Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Naperville
Naperville, IL
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,498 reviews
September 07, 2021
With my lease ending soon, I decided to visit Infiniti to see the options available to me. My husband and I received a very warm greeting from Joseph Wood our Sales Associate. I appreciate that Joseph took t see the options available to me. My husband and I received a very warm greeting from Joseph Wood our Sales Associate. I appreciate that Joseph took the time to ask what I was looking for and explain features the car had to offer. The professionalism and knowledge Joseph demonstrated is Five Star Customer Service! Infiniti is a pleasure to do business with. More
by mrsrolisanchez
Employees Worked With
Joseph F.L. Wood
September 03, 2021
Good dealership would recommend to friends and family. Joey F.L. Wood and Joe L in finance are the best. Good car buying experience today. Joey F.L. Wood and Joe L in finance are the best. Good car buying experience today. More
by sydneealexander95
September 02, 2021
The entire team went out of their way to make sure to get me the car that I wanted! They were friendly, personable and knew the market. me the car that I wanted! They were friendly, personable and knew the market. More
by jen310
September 01, 2021
Randy made the experience of buying a QX80 very easy. He was very polite through the whole process. Also the wife loves the new ride. was very polite through the whole process. Also the wife loves the new ride. More
by yassir7y
September 01, 2021
The people are great. No haggle, no hassle, never felt pressured. That’s what I would expect in a car buying experience and that’s what I got. pressured. That’s what I would expect in a car buying experience and that’s what I got. More
by jedbaugh
August 31, 2021
I really enjoyed working with Mark. Mark was very friendly and knowledgeable. I would definitely recommend him to my friends and family members or anyone in the market for a new car. friendly and knowledgeable. I would definitely recommend him to my friends and family members or anyone in the market for a new car. More
by Edith Gonzalez
Employees Worked With
Mark Roncone
August 30, 2021
Joseph F.L. Wood was very attentive and answered all our questions In a polite and professional manner I recommend anybody going to talk with Joey👌👍🙌👏👏 questions In a polite and professional manner I recommend anybody going to talk with Joey👌👍🙌👏👏 More
by Aaron wells
August 28, 2021
Very good service mark was very helpful I definitely go Very good service mark was very helpful I definitely go back to infinity of Naperville for my next purchase Very good service mark was very helpful I definitely go back to infinity of Naperville for my next purchase More
by Tbarylowicz
Employees Worked With
Mark Roncone
August 26, 2021
Randy is a great asset to Infiniti of Naperville. From start to finish, he was attentive to our needs and desires for this car purchase. start to finish, he was attentive to our needs and desires for this car purchase. More
by Colleen
Employees Worked With
August 25, 2021
I had to wait for the finance dept for a bit, but otherwise very happy with my experience. They even allowed my dog to go on the test drive. otherwise very happy with my experience. They even allowed my dog to go on the test drive. More
by Spaminator68
Employees Worked With
Christian Lynch, Mark Roncone
