INFINITI of Naperville

Great buying experience Sean Pelkey and the infinity staff made buying a new vehicle the best experience we have ever had. He paid attention to our needs and was responsive a Sean Pelkey and the infinity staff made buying a new vehicle the best experience we have ever had. He paid attention to our needs and was responsive and consultative. I would recommend Eean and the dealership to anyone interested in buying an Infinity. More

Excellent Experience This is the second leased vehicle that I dealt with the team at Infiniti of Naperville. Customer service has been superior and I felt the entire proc This is the second leased vehicle that I dealt with the team at Infiniti of Naperville. Customer service has been superior and I felt the entire process went smoothly. I would encourage shoppers to seriously consider Infiniti vehicles and specifically this dealership. Other dealer during this car buying experience would telephone, email, and even send me texts - whereas the sales staff understood that I was going to shop all vehicles, give my spouse time to evaluate what she wanted, and didn't pressure us with "closing the deal". More

Certified plus After watching the Naperville web site for a month or so and doing price comparisons, I liked what I saw and visited the store. I liked the store phi After watching the Naperville web site for a month or so and doing price comparisons, I liked what I saw and visited the store. I liked the store philosophy of business - informational, professional, not pushy. Randy was very helpful to introduce me to how the maintenance program works - that includes free wash and oil changes. Several fluids are only changed when needed - because everyone drives so differently. The store is obviously a volume dealer. If something does not sell quickly, the price is reduced. Because I was in-between the one at the store and a private purchase, the 2 week delay worked out well for me. Four weeks later and 4k miles brought me in for a wash and oil change. Then a sweet surprise, they found something that was questionable, so they changed it on the spot without charge. Quite impressed with their honesty and proactive approach to the car. Not the same kind of treatment I experienced with the dealer down the street. More

Quick and Efficient Sean and the team did a nice job making my buying experience easy. I appreciate the hassle-free experience. Kudos to the whole Infiniti of Naperville Sean and the team did a nice job making my buying experience easy. I appreciate the hassle-free experience. Kudos to the whole Infiniti of Naperville team. More

Sean Pelkey was great, made it by far the easiest experience I have ever had in buying a vehicle. I would recommend Sean to others. was great, made it by far the easiest experience I have ever had in buying a vehicle. I would recommend Sean to others. More

A Very Positive Experience I bought a vehicle out-of-state with Adam Murczek at Infiniti of Naperville and he did everything in his power to make the experience informative, ple I bought a vehicle out-of-state with Adam Murczek at Infiniti of Naperville and he did everything in his power to make the experience informative, pleasant, quick, and professional. When I first called 5 days prior to closing the deal, there was no B.S. or messing around about the pricing, condition, etc. Our daily communication from when I first called about the vehicle to the days after ownership was unparalleled compared to other dealership experiences I have had in the past. The vehicle was clean and ran exceptionally well, and all minor defects were pointed out to me by Adam prior to closing the deal. After I drove my purchase 500 miles home, he called to make sure I had made it back ok! Joe Limjuco was also a pleasure working with, and he had made the paperwork part enjoyable as opposed to mundane and drawn out. More

Great Infiniti Buying Experience in November Cedric made leasing a car from Infiniti an easy experience. He gave me eveything I needed. He was easy going not pushy and made it a very enjoyable ex Cedric made leasing a car from Infiniti an easy experience. He gave me eveything I needed. He was easy going not pushy and made it a very enjoyable experience. More

Not only Infiniti but also Cadillac, Sales carried out smoothly. The car prepared very nicely. Seller showed a lot of desire to help. Randy goes professionally to the customer by offering Sales carried out smoothly. The car prepared very nicely. Seller showed a lot of desire to help. Randy goes professionally to the customer by offering the best solution. More

if your going to buy a infinity, buy from Dale in Naperville After starting the purchase process at another infinity dealership and realizing something was wrong with my deal I wasa lucky enough to meet Dale whi After starting the purchase process at another infinity dealership and realizing something was wrong with my deal I wasa lucky enough to meet Dale which shared there dealerships philosophy. Which was not to play number games but to focus on being fair and selling quantity. I would like to say they made a miserable experience turn positive. More

Simply amazing! Early this month I stumbled upon a Beautiful 2010 Mercedes E350 with everything I desired and pricing that was out of this world. I contacted the deal Early this month I stumbled upon a Beautiful 2010 Mercedes E350 with everything I desired and pricing that was out of this world. I contacted the dealership and after that everything was practically on autopilot. I bought my car sight unseen but felt more confident with this purchase than any other. If available ask for Adam Mirczek, this guy will work his tail off getting your car to you as soon as possible. Adam was easy to talk to, always available. He provided good detail on when I should expect paperwork/ car deliver good communication throughout the whole process. I will definitely look into this dealership again for future purchases. More