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INFINITI of Naperville

Naperville, IL

4.9
3,502 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,502 reviews

June 04, 2021

Overall service and experience were great. Mark was very friendly and easy to work with throughout the process. I highly recommend Mark and Dale and the Infiniti of Naperville team. More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Jun 11, 2021 -

INFINITI of Naperville responded

Aaron, we are glad we could help! Thank you for your continued business over the years.

June 02, 2021

I would like to thank Joe for a classy, very professional visit. We love our new car!! Thank you to Joe and the Infinity Team! More

by elitembs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
Jun 11, 2021 -

INFINITI of Naperville responded

Elitembs, we are glad Joey provided such a classy and professional visit! Congratulations on your new vehicle

June 01, 2021

I want to thank Kaitlyn very much with helping me out the other day! She was very sweet and extremely helpful! Will come back again! More

by Brianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kessler
Jun 05, 2021 -

INFINITI of Naperville responded

Brianna, we are glad that Kaitlyn was very helpful! We appreciate the 5-star review

June 01, 2021

Kaitlyn was very helpful and patient. She answered all my questions and helped me find the best car for me. She was very knowledgeable and charismatic. More

by Very happy costumer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kessler
Jun 05, 2021 -

INFINITI of Naperville responded

Very Happy Costumer, we're happy you found Kaitlyn to be so supportive during your experience here at Infiniti Of Naperville.

June 01, 2021

Classy, fast and professional. We covered most of the process via email and phone prior to showing up which saved a great amount of time. Great reminder why we continue to do busines at Naperville Infin More

by dunkertom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Jun 05, 2021 -

INFINITI of Naperville responded

Hello Dunkertom, thank you for the great 5-star review! we really appreciate your feedback and continued business!

May 31, 2021

The entire team was professional and very helpful. They quoted us on many different options until we found the right one for us. Would definitely recommend! More

by Amr10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kessler
Jun 02, 2021 -

INFINITI of Naperville responded

Amr10, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Naperville. Thank you for your recommendation

May 30, 2021

Though other Infiniti dealers are closer to my home in Lincolnwood, I drive the 40+ minutes to do business with Infiniti of Naperville because they have always treated me like family. I've leased and boug More

by Jimmy Persino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

INFINITI of Naperville responded

Hello Mr. Persino, your wonderful feedback and rating mean a lot to us. We truly appreciate you taking the time to share your experiences with Randy and the team here at INFINITI of Naperville. Thank you for your continued business.

May 29, 2021

Enjoyed my experience. Randy was outstanding. Professional, friendly, helpful...all the things I would want in a sales professional. I would recommend him to anyone. Thank you!! More

by jclare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

INFINITI of Naperville responded

Jclare, thank you for your kind words and this wonderful review! It is great to hear that Randy did an outstanding job for you.

May 29, 2021

I am so glad to deal with sales at Infiniti Naperville,service is great and helped me a lot. I really enjoy QX 60 ,thank you! More

by jjiezhang123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek, Daniel DuBois, Mark Roncone, Brad Broughton, Kaitlyn Kessler, Joseph F.L. Wood
May 31, 2021 -

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 29, 2021

Joey was very professional, extremely friendly and knowledgeable about the vehicle I was interested in. I would highly recommend asking to work with him if interested in purchasing or leasing a vehic More

by Moles family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
May 31, 2021 -

INFINITI of Naperville responded

Moles Family, thank you for your kind review; we are happy to pass along your comments to Joey. Thank you for recommending him!

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