Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Naperville
Naperville, IL
3,501 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,501 reviews
October 25, 2021
This is the 7th vehicle I have purchased from Infiniti, I cannot tell you how much I enjoy working with Dale and Mark, I wont buy another car from anyone else. cannot tell you how much I enjoy working with Dale and Mark, I wont buy another car from anyone else. More
by Frank Arostegui
October 18, 2021
So I just bought the most gorgeous car! I started out working with Randy who is wonderful but when we went in today we didn’t realize it was his day off. Heidi greeted us and did an amazing job getting u working with Randy who is wonderful but when we went in today we didn’t realize it was his day off. Heidi greeted us and did an amazing job getting us out the door in 2.5 hours because of a prior commitment. Most enjoyable car purchase of my lifetime and I’ve bought a lot of cars! Great the way Heidi was able to use her iPad during the transaction as well! Best dealership ever! This is my first Infiniti but my husband is on his 4th!!! More
by mdsstanton
October 17, 2021
Bought an an Infinity SUV from Mark Roncone. Mark was extremely helpful, friendly and not pushy. He took the time to answer all of our questions and go above and beyond to ensure we had a wonderful expe extremely helpful, friendly and not pushy. He took the time to answer all of our questions and go above and beyond to ensure we had a wonderful experience. Happy to recommend friends and family to see Mark and the team at Infinity of Naperville! More
by gz
Employees Worked With
Mark Roncone
October 17, 2021
Our sales person was great. He was professional, and very responsive to our calls and emails. I would definitely work with him again in the future. responsive to our calls and emails. I would definitely work with him again in the future. More
by kkdombrowski
Employees Worked With
Mark Roncone
October 16, 2021
Working with Heidi Guttman on the purchase of our new Infiniti QX50 was a very positive experience. She was a pleasure to work with and was very receptive to our needs and requirements in looking for a Infiniti QX50 was a very positive experience. She was a pleasure to work with and was very receptive to our needs and requirements in looking for a new SUV. I would highly recommend Infiniti of Naperville and working with Heidi. More
by Dale Samuelson
Employees Worked With
Heidi Guttman, Heidi Guttman
October 08, 2021
Bought a used SUV from Joey. The process was very smooth and painless. I would recommend giving Infinity of Naperville a shot next time you are in the market for a new or used car. and painless. I would recommend giving Infinity of Naperville a shot next time you are in the market for a new or used car. More
by jacktully869
