INFINITI of Naperville

Great dealership! They truly made the process of buying a car enjoyable! Professional and knowledgeable staff. I would buy from them again in the future. car enjoyable! Professional and knowledgeable staff. I would buy from them again in the future. More

I bought a used Toyota through Brad. They had the car ready and waiting when I arrived as they said they would. It was clean and in tip top shape. I mentioned I was in a time crunch and after the test dr ready and waiting when I arrived as they said they would. It was clean and in tip top shape. I mentioned I was in a time crunch and after the test drive Brad got things moving. There was no sales pitch or pressure to buy. I wanted the car so it was an easy decision. Once I got to the finance office Joe got us through the loan process quickly, the deal was done and I drove it home! Once I got home and was reading through all the papers I found a major issue. I contacted them and they quickly came up with a solution to resolve it fairly. You have to appreciate when a dealer acknowledges an honest mistake and takes responsibility. I would recommend purchasing a vehicle from this dealer. More

Randy was very helpful and knowledgeable are you still helping me through the decision of what car to purchase. Randy has been very professional in every manner helping me through the decision of what car to purchase. Randy has been very professional in every manner More

First time meeting Mike Barry, and a definite great addition to the team! Many thanks! Always a delight to visit with Randy Chin. Keep up the good work gentlemen. addition to the team! Many thanks! Always a delight to visit with Randy Chin. Keep up the good work gentlemen. More

Great customer service..Mark did a great job in coordinating the sales process. He explained the car features well and had my car prepped nicely and the lease signing was efficient and well done. I coordinating the sales process. He explained the car features well and had my car prepped nicely and the lease signing was efficient and well done. I am very pleased with my new Infinity purchase. More

Adam is the guy you want to buy a car from - up front and very helpful, knowledgeable and friendly - they work for you. Garrett took time to visit w/ us and gave us more info then we have ever gotten when bu very helpful, knowledgeable and friendly - they work for you. Garrett took time to visit w/ us and gave us more info then we have ever gotten when buying a car - we are in our 70s and have bought many cars - this was the most congenial, helpful and accommodating experience we have ever had - and infinity is a quality vehicle. More

Great service. Very knowledgeable. I feel like I am in good hands. I wish we had some additional perks that came with the car like weather mats and free wifi service for the initial months. Having said th good hands. I wish we had some additional perks that came with the car like weather mats and free wifi service for the initial months. Having said that Joe and Joe provided us with exceptional customer service. More

My experience with Infiniti of Naperville was one to remember. The level of professionalism displayed by Joey, Garrett, and the Infiniti team was spot on. The time it took and the level of attentiveness remember. The level of professionalism displayed by Joey, Garrett, and the Infiniti team was spot on. The time it took and the level of attentiveness was stellar! Would definitely shop there in the future and would recommend Infiniti of Naperville to anyone. More

Honest upfront and no hidden fees. Went for a test drive, and Mark was able to answer all my questions. He did not try to sell "features" that were included in the car and he showed me options I could add if and Mark was able to answer all my questions. He did not try to sell "features" that were included in the car and he showed me options I could add if I wanted to, without being pushy and annoying. More

Would have been an excellent 5 star but had a windshield that needed replacing and I was told truck had a puck system for towing which it did not. Staff however had limited time to educate themselves on thi that needed replacing and I was told truck had a puck system for towing which it did not. Staff however had limited time to educate themselves on this diesel heavy duty truck. First class responsiveness and sales process! More