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INFINITI of Naperville
Naperville, IL
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,498 reviews
January 18, 2022
Heidi Guttman was exceptional! She captured the vision for my new vehicle. Heidi was very professional and friendly. She worked with me until the deal was done, and was very attentive to all my desires. for my new vehicle. Heidi was very professional and friendly. She worked with me until the deal was done, and was very attentive to all my desires. The customer service was beyond my expectations. The business manager Joesph R.Limjuco was the best finance manager I have ever worked with getting my car financing. Please go see this excellent team! You will not be disappointed More
by glory mcdonald
January 17, 2022
Had a great experience! Adam was professional, thorough, and helpful! The car trade in and buying experience was smooth. And appreciated the extra time he spent going over all the details of the cars with and helpful! The car trade in and buying experience was smooth. And appreciated the extra time he spent going over all the details of the cars with me! More
by SARAHAUCUTT
Employees Worked With
Adam Murczek
January 14, 2022
Great experience with Adam and manager, Mark. Easy, fair and quick transaction with my lease turn in and new car lease. Very happy with it overall and I would recommend Adam and Infiniti of Naperville over and quick transaction with my lease turn in and new car lease. Very happy with it overall and I would recommend Adam and Infiniti of Naperville overall! More
by krl2112
Employees Worked With
Adam Murczek
January 13, 2022
I went into Infiniti of Naperville looking to purchase a vehicle and received great assistance from Heidi. She was so personable, friendly, very professional, and her willingness to help is unmatched. I do vehicle and received great assistance from Heidi. She was so personable, friendly, very professional, and her willingness to help is unmatched. I don't normally write reviews, but she definitely exceeded my expectations from start to finish. The best car buying experience. Terrific to work with, went out of her way to help me each step of the way, and got the job done! Such a great asset to Infinity of Naperville. Your Awesome Heidi!! :-) Keep up the great work!! :-) More
by msshawntel
Employees Worked With
Heidi Guttman
January 12, 2022
Joseph was amazing he worked wonders for me. He was friendly and his expertise was pristine. He worked hard to give me something that was not only in my budget but affordable. His hard work is definite friendly and his expertise was pristine. He worked hard to give me something that was not only in my budget but affordable. His hard work is definitely what your looking for when purchasing a vehicle. More
by msshawntel
January 11, 2022
My husband and I had a great experience buying our 2nd car from Infiniti of Naperville. Heidi was such a pleasure to work with and had us out in and out, which we really appreciated. She was very knowledg car from Infiniti of Naperville. Heidi was such a pleasure to work with and had us out in and out, which we really appreciated. She was very knowledgeable about the cars we were considering and I'm loving my new QX55! Highly recommend them. More
by heather_melzer
Employees Worked With
Heidi Guttman
January 08, 2022
Worst experience with warranty repairs. Bought my car here not coming back to get work done. Got charged a diagnostic fee for something obvious and got told no warranty. Another dealership did the job no here not coming back to get work done. Got charged a diagnostic fee for something obvious and got told no warranty. Another dealership did the job no questions asked. What is going on? More
by Cibanes97
Employees Worked With
September , Antwan Hicks
January 08, 2022
After searching all across the US we finally found what we were looking for at Infiniti of Naperville. The service was second to none and we want to thank Joey Wood for making this transaction so easy for we were looking for at Infiniti of Naperville. The service was second to none and we want to thank Joey Wood for making this transaction so easy for us! Thanks you to everyone that helped him with our transaction. More
by Rickey J.
January 05, 2022
This infiniti dealer provides the best service and customer service. They did everything od possible to find me the vehicle that i wanted. Due to the shortage we face now because of the pandemic. Nice customer service. They did everything od possible to find me the vehicle that i wanted. Due to the shortage we face now because of the pandemic. Nice and great job. Thanks for the great customer service. More
by idaas92
