INFINITI of Naperville

Fantastic Experience Like a lot of people, I absolutely dread buying a car. However, this dealership is absolutely the best I have encountered. I purchased my last car a Like a lot of people, I absolutely dread buying a car. However, this dealership is absolutely the best I have encountered. I purchased my last car at a luxury dealership, and in no way did I receive the attention that I received at Infiniti Naperville. I found a QX50 through an on line search, and Debbie was very quick to respond to my inquiry. I came in a little too late for that car, but Jon Hale found me a comparable vehicle in the same price range, which I ended up liking better. I can't say enough good things about Jon--he made me feel comfortable from the start--very personable, knowledgeable and efficient. I never once felt pressured--the deal was straightforward and absolutely no games. I had a trade in and I feel I was offered a great price for my vehicle--very pleased. I also came in with a pre-approval from another lender and wasn't pressured to go with Infiniti's financing at all (I did end up going with Infiniti financing, though, as Adam, the sales manager, mentioned they had really great rates--and they beat my financing terms by a long shot. By the way, can't say enough nice things about Adam--great guy and he clearly puts a priority on customer service). Ray in financing made things simple and quick--very efficient, and a really nice guy. Justin spent time going over the programs and features that are offered, and he spent about a half an hour with me to go over all the features in my new car. He even helped my sync my phone before I left. I was really impressed. Jon came out to make sure all was ok before I pulled away. I was really "wowed" by these guys. I bought the car last night, and this morning I have already raved to my co-workers about my experience. Everyone at Infiniti Naperville kept saying "Welcome to the Infiniti family," and I can tell they mean it. I will absolutely be back to buy another car from this dealership, and from Jon, in particular (I've already given his name out). I don't think I mentioned that I love my new QX50--it's easily the best car I've ever owned. I wholeheartedly recommend Infiniti Naperville. More

no hassles Needed to upgrade my G37 which was purchased from the same dealer when they were located in Lisle. New location, same experience. No pressure. No s Needed to upgrade my G37 which was purchased from the same dealer when they were located in Lisle. New location, same experience. No pressure. No surprises. Easy transaction. More

Infiniti Fan Top notch service, flexibility and trusted business. Love the valet service for regular oil and car washes. Just purchased my second vehicle from Sean Top notch service, flexibility and trusted business. Love the valet service for regular oil and car washes. Just purchased my second vehicle from Sean Pelkey! More

Happy wife happy life, thanks Sean! We recently moved to western suburbs and my wife needed a new car for her commute. We test drove around 10 different cars. She ended up choosing the We recently moved to western suburbs and my wife needed a new car for her commute. We test drove around 10 different cars. She ended up choosing the Infiniti QX50. I found Sean based on his reviews. I like my vehicle purchase transactions done mainly over email. Sean was very responsive, and when the color/package combo my wife chose was not available in most of the states at the time we were ready to buy, he was able to track and reroute a new delivery within a reasonably short time frame. through the whole process he was always accessible, knowledgable and very professional. When you combine that with the dealership's aggressive pricing(trust me, I shopped around for favorable lease terms) and their valet service offering, Sean's team and dealership are hard to beat. Shout out to Dallas, who went over tech details, answered our questions about accessories in a very efficient manner. Bottom line. Very pleasant experience overall. If we ever need another infiniti I will not think twice to go back to Sean. P.s. I timed the amount of time we spent at the dealership on the day of our purchase after our vehicle arrived: 1 hr and 15 mins total, for a lease transaction with MSD's. P.s.2. If u r thinking of leasing, spend the couple bucks on Leasematic app, thank me later. More

Awesome Adam murczek was very good. He knew his product. He was honest, patient and thorough. He came highly recommended from a friend who buy a car from him Adam murczek was very good. He knew his product. He was honest, patient and thorough. He came highly recommended from a friend who buy a car from him. One thing I would recommend from the service department; when someone buys a car from out of town, fill it up with gas. A new customer should be worth $40 More

My experience This is my second lease with Infiniti of Naperville and my dealings with Adam Murczek and Dallas Carlson were outstanding. I would gladly recommend fa This is my second lease with Infiniti of Naperville and my dealings with Adam Murczek and Dallas Carlson were outstanding. I would gladly recommend family and friends to look at Infiniti of Naperville for there future auto needs More

I had a greatcatr buying experience. I drove 750 miles round trip to buy a car from Infiniti of Naperville and I would do it again. I bought a 2013 Infiniti M56xS and could not be more h I drove 750 miles round trip to buy a car from Infiniti of Naperville and I would do it again. I bought a 2013 Infiniti M56xS and could not be more happy with the purchase. More

Straightforward Transaction We found our little Mini online and submitted an inquiry. The online team responded professionally. When we came in to take a look, the online staff We found our little Mini online and submitted an inquiry. The online team responded professionally. When we came in to take a look, the online staff greeted us a little bit stiffly and handed us over to Adam Murczek. Adam didn't know a ton about our Mini, but got us the information we needed and the deal we wanted. Financing was efficient, although I don't believe it was a stellar interest rate. Adam was the highlight of our experience; ask for him if you want an enjoyable buying experience. More

Excellent Experience with Randy Chin It was one of the best experiences I've had purchasing a vehicle! Everyone at the dealership was so professional and helpful. I left right at home whe It was one of the best experiences I've had purchasing a vehicle! Everyone at the dealership was so professional and helpful. I left right at home when I first got there! Randy was one of the best I've worked with! He was not the typical overly pushy salesperson, but yet, he did his job to ensure he got me the best vehicle that met my needs. I'd absolutely refer friends to this dealership!! More

Easy to deal with Started with the internet sales department and end up working with Doug Belgio. Doug was easy to work with, answered all our questions and we were ab Started with the internet sales department and end up working with Doug Belgio. Doug was easy to work with, answered all our questions and we were able to quickly come to agreement for the user G37X we purchased. We'll be back. More