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INFINITI of Naperville

Naperville, IL

4.9
3,501 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,501 reviews

July 07, 2021

My experience with Infiniti of Naperville was one to remember. The level of professionalism displayed by Joey, Garrett, and the Infiniti team was spot on. The time it took and the level of attentiveness More

by thompsonbernard735
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett 5 stars, Joseph F.L. Wood
Jul 13, 2021 -

INFINITI of Naperville responded

Thompsonbernard735, we really appreciate your feedback! We are so happy to be able to help you out. We know you will really enjoy your new vehicle. Thank you!

July 07, 2021

Honest upfront and no hidden fees. Went for a test drive, and Mark was able to answer all my questions. He did not try to sell "features" that were included in the car and he showed me options I could add if More

by valeria
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Jul 13, 2021 -

INFINITI of Naperville responded

Valeria, we're happy you found Mark R to be so supportive during your experience here at Infiniti Of Naperville.

July 07, 2021

Would have been an excellent 5 star but had a windshield that needed replacing and I was told truck had a puck system for towing which it did not. Staff however had limited time to educate themselves on thi More

by nulink5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph F.L. Wood
Jul 13, 2021 -

INFINITI of Naperville responded

Hello Nulink5, we appreciate you taking the time to leave us this feedback.

July 05, 2021

Fair prices, no hidden fees, friendly team. They are also taking care of windshield damage we noticed right after driving away from the dealership without any hassle. More

by Jessica.cook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Lynch
Jul 08, 2021 -

INFINITI of Naperville responded

We appreciate your positive review about your recent experience with Randy and the Team here! We are very happy we could provide you with a positive experience.

July 04, 2021

As an apprehensive first time buyer, plus being a woman, I was admittedly very nervous about just going to see the car I wanted to look at. Adam M made me feel SO at ease from the get go, and never once mad More

by tyra214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Jul 08, 2021 -

INFINITI of Naperville responded

Tyra214, your wonderful feedback and rating mean a lot to us. We are so happy to hear that Adam took great care of you during your visit

July 02, 2021

Adam Murczek was by far the best car salesman I’ve ever met! He was incredibly knowledgeable, honest, sincere, and so respectful of our needs and time! I will absolutely recommend him to all of my friends More

by PamDaly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Jul 08, 2021 -

INFINITI of Naperville responded

Pamdaly, thank you for your kind words and this wonderful review! Adam is truly a "Master" at his craft. We appreciate your business

June 30, 2021

Mark made the stress of buying a new car so easy. The whole process, from beginning to end, was so simple. I highly recommend purchasing a new or used car from this location. More

by Bran flakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Jul 08, 2021 -

INFINITI of Naperville responded

Bran Flakes, thank you for your kind review; we are happy to pass along your comments to Mark R. We hope you have many trouble-free miles with your new vehicle!

June 30, 2021

Excellent people so far. This was my first time being a customer with Naperville Infiniti. Due my good experience I’m sure I’ll return since you are close to my home. More

by Linda_talley2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Cameron
Jul 08, 2021 -

INFINITI of Naperville responded

Hi Linda_talley2000, we are very happy to have provided you with such a positive experience!

June 30, 2021

Daniel DuBois made shopping for my new car an enjoyable experience. He’s very professional and very knowledgeable. Daniel goes above and beyond for his customers. He cares about his customers and he took t More

by Jeannette DW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Cameron, Daniel DuBois
Jul 08, 2021 -

INFINITI of Naperville responded

Jeannette Dw, we're so glad that Dan D was able to go above and beyond your expectations! Thank you so much for your business and the wonderful 5-star review

June 27, 2021

Garrett was amazing we will not go anywhere else to purchase a vehicle. Everyone in store smiles and said hello to us as we walked in. Best customer service around prices are amazing too. Thank yo More

by CHERNANDY830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett
Jun 29, 2021 -

INFINITI of Naperville responded

Chernandy830, thanks for your praise and kind comments about Garrett and our team. We greatly appreciate it.

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