INFINITI of Naperville

This was a quick buying process with no pressure at all. I worked with Brad Broughton and he answered the questions I had. I took a day to think about my decision and he didn’t act any different. I brought I worked with Brad Broughton and he answered the questions I had. I took a day to think about my decision and he didn’t act any different. I brought my past vehicle here for routine oil changes and don’t have any complaints on the service side either. If you are in the market and see a vehicle at the Infiniti of Naperville you want you should proceed without any hesitation as it relates to the dealership and I would work with Brad. More

I was fortunate to deal with Adam, a total team player who is both extremely professional and knowledgeable. He was very easy to talk to and worked hard to meet my needs. Our test ride was outstanding all who is both extremely professional and knowledgeable. He was very easy to talk to and worked hard to meet my needs. Our test ride was outstanding allowing me to get the full effect of the QX55 features and performance. I would highly recommend dealing with Adam because he's honest and cares about getting you the best deal possible with absolutely no high pressure. My trade-in value also exceeded my expectations and Joe Limjuco, Business Manager, was extremely effective in getting the final details and paperwork completed without any additional high pressure in a very reasonable time frame. Best car buying experience you could ask for. More

Best experience in buying a car. Professional, efficient, no haggling. Adam was so honest and knowledgeable! If he didn’t know the answer to a question, he went out of his way to get the right a efficient, no haggling. Adam was so honest and knowledgeable! If he didn’t know the answer to a question, he went out of his way to get the right answer ....promptly. Highly recommend buying a car from him. They were, also, respectful of our time. More

Great dealership! They truly made the process of buying a car enjoyable! Professional and knowledgeable staff. I would buy from them again in the future. car enjoyable! Professional and knowledgeable staff. I would buy from them again in the future. More

I bought a used Toyota through Brad. They had the car ready and waiting when I arrived as they said they would. It was clean and in tip top shape. I mentioned I was in a time crunch and after the test dr ready and waiting when I arrived as they said they would. It was clean and in tip top shape. I mentioned I was in a time crunch and after the test drive Brad got things moving. There was no sales pitch or pressure to buy. I wanted the car so it was an easy decision. Once I got to the finance office Joe got us through the loan process quickly, the deal was done and I drove it home! Once I got home and was reading through all the papers I found a major issue. I contacted them and they quickly came up with a solution to resolve it fairly. You have to appreciate when a dealer acknowledges an honest mistake and takes responsibility. I would recommend purchasing a vehicle from this dealer. More

Randy was very helpful and knowledgeable are you still helping me through the decision of what car to purchase. Randy has been very professional in every manner helping me through the decision of what car to purchase. Randy has been very professional in every manner More

First time meeting Mike Barry, and a definite great addition to the team! Many thanks! Always a delight to visit with Randy Chin. Keep up the good work gentlemen. addition to the team! Many thanks! Always a delight to visit with Randy Chin. Keep up the good work gentlemen. More

Great customer service..Mark did a great job in coordinating the sales process. He explained the car features well and had my car prepped nicely and the lease signing was efficient and well done. I coordinating the sales process. He explained the car features well and had my car prepped nicely and the lease signing was efficient and well done. I am very pleased with my new Infinity purchase. More

Adam is the guy you want to buy a car from - up front and very helpful, knowledgeable and friendly - they work for you. Garrett took time to visit w/ us and gave us more info then we have ever gotten when bu very helpful, knowledgeable and friendly - they work for you. Garrett took time to visit w/ us and gave us more info then we have ever gotten when buying a car - we are in our 70s and have bought many cars - this was the most congenial, helpful and accommodating experience we have ever had - and infinity is a quality vehicle. More

Great service. Very knowledgeable. I feel like I am in good hands. I wish we had some additional perks that came with the car like weather mats and free wifi service for the initial months. Having said th good hands. I wish we had some additional perks that came with the car like weather mats and free wifi service for the initial months. Having said that Joe and Joe provided us with exceptional customer service. More