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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

October 12, 2016

Great Experience/Used Car Purchase We purchased a used SUV at Infiniti of Naperville last night. This was a wonderful car buying experience. There was no pressure from our salesman, A More

by barrerafam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Adam Murczek
Oct 13, 2016 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we cannot thank you enough for your vehicle purchase, for the perfect DealerRater score and for the wonderful review. We are always happy hearing when our sales team does an outstanding job so thank you for letting us know what excellent service you received from Adam Murczek. Please feel free to recommend our dealership to any of your family or friends and we hope to see you again in the future. Happy and safe driving till your next visit!

October 07, 2016

A very fast, friendly and and casual purchase experience. Randy Chin and the rest of the staff were very knowledgeable and friendly. A good non-stressful purchase experience. I would recommend them for futu More

by Aubrey Storm II
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville and for your much appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this fall!

October 06, 2016

Loved making our purchase at Infiniti of Naperville My husband and I just bought a 2017 Infiniti from Infiniti of Naperville. It was a delight working with Jon Hale. He was our salesman and he did a g More

by kmckiou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renato Garcia, Sean Pelkey, Dallas Carlson, Jon Hale
Oct 10, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville. We are very happy to hear that purchasing a new Infiniti with Jon Hale was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for its first free oil change. Thanks again and happy/safe driving this fall!

October 06, 2016

Great service My experience at Infiniti of Naperville was very pleasant. All their personnel are very willing to help in any way. Comfortable atmosphere, no pressu More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rodgers, Ray Wolski
Oct 10, 2016 -

INFINITI of Naperville responded

The Infiniti of Naperville staff works very hard to make every customer experience pleasant and comfortable, so we are very happy to hear when our hard work is noticed and appreciated. Thank you for the outstanding review and your recent vehicle purchase. Please feel free to give us a call if you have any future questions or issues and happy/safe driving this fall!

October 04, 2016

Great First Time with Joe Peters I came from out of town to see what Infiniti of Naperville had to offer and I was pleasantly impressed. Joe Peters gave me a low-stress and transparen More

by devhog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peters
Oct 10, 2016 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville would like to thank you for your outstanding review of our dealership along with the perfect DealerRater score. It is wonderful to hear that even though you had to come to us from out of town you found the experience worth the drive. Joe Peters will always be available to answer any future questions and we look forward to seeing you again if you have any other automotive needs. Happy and safe driving the rest of this fall in your new Infiniti!

October 02, 2016

Used car buyer It experience was quick and painless. I got the car I wanted for a good price. The dealer ship was clean and everyone was very polite. More

by Mrrenzo0861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2016 -

INFINITI of Naperville responded

Thank you for the outstanding review of Infiniti of Naperville, its staff and the facility. We are very happy to hear that you found everything during your vehicle purchasing experience to be of your liking and that all of our employees that you dealt with exceeded your expectations. We look forward to seeing you again soon in service, but until then happy/safe driving this fall!

October 01, 2016

Tom Schulte Great sales personnel and customer service! Simple nigocations on price. Customer service and training was great and to the point. They were very help More

by Tommy gun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renato Garcia, Sean Pelkey, Joe Peters
Oct 03, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville, for the perfect DealerRater score and of course for your Infiniti purchase. Joe Peters is one of our many excellent Sales Professionals and we are always happy to hear when he can meet every need of his customers. Please give us a call if you have any future questions and our door is always open if you have any other vehicle needs. Thanks again and happy/safe driving in your new Infiniti!

October 01, 2016

Dress to impress Joe Wolski is rude. He's an in and out kind of guy and rushed through the transaction. Don't expect above and beyond service from him. More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Wolski
Oct 01, 2016 -

INFINITI of Naperville responded

Hello Nelson, Thank you for taking the time to write a review for us. We are sorry to hear about your experience. We pride ourselves on providing the best possible customer experience which you may have seen with some of our recent customer reviews. I apologize for falling below your expectations. I would greatly appreciate an opportunity to speak with you about your time in the dealership. Please call me at 630.241.3000 and ask for Dale Morrone.

September 30, 2016

Best Car Buying Experience Buying a car has never been easier. From the greeting at the door to the delivery was amazing. Douglas and Justin were very professional and I would More

by 0922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Belgio, Justin Rogers
Oct 03, 2016 -

INFINITI of Naperville responded

Thank you for the outstanding review, the perfect DealerRater score and for purchasing your new vehicle from Infiniti of Naperville. We are very happy to hear that the time you spent with Doug Belgio was enjoyable and that he was able to put you in your vehicle of choice. Please give us a call if you have any future questions and feel free to visit us again for any other vehicle purchasing needs. Happy and safe driving till we see you next!

September 30, 2016

Pleasant car buying experience We worked with John Hale on the purchase of our Q50. John was very informative and great to work with. I highly recommend both Infiniti of Naperville More

by leeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hale
Oct 03, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new Infiniti Q50!

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