INFINITI of Naperville

Infiniti of Naperville-Worth the DRIVE! While searching for an Infiniti Q60 on CARS.com, I came across Infiniti of Naperville who had the vehicle I wanted, in the color I wanted and was pric While searching for an Infiniti Q60 on CARS.com, I came across Infiniti of Naperville who had the vehicle I wanted, in the color I wanted and was priced within my budget. After reviewing other dealerships' offers, I sent my contact information to Infiniti of Naperville and after speaking with Mike Howell in sales, I had a feeling I was at the right place. Mike Howell assured me that if I gave him a chance I would purchase my vehicle from him. From start to finish, I was very impressed with my experience at this dealership and with Mike Howell. When I arrived, he was waiting for me and he answered all my questions before, during and after my purchase of my Q60. The staff at Infiniti of Naperville was very friendly and the entire setting was welcoming. I must say it's a bit of a drive, but worth the trip. I am very satisfied with my purchase and experience from Infiniti of Naperville. More

Friendly, knowledgeable, fast. Came to look at a used 2018 Camry and ended up purchasing it. When I purchased the car the side door had two big scratches on it and they fixed it up Came to look at a used 2018 Camry and ended up purchasing it. When I purchased the car the side door had two big scratches on it and they fixed it up to look brand new. What more can I say? Great dealership. More

Excellent Experience I came to INFINITI of Naperville to possibly purchase a 2017 INFINITI GX50 that I found while searching the internet. I hadn't previously spoken to an I came to INFINITI of Naperville to possibly purchase a 2017 INFINITI GX50 that I found while searching the internet. I hadn't previously spoken to any salesperson, but was introduced to Adam (Murczek) when I arrived. From our first handshake to when I signed the final document, Adam was EXCELLENT. Adam made sure to go over each step of the process with me and never made me feel pressured to make a purchase. The appraisal of my trade-in went smoothly and then Adam took me on the BEST test drive I have EVER experienced. Adam's philosophy is that his customers need to KNOW the vehicle they are buying, and he did so by introducing me to almost every feature the vehicle came with and also allowing me to test the vehicle's performance as well. I was VERY pleased with my experience with Adam and would DEFINITELY recommend him as well as INFINITI of Naperville. More

Very helpful and friendly. I ended buying from a different dealership but Daniel gave me good information and followed up a couple weeks later to see if I still needed assistance. different dealership but Daniel gave me good information and followed up a couple weeks later to see if I still needed assistance. More

Mike is the consummate professional! Over the years I have purchased multiple cars from him and today my new QX80. Mike is honest, personable & truly helps ease the entire process ! I recommend Mike, h have purchased multiple cars from him and today my new QX80. Mike is honest, personable & truly helps ease the entire process ! I recommend Mike, his team & Infiniti of Naperville ! ⭐️⭐️⭐️⭐️⭐️ More

GOOD STUFF Every few yrs I buy a car. It's an experience I don't care for. However, on this occasion it was different. Wasn't as bad I thought. The sales tea Every few yrs I buy a car. It's an experience I don't care for. However, on this occasion it was different. Wasn't as bad I thought. The sales team was considerate and not 'pushy'. They were understanding and didn't pressure me. As a matter of fact, they were helpful when I told them I was looking at another car and dealership. I'm very pleased with my experience and I'm afraid my wife will follow in my footsteps to this dealership. A job well done and I thank them. MK More

Great experience! It was a pleasure to visit Infinity ♾ of Naperville. Excellent customer service. Randy Chin was very friendly, knowledgeable and professional. I would highly recommend. of Naperville. Excellent customer service. Randy Chin was very friendly, knowledgeable and professional. I would highly recommend. More

Professional, Welcoming, and Efficient! Mark Roncone delivered great customer service, communicated timely and was very friendly. He had both vehicles waiting for us and also had a few opti Mark Roncone delivered great customer service, communicated timely and was very friendly. He had both vehicles waiting for us and also had a few options for us to look at. Would definitely be a repeat customer. Joseph in Finance was also easy to work with. More

Checking my options I stopped by today because my lease is up in July.I Spoke with Adam Murczek.He was very helpful and never pressured me to make a quick sale.He answere I stopped by today because my lease is up in July.I Spoke with Adam Murczek.He was very helpful and never pressured me to make a quick sale.He answered all of my questions and was very professional.I left thinking Infinity has been my first choice and still is.. More

Exploring options for an upcoming lease I stopped yesterday to explore lease options a lease expiring in May. Adam was knowledge, friendly and very helpful for both the QX50 and QX60. I stopped yesterday to explore lease options a lease expiring in May. Adam was knowledge, friendly and very helpful for both the QX50 and QX60. More