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INFINITI of Naperville

Naperville, IL

4.9
3,501 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,501 reviews

August 28, 2021

Very good service mark was very helpful I definitely go Very good service mark was very helpful I definitely go back to infinity of Naperville for my next purchase More

by Tbarylowicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Sep 02, 2021 -

INFINITI of Naperville responded

Tbarylowicz, thank you for your kind review; we are happy to pass along your comments to Mark R and the team here at Infiniti Of Naperville!

August 26, 2021

Randy is a great asset to Infiniti of Naperville. From start to finish, he was attentive to our needs and desires for this car purchase. More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

INFINITI of Naperville responded

We appreciate your positive review about Randy, and are so happy to hear you had a great experience with us!

August 25, 2021

I visited multiple Infiniti dealerships to replace my totaled QX50. Infiniti of Naperville was up front about not being beat on price, and was professional and efficient in helping me get back on the roa More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Lynch, Mark Roncone
Sep 02, 2021 -

INFINITI of Naperville responded

Jeff, we are glad we could help! Thank you for your business

August 25, 2021

We bought our 2022 Infinity QX55 on August 19th.After looking for different suv"s for last 2 weeks, not loving what I test drove.My husband was in touch with Randy per phone call that day,he told him wha More

by dbirdsley36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
Sep 01, 2021 -

INFINITI of Naperville responded

Dbirdsley36, we strive for 100% satisfaction, and it is great to see you had such a positive experience With Rany C, Garrett S, and the entire team here at Infiniti Of Naperville.

August 25, 2021

I had to wait for the finance dept for a bit, but otherwise very happy with my experience. They even allowed my dog to go on the test drive. More

by Spaminator68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch, Mark Roncone
Sep 02, 2021 -

INFINITI of Naperville responded

Hello Spaminator68, we appreciate you taking the time to leave us this feedback.

August 25, 2021

Excellent service experience…my QX 50 was serviced well…Friendly/professional advice More

by HelenLewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan Hicks
Aug 25, 2021 -

HelenLewis responded

Great service as always

August 25, 2021

I purchased my used Infiniti at a Honda dealer and, unfortunately, the salesman was not able to tell me anything about the features because he was not familiar with an Infiniti. I called Infiniti of N More

by Alina
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Sep 01, 2021 -

INFINITI of Naperville responded

Alina, we're happy you found our Adam to be so supportive during your experience here at Infiniti Of Naperville.

August 24, 2021

I went there for QX50. It was an experience. Both the sales person (Dan) and the manager were very professional, knowledgeable, and friendly. More

by Rana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Lynch, Daniel DuBois
Sep 01, 2021 -

INFINITI of Naperville responded

Rana, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Naperville!

August 23, 2021

Dale He is an excellent person and does everything in his power to help you, very satisfied with his help I recommend it Vwry good person . More

by Richard leon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek
Sep 01, 2021 -

INFINITI of Naperville responded

Richard Leon, we are so happy to read such a great review! Thank you for taking the time. We appreciate your business.

August 17, 2021

Adam was very professional and gave me a good treatment, I am very grateful. and i would also recommend infiniti to other people. good attention good service More

by Richard leon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Sep 01, 2021 -

INFINITI of Naperville responded

Richard Leon, thank you for your kind review; we are happy to pass along your comments to Adam M and the team here at Infiniti Of Naperville!

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