INFINITI of Naperville

To say that Kaitlyn was fantastic is an understatement. She provided timely responses, transparent pricing and accommodated several special requests throughout the process. Anybody looking for an Infinit She provided timely responses, transparent pricing and accommodated several special requests throughout the process. Anybody looking for an Infiniti in the Chicagoland area (or elsewhere, as I was) should call Kaitlyn first. Thank you for making the deal seamless! More

Were helpful about the various options on models and reviewing them with us. Kept the appointment moving and respected our time. reviewing them with us. Kept the appointment moving and respected our time. More

Mark was very patient with us and worked with us. We knew which model we wanted and he showed us a few. Knowledgeable with the product. Would recommend. which model we wanted and he showed us a few. Knowledgeable with the product. Would recommend. More

Salesman very knowledgeable about vehicle, answering all questions. Would highly recommend this dealership. I had a great experience with no pressure. questions. Would highly recommend this dealership. I had a great experience with no pressure. More

As it has been for 16 years for me, excellent service. Always get a good deal. Always get a good deal. More

Nice friendly environment very welcoming. Met with Randy Chin to purchase my vehicle great customer service. I’m satisfied. Chin to purchase my vehicle great customer service. I’m satisfied. More

I came to the dealership in a very difficult spot. From Doug who assisted me in the service are (major car issues and 4 hr round trip commute) to Joey on the sales team it was first rate all the way. Will Doug who assisted me in the service are (major car issues and 4 hr round trip commute) to Joey on the sales team it was first rate all the way. Will be back to purchase future vehicles! More

I bought a certified pre owned Infiniti from them, specifically for the warranty. Drove 1/2 hour to my appointment for an AC and window problem, only to be told it 'may' cost 180$ x2 to diagnose my p specifically for the warranty. Drove 1/2 hour to my appointment for an AC and window problem, only to be told it 'may' cost 180$ x2 to diagnose my problems to see if they are covered under warranty. So, $360 just to find out if my problem is 'covered'. Unacceptable, we declined their 'offer' and left. Buyer beware, certified pre-owned warranty does not mean anything...would have been nice to be informed of these costs prior to driving out for my 'warranty' work More

A Very Smooth Experience. I have been leasing my cars from Infiniti of Naperville for over 20 years, and will continue to do so from such a 1st Class Operation. from Infiniti of Naperville for over 20 years, and will continue to do so from such a 1st Class Operation. More

Very good experience buying car food costumer service Very good experience buying car food costumer service mark was very professional and helpful definitely go back to this dealership for my next pur Very good experience buying car food costumer service mark was very professional and helpful definitely go back to this dealership for my next purchase highly recommend More