INFINITI of Naperville

Best car buying experience I've ever had! A few weeks ago, while I was out of town, a hit and run driver totaled my car while it was parked on the street. Car shopping when you have to do it A few weeks ago, while I was out of town, a hit and run driver totaled my car while it was parked on the street. Car shopping when you have to do it is a frustrating enough experience; adding in the surprise element of all of a sudden needing a new car on a tight timeline made it worse. I searched for an affordable "new-to-me" car for three weeks, visited multiple dealerships where I was treated fairly but they didn't have what I was looking for, and visited multiple dealerships where they had what I was looking for but I was treated in such a manner that I would never give them my business. At one dealership, two sales people actually fought over who got to work with me while standing right in front of me. Then, the perfect used car appeared on Infiniti of Naperville's website. I called to inquire and I was connected with Adam, who told me all about the car, texted me pictures, and told me he would have it waiting for a test drive when I arrived. Now, I don't consider myself a person who would even consider setting foot on an Infiniti dealership normally, so I was a bit apprehensive, but it turned out to be the best car buying experience I've ever had. Adam was welcoming and respectful of me as the car buyer, took me on a great test drive loop, and met me at exactly the price point I asked for with no hassle. It made my decision a no-brainer; of course I was buying this car! He even drove me to drop off my rental car and to make a stop at the bank! I walked out an hour later with keys in hand and a giant smile, very relieved car shopping was over. I would recommend Adam to anyone; I've never had such a positive experience doing something I've always actively tried to avoid! Go see him; you won't be disappointed! More

A++ experience with this team. Excellent buying experience. I started with the website, which let me to Christian (internet sales), who directed me to Adam (inside sales). Adam is direct and to the point but a I started with the website, which let me to Christian (internet sales), who directed me to Adam (inside sales). Adam is direct and to the point but also friendly. NO BS with Adam. He tells you the way it is and is a straight shooter, which is the way I like to do business. Adam has excellent and in depth knowledge of the Infinity line. We started with a test drive, Adam explained the features in depth and demonstrated them on a test drive. He made sure that I tested key strengths of the car as I test drove. Adam worked with the sales manager on a few minor negotiation points and got the deal done very quickly. I could not have been at the dealership more than 1.25 hours including test drive. The car was priced well, the staff is excellent. This dealership is top notch. I can't comment on the quality of work yet because the car is being detailed before I pickup, I expect that the detail will be excellent based on my experience so far. More

Overall Satisfied 100%/Come See Them! I recently purchased a certified pre-owned 2012 Infiniti 25x from Adam Murczek and he and his team listed below really was patient with and worked th I recently purchased a certified pre-owned 2012 Infiniti 25x from Adam Murczek and he and his team listed below really was patient with and worked the numbers to my liking so I could be comfortable making my car note. Adam is really knowledgeable about cars in general and furthermore, he is willing to tell you advice like he would tell his own son or daughter. Mike Korallus and Ray Wolski worked magic and I got very close to my most ideal payment number, but overall they are super nice and also even after more than a few hours they never rushed me and my mom and I would recommend all three and I am sure the rest of the team there is exceptional. Also Christian helped me online with a few questions so he was cool too. More

Great Experience Smooth and easy buying experience, which is saying something in the car business. Great Dealership and employees. Would highly recommend them to any Smooth and easy buying experience, which is saying something in the car business. Great Dealership and employees. Would highly recommend them to anyone looking for a new car. More

Tremendous professionalism and service I recently purchased a 2016 Infiniti QX 80. Randy Chin was professional, knowledgeable , and courteous . Naperville Infiniti has been outstanding in I recently purchased a 2016 Infiniti QX 80. Randy Chin was professional, knowledgeable , and courteous . Naperville Infiniti has been outstanding in every way and I would recommend them to anybody . The service department and Kelvin Nunez were professionsal and informative about issues regarding my new vehicle . Thanks for everything ! More

Completely satisfied This is our second Infiniti and bar none our best car buying experience ever. Adam was extremely knowledgable about the crossover inside and out. Hone This is our second Infiniti and bar none our best car buying experience ever. Adam was extremely knowledgable about the crossover inside and out. Honest and a pleasure to work with, he really was working for us! He treated us with respect and was attentive to our ever request and got us the deal we needed. Adam by far was the finest salesman I have had the pleasure of working with. More

A car dealership that really cares about the customer..... I recently bought a vehicle from Infiniti of Naperville and negotiated a great price online with the Internet Sales manager so all I had to do was com I recently bought a vehicle from Infiniti of Naperville and negotiated a great price online with the Internet Sales manager so all I had to do was come in a test drive the truck I wanted and I met Adam Murczek a friendly pleasant personable man who was very knowledgable about the truck I wanted which was a Cadillac Escalade ESV he took me for a fun ride around in the car where he explained the features and told me about the dealership. Once we got back and started waiting for the paperwork from the bank and car insurance companies he was patience and calm because I had already told them where and too whom to fax it to and than we had to call them both again and he remained the same throughout even as I was getting alittle frustrated he made my experience great, and he's not the only one Ray Wolski tried to add on the extended warranty for me but it pushed the deal over the amount I was approved for and he contacted the bank too see if the would honor the slight difference. If this is how they do business everyday I can see how they remain number one in the nation year after year. I wish both men and the company continued great success. Because of the I personally felt safe and confident in my choice of vehicle and dealer to do business now and again in the future with.... Thanks a lot guys !!!! More

Great experience. Mark worked hard to get me into my q50. He got me a deal I didn't think was possible. Joe in finance made the process quick and easy. Couldn't be more Mark worked hard to get me into my q50. He got me a deal I didn't think was possible. Joe in finance made the process quick and easy. Couldn't be more happy. More

The sales experience that car buyers are seeking is here!!! Adam Murczek was a joy to work with as he assisted my wife and I during the sales process of buying our vehicle from Infiniti of Naperville!!! The pri Adam Murczek was a joy to work with as he assisted my wife and I during the sales process of buying our vehicle from Infiniti of Naperville!!! The pricing of our vehicle was noticeably better than all the other dealers in the area as Adam explained their strategy and how their dealership goes to market. Although price isn't everything when purchasing a vehicle, I found that this dealership offers much more value then most...as this positive tone started with my initial dealings with Adam. Adam and I felt very comfortable throughout each step of the buying process, his clear and honest approach of selling was refreshing. Adam and Infiniti of Naperville have set the bar high of what buying a vehicle is all about keep up the awesome job!!! Best Regards Dale More

My New Car Adam Murczek was my salesman. He was an absolute pleasure to work with, with no phony sales pitches. He was very knowledgable, and made sure all of my Adam Murczek was my salesman. He was an absolute pleasure to work with, with no phony sales pitches. He was very knowledgable, and made sure all of my questions were answered and concerns addressed. I highly recommend working with Adam. Dallas Carlson was tremendous to work with as well. He helped me set up certain features of my new car, and showed me extras that I might want ( I ended up buying some of them ). Ray Wolski was the man I worked with on finance. He was a pleasure to work with. He showed me different warranty options available to me, and truly seemed to want me to get the best possible deal. I highly recommend Infiniti Of Naperville! More