INFINITI of Naperville

Bob was fabulous and patient through our buying decision (began process fall of '10 and purchased summer of '11). Ryan was helpful in understanding functions of car once purchased. (began process fall of '10 and purchased summer of '11). Ryan was helpful in understanding functions of car once purchased. More

The salesman was very helpful and spent a great deal of time with me, test driving a couple of different models and showing me a variety of exterior and interior color combinations, etc. After the test dri time with me, test driving a couple of different models and showing me a variety of exterior and interior color combinations, etc. After the test drive I had a fairly specific idea of the vehicle I was looking for, and I was pleasantly surprised that when the dealer didn't have the exact package I was looking for in stock he was not pushy about trying to sell me something I didn't want. They did locate the exact vehicle I wanted at another dealer in the area within a couple of weeks, and had it transferred to their location. The pricing for the new vehicle was in line with (average) based on Edmunds and Kelly Blue Book listings. The value they gave me for my trade in was slightly higher than I expected, and significantly ($1500) higher than offers from other dealerships. The process of purchasing the car was very efficient, including a thorough explanation of the many, many features of the car. Overall, it was a remarkably pleasant experience; the only thing I wouldn't rate a "5" is the price, and only because it wasn't spectacularly low, merely moderately better than I expected. More

This dealership has worked hard with me and my family in the purchase of this new car, Several people took me on test drives 3 different times, Randy answered volumes of questions numerous times. Steve to the purchase of this new car, Several people took me on test drives 3 different times, Randy answered volumes of questions numerous times. Steve took care of one of the test drives and gave me trade in value on my old Infiniti when Randy was busy with another customer. Everyone had endless patience and had answers to mountains of questions. Mike answered some questions about car upkeep, color, etc. I felt an informed decision was made and good car purchased. More

Bob was friendly and great. He didn't pressure us at all and took the time to show us the variety of used vehicles in the model we were looking for. Sales process, once we decided on a vehicle, was very qu and took the time to show us the variety of used vehicles in the model we were looking for. Sales process, once we decided on a vehicle, was very quick. More

Overall outstanding experience! My salesman, Joe Overall outstanding experience! My salesman, Joe Calabrese made the car buying experience a pleasure. I will definitely shop here again. The owner Overall outstanding experience! My salesman, Joe Calabrese made the car buying experience a pleasure. I will definitely shop here again. The owner of the dealership was also very gracious. More

I needed to trade in my BMW 645CI due to financial reasons (wanted to lower my monthly payment) and because we have a baby on the way. I needed a car that usable in the winter and had 4 doors. I wal reasons (wanted to lower my monthly payment) and because we have a baby on the way. I needed a car that usable in the winter and had 4 doors. I walked in and discussed a possible trade with Steve. The dealer appraised my car at $2600 more than the BMW dealership. Although I know that I could have received more selling it on my own, I felt it was a decent offer. That established trust right off the bat. Throughout the process, Steve and other members at the dealership were very friendly and helpful. We popped in a couple times when we were in the area and each time were greeted in a friendly manner. When we decided on a possible car, the negotiations went very well. Without having to haggle back and forth, I thought they took the appropriated reductions on the used car. They also assisted greatly in the financing !!!! I'll just say they went above and beyond in the financing area and that alone earned our trust and will ensure that we work with them first in the future. Thanks to all at Infiniti of Lisle !!! Mike/Cathy More

Joe was informative, helped me decide between the two models I was considering with sound recommendations, and was very easy to work with. Also, he took responsibility for hunting down the exact car I w models I was considering with sound recommendations, and was very easy to work with. Also, he took responsibility for hunting down the exact car I wanted from dealerships in other states when none were available in Illinois. Painless, enjoyable experience. Ryan was also very helpful in explaining all the car's functions to me and I left the lot feeling I knew everything I needed to know about the car. I'd recommend the dealer highly. More

Infiniti of Lisle and in particular Bob Kozar are the best I have ever dealt with. This is actually the second car I've purchased from them and will go back there again in the future. I would recommend best I have ever dealt with. This is actually the second car I've purchased from them and will go back there again in the future. I would recommend this dealership as they are knowledgeable, friendly, fair and trustworthy. They gave me an excellent deal both times. They also spent a lot of time with me exploring all technical features on the car. When I drove away I felt like I had the whole car down to a T. Their service department is also excellent and efficient. More

Bob did a great job with the sales process. He made it quick and easy without wasting my time. Asaad knows the cars inside and out and explained the electronics so I could get up and running quickly. I quick and easy without wasting my time. Asaad knows the cars inside and out and explained the electronics so I could get up and running quickly. I would recommend this dealer. More

We had a great experience at Infiniti of Lisle. We traveled more than 5 hours to get to your dealership and the 2010 QX56 was exactly as promised by Bob Kozar. traveled more than 5 hours to get to your dealership and the 2010 QX56 was exactly as promised by Bob Kozar. More