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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

February 23, 2021

Not having an Infiniti dealership near by (2.5 hours away). Shopping for a new Certified 2020 QX80 was done on line to find the right vehicle....that process was made quick, simple and easy by contacti More

by brog7570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Soderlund, Mark Roncone
Mar 02, 2021 -

INFINITI of Naperville responded

Brog7570, We're happy you found our staff to be so supportive to make the trip to INFINITI of Naperville. Congratulations on the purchase of a 2020 QX80. We hope you have many trouble-free miles with your INFINITI. Thank you for taking the time to share your experience.

February 23, 2021

The staff at this location was very helpful and knowledgeable. They were able to assist us in purchasing our very first Infiniti with peace of mind knowing that everything was taken care of and the More

by oliverdiblasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Kessler
Mar 02, 2021 -

INFINITI of Naperville responded

Hello Oliverdiblasi, We are so happy to hear the Kailyn and Joe helped to create a great purchase experience. We hope you are enjoying your QX80. Thank you! we appreciate your feedback.

February 21, 2021

Brad made me feel very comfortable and was very helpful to get me exactly what I wanted. Brad wanted to make sure I was a satisfied customer. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Broughton
Feb 23, 2021 -

INFINITI of Naperville responded

Julie, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Brad.

February 20, 2021

Joseph F.L.Wood was my sales rep and he was amazing. Very patience and had a lot of insight. He took his time to explain every question I had and made this purchase as easy as possible. More

by lrowa27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
Feb 23, 2021 -

INFINITI of Naperville responded

Lrowa27, we're glad to hear you enjoyed your visit. Joey really goes above and beyond for his clients.

February 20, 2021

Joey Wood sold us our SUV. He is courteous and cares about his customers. He follows through on his promises. He knows about the cars he sells. We were very satisfied with our deal and the customer serv More

by sophiedoodle22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
Feb 23, 2021 -

INFINITI of Naperville responded

Sophiedoodle22, thanks for your praise and kind comments about our Joey! we really appreciate your feedback!

February 20, 2021

Joey was very kind and helpful. He was very knowledgeable about the vehicle. He wanted to make sure that I was satisfied as a customer. More

by Lashanna C
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
Feb 23, 2021 -

INFINITI of Naperville responded

Lashanna C, we're happy you found Joey to be so supportive during your experience here at Infiniti Of Naperville. He truly is an asset to his clients and our dealership

February 20, 2021

Joey made me feel comfortable and went out of his way to get me exactly what I wanted. True professional, and very knowledgeable. I was delighted. More

by S_Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
Feb 22, 2021 -

INFINITI of Naperville responded

Hi S_martin, thank you so much for your positive comments about Joey! we appreciate your feedback.

February 19, 2021

Mark was extremely helpful and kind when selling me my infinity. He was honest snd fair while trading in my previous infinity. Pleasure working with him. More

by Wendyhair34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Feb 22, 2021 -

INFINITI of Naperville responded

Wendyhair34, we strive for 100% satisfaction, and it is great to see you had such a positive experience Mark.

February 19, 2021

Words can not explain how grateful I am working with Adam. What I love most is his honesty. It was just like having my dad with me. Adam explained things to me like no other dealer has done in my past e More

by Quita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Feb 22, 2021 -

INFINITI of Naperville responded

Quita, we're so glad that Adam was able to go above and beyond your expectations! We really appreciate your feedback and your business! We hope you have many trouble-free miles with your new vehicle

February 17, 2021

I am extremely happy with our experience buying our car. Mark Rancone listened to our situation and needs and gave us what we were looking for without the run around. He did not try to up sell us which wa More

by cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Feb 20, 2021 -

INFINITI of Naperville responded

Hi Cheryl, thank you so much for your positive comments about Mark Roncone and the rest of the team her at Infiniti Of Naperville! We're so glad that we were able to go above and beyond your expectations!

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