable and courteous. This is the 2nd vehicle we have purchased from Infiniti of Naperville More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Chin
Mar 19, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for continuing to be a part of our dealership family and for your wonderful review. Our entire staff works hard to make sure all customer needs are met and so we are happy to hear that Randy Chin was able to accomplish that goal with you. We look forward to seeing you again in the future and wish you happy/safe driving till then.

March 15, 2018

Great Had a great experience with everyone i met with. Very respectful and understanding. Easy to work with with out alot of pressure. Definitely recommend More

by wbast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Belgio, Justin Rogers
Mar 15, 2018 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Doug Belgio was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

March 15, 2018

Couldn't have been a better experience! I couldn't have been happier with our experience! My husband and I had so many questions and Dan never once made us feel rushed or pressured. We had h More

by Becky Senteney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul A. Kay, Daniel DuBois, Jim Kalcic, Mark Felson
Mar 15, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your business and for the time you took out of your day to travel all the way to our dealership. It is wonderful to hear that you found our customer service to be beyond exceptional. Please give us a call if you have any future questions or issues and enjoy driving your new vehicle. From the entire Infiniti of Naperville staff, we wish you happy/safe driving!

March 15, 2018

Very easy to work with! We called John the morning of that we were planning on leasing a car. We told him exactly what we wanted and where we needed to be financially. He gav More

by JRosier2159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, John Schultz
Mar 15, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. John Schultz and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

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