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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

September 30, 2016

Awesome Experience Randy Chin made it easy and painless to lease a car. He had the right balance of information and follow-up, no pressure tactics. I look forward to w More

by lisadawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Randy Chin was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent fall!

September 29, 2016

Great overall service and experience! I've recently purchased a pre-owned vehicle and Joe Peters did a great job making the entire transaction go through smoothly. They were fair in the ne More

by Ann Lazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Joe Peters
Oct 03, 2016 -

INFINITI of Naperville responded

Thank you for your recent purchase from Infiniti of Naperville and for the positive review. We are always happy to hear when our dealership goes above and beyond any previous vehicle purchasing experiences and it is wonderful knowing that Joe Peters did a job worth recommending. We hope to see you again in the future and wish you happy/safe driving until your next visit.

September 29, 2016

Overall great experience! I just bought a used Infiniti Q50 car. Gerry is a nice and patient dealer. We set all the things down and pick the car in a single afternoon. And the More

by ljt0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Gerry Garcia
Oct 03, 2016 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Gerry Garcia always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this fall!

September 28, 2016

Buying used car Worked with Doug Belgio on purchasing used car. Superb service, no haggle over price...start to finish out the door less than 2 hours. Will absolutely More

by Funkj1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Belgio
Sep 29, 2016 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Doug Belgio was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

September 25, 2016

Great experience purchasing my 1st Infiniti Great experience working with Mike Swanson on the purchase of my certified preowned JX35. I traded in my BMW X5. Not only was Mike awesome to work w More

by April K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Wolski, Michael Swanson
Sep 26, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!

September 25, 2016

Great staff, Great experience Helpful, polite, friendly, responsiveness staff, great to work with. This is not the first Infiniti we've purchased from the dealership, and this was More

by CalDiane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Carlson, Delivery Specialist, Michael Swanson
Sep 26, 2016 -

INFINITI of Naperville responded

Thank you for the excellent review of Infiniti of Naperville and for your recommendation. We are very happy to hear what a wonderful time you had while searching for your perfect vehicle with Mike Swanson. Please visit us again soon when your vehicle is ready for service and enjoy driving your new Infiniti!

September 25, 2016

Just Keeps Getting Better This was my third car from Infiniti, two leases and this CPO sale. Mark Schoeberlein worked around our unique issue of me being located out of town an More

by Schicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Mark Schoeberlein, Justin Rogers
Sep 26, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for continuing to be a part of our dealership family and for your wonderful review. Our entire staff works hard to make sure all customer needs are met and so we are happy to hear that Mark Schoeberlein was able to accomplish that goal with you. We look forward to seeing you again in the future and wish you happy/safe driving till then.

September 25, 2016

Stress Free Car Buying We went to the dealership to purchase a Q50. We told our salesperson what we were interested in. He matched our needs to a vehicle and made the deal More

by J. Szczepanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Adam Murczek, Dallas Carlson
Sep 26, 2016 -

INFINITI of Naperville responded

Thank you for the perfect DealerRater score and for continuing to be a part of our Infiniti of Naperville family. Please feel free to recommend Adam Murczek and our dealership to any of your family or friends. From the entire Infiniti of Naperville staff happy and safe driving this fall!

September 22, 2016

Knowledgeable sales representative. He was very engaging. Great car shopping experience and really friendly staff. The car purchases was used but in great shape . The dealership made sure it was spotless befo More

by Aghibilic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schoeberlein
Sep 26, 2016 -

INFINITI of Naperville responded

Thank you for your outstanding review and perfect DealerRater score of Infiniti of Naperville. It is always good to hear when our customers find our buying process pleasant and friendly. Please feel free to recommend our dealership to any of your family or friends and have a wonderful fall!

September 21, 2016

Great Experience!!! Christian Lynch was very timely in response to my on-line request. Joe Peters was very friendly, informative, and non-pressuring salesman. Everyone ma More

by Lisa Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Joe Peters, Dallas Carlson
Sep 26, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your business and for the time you took out of your day to travel all the way to our dealership. It is wonderful to hear that you found our customer service to be beyond exceptional. Please give us a call if you have any future questions or issues and enjoy driving your new vehicle. From the entire Infiniti of Naperville staff, we wish you happy/safe driving!

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