INFINITI of Naperville

Bob was friendly and great. He didn't pressure us at all and took the time to show us the variety of used vehicles in the model we were looking for. Sales process, once we decided on a vehicle, was very qu and took the time to show us the variety of used vehicles in the model we were looking for. Sales process, once we decided on a vehicle, was very quick. More

I needed to trade in my BMW 645CI due to financial reasons (wanted to lower my monthly payment) and because we have a baby on the way. I needed a car that usable in the winter and had 4 doors. I wal reasons (wanted to lower my monthly payment) and because we have a baby on the way. I needed a car that usable in the winter and had 4 doors. I walked in and discussed a possible trade with Steve. The dealer appraised my car at $2600 more than the BMW dealership. Although I know that I could have received more selling it on my own, I felt it was a decent offer. That established trust right off the bat. Throughout the process, Steve and other members at the dealership were very friendly and helpful. We popped in a couple times when we were in the area and each time were greeted in a friendly manner. When we decided on a possible car, the negotiations went very well. Without having to haggle back and forth, I thought they took the appropriated reductions on the used car. They also assisted greatly in the financing !!!! I'll just say they went above and beyond in the financing area and that alone earned our trust and will ensure that we work with them first in the future. Thanks to all at Infiniti of Lisle !!! Mike/Cathy More

Joe was informative, helped me decide between the two models I was considering with sound recommendations, and was very easy to work with. Also, he took responsibility for hunting down the exact car I w models I was considering with sound recommendations, and was very easy to work with. Also, he took responsibility for hunting down the exact car I wanted from dealerships in other states when none were available in Illinois. Painless, enjoyable experience. Ryan was also very helpful in explaining all the car's functions to me and I left the lot feeling I knew everything I needed to know about the car. I'd recommend the dealer highly. More

Infiniti of Lisle and in particular Bob Kozar are the best I have ever dealt with. This is actually the second car I've purchased from them and will go back there again in the future. I would recommend best I have ever dealt with. This is actually the second car I've purchased from them and will go back there again in the future. I would recommend this dealership as they are knowledgeable, friendly, fair and trustworthy. They gave me an excellent deal both times. They also spent a lot of time with me exploring all technical features on the car. When I drove away I felt like I had the whole car down to a T. Their service department is also excellent and efficient. More

Bob did a great job with the sales process. He made it quick and easy without wasting my time. Asaad knows the cars inside and out and explained the electronics so I could get up and running quickly. I quick and easy without wasting my time. Asaad knows the cars inside and out and explained the electronics so I could get up and running quickly. I would recommend this dealer. More

We had a great experience at Infiniti of Lisle. We traveled more than 5 hours to get to your dealership and the 2010 QX56 was exactly as promised by Bob Kozar. traveled more than 5 hours to get to your dealership and the 2010 QX56 was exactly as promised by Bob Kozar. More

I bought my first Infiniti at Lisle in 1996 and have yet to find a dealer with better service. I have been to other dealers but went back to Lisle asking for help understanding my 60,000 mile service. Chr to find a dealer with better service. I have been to other dealers but went back to Lisle asking for help understanding my 60,000 mile service. Christian Lafferty went through all the options, explained in detail the different items on the list, and described the way the Lisle Service Dept. did some of the work that is different from other dealers. He told me what service my car needed that fit my particular car and my driving lifestyle. He went over the cost of each job. He gave me the control of decisions. No one at Lisle pushed me to have more done than I needed or wanted. The other people there helped me find a wonderful deli a block away, and kept my heavy bag while I was gone, gave me candy for dessert when I returned, checked on me while I waited. The service was completed well ahead of the expected time even though they fit me in their already busy schedule. It is a place of activity, with enthused and helpful staff, who all do an amazing job. They always do the job professionally, well done, and with a great attitude. You can go out of your way for this place because they will very much go out of their way to help you get what you want. More

Bob is a professional and was great to work with. He told it like it is and didn't play games. My questions were answered promptly via phone and email(and I had lots of them). Bob was very patient with me an it like it is and didn't play games. My questions were answered promptly via phone and email(and I had lots of them). Bob was very patient with me and made the process painless. I highly recommend Bob Kozar and I hope to see him for my next purchase in a few years. Ryan was great! He explained how everything worked on my new G37x. He really knew what he was doing and it showed. He was very patient with me and really took his time to go over everything. Ryan was very professional. This dealer has a great group of professionals. I highly recommend them and will be going back for my next purchase. More

Why? B/c we came to agreement on a purchase. Revived the information we needed to make a decision and George was willing to work with us. Once we decided to purchase, the rest of the dealership was ver the information we needed to make a decision and George was willing to work with us. Once we decided to purchase, the rest of the dealership was very supportive and got us in and out within an hour. The car was cleaned, we received a good overview of features and George arranged for his peer to help us since he had to leave to attend a wake. The car is outstanding and we are pleased with the entire transaction. More

I had a great experience at Infiniti of Lisle. I would recommend this dealership to my friends and family. Great customer service. I feel i was dealt with in a fair and honest fashion. Plus, i absolutely recommend this dealership to my friends and family. Great customer service. I feel i was dealt with in a fair and honest fashion. Plus, i absolutely LOVE my new G37!!!! More