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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

November 04, 2016

Outstanding service!!! The showroom is impressive. I was almost afraid to touch the cars, they are so beautiful. But it was the exceptional and may I add surprising teamwor More

by Insight101
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek
Nov 07, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Adam Murczek was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent holiday season!

November 04, 2016

Purchased a car. The dealership was very nice. Staff were great to deal with and they make you feel very comfortable while you wait for your vehicle. I am confident my More

by Dennis24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Dallas Carlson, Michael Jaquez
Nov 07, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for the wonderful review of both our facility and staff. We are very happy to hear that you were able to find an enjoyable vehicle purchasing experience at our dealership. Please feel free to visit us anytime for your automotive needs. Thanks again for the review and happy/safe driving this fall!

November 03, 2016

Quickest car purchase ever! Adam gave me such a thorough review on the features of the car on my test drive. It was such an amazing experience. He was very clear and consise. A More

by Phenamina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Adam Murczek, Justin Rogers
Nov 07, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your recent purchase and for the excellent review of our dealership. We are very happy to hear that your entire experience was professional and that Adam Murczek was able to make you feel relaxed during the buying process. Please feel free to recommend Infiniti of Naperville to any of your family or friends and we look forward to seeing you again in the future. Happy and safe driving till then!

November 03, 2016

Great Dealer to do business with! Walked in to this dealer to see an 11 Acura MDX, was nicely greeted by a nice lady who introduced me to Adam Murczek. Adam is a nice guy who took his More

by elgaayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McColgan, Adam Murczek, Justin Rogers
Nov 07, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville, for the perfect DealerRater score and of course for your Acura MDX purchase. Adam Murczek is one of our many excellent Sales Professionals and we are always happy to hear when he can meet every need of his customers. Please give us a call if you have any future questions and our door is always open if you have any other vehicle needs. Thanks again and happy/safe driving in your new vehicle!

November 02, 2016

Professional and efficient Got a great price from Christian Lynch on a QX60. Worked with Jon Hale when I arrived at the dealer. Everyone was very professional and courteous. D More

by Deborah DeGroot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Wolski, Jon Hale, Justin Rogers
Nov 07, 2016 -

INFINITI of Naperville responded

Thank you for your recent vehicle purchase from Infiniti of Naperville and for the positive review. It is wonderful to hear that Jon Hale was able to put you in your ideal Infiniti and equipped you with all the information you were looking for. Please feel free to visit us again when your new car is ready for servicing. The staff at Infiniti of Naperville wishes you happy/safe driving.

November 02, 2016

Excellent/Comfortable buying experience I purchased a new QX60 as well as a pre-certified Q50 Sport. Mike had good knowledge of both vehicles and took the time to explain the main differenc More

by GurmeetM.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Dallas Carlson, Michael Jaquez
Nov 07, 2016 -

INFINITI of Naperville responded

At Infiniti of Naperville we want to thank you for your recent purchase, the excellent review and for becoming a part of our dealership family. We are very happy to hear that Mike Jaquez was able to put you in your choice Infiniti while answering all your questions. We look forward to seeing you soon in our service department, but until then the Infiniti of Naperville staff wishes you happy/safe driving!

November 01, 2016

Great Service Went into the dealership looking for a new vehicle lease. I realized the payment was a little out of my budget but Alex Jaquez helped a lot by showing More

by carguy1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Jaquez
Nov 07, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for the perfect DealerRater score and your positive review of our Dealership and the Sales Staff. Alex Jaquez is one of our many exceptional Sales Professionals and we are very happy to hear that you found your experience with him to be helpful and informative. We look forward to seeing you again in the future and have a happy/safe fall!

November 01, 2016

Great deal ship and an awsome salesman (adam) very kind Bought a mercades-benz e350 for a great price Prices are great Costumer care is even better Great place to buy a car from it More

by Bara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Nov 07, 2016 -

INFINITI of Naperville responded

Thank you for your outstanding review and perfect DealerRater score of Infiniti of Naperville. It is always good to hear when our customers find our buying process easy and positive. Please feel free to recommend our dealership to any of your family or friends and have a wonderful fall!

October 31, 2016

Outstanding Dealership We just purchased an infiniti this afternoon from this dealership. Fantastic experience! We have never experienced such caring and actually fun purch More

by Happy2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Dallas Carlson
Nov 03, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Christian Lynch and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

October 29, 2016

Superb Service and Personal Approach The level of service, from the sales staff to the service department is superior to any other dealer I have ever worked with (purchased cars in 6 stat More

by New Car Today
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Wolski, Joe Peters, Debbie Hansen, Dallas Carlson
Oct 31, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville. We are very happy to hear that purchasing a new Infiniti with Joe Peters was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for its first free oil change. Thanks again and happy/safe driving this fall!

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