INFINITI of ONTARIO

Professional. They really look out for the best in the customers interest. They really are attention to detail. customers interest. They really are attention to detail. More

Infiniti of Ontario was great!!! They kept me informed on everything that was going on with my vehicle, and kept me updated as the work on my vehicle was being done. The customer service that was provided wa everything that was going on with my vehicle, and kept me updated as the work on my vehicle was being done. The customer service that was provided was amazing, and I will definitely be returning for service in the future!!! More

Great service , employees help you a lot, they are friendly too , a great dealer, Michael Velasco very helpful and friendly person, was a good experience working with him.. friendly too , a great dealer, Michael Velasco very helpful and friendly person, was a good experience working with him.. More

I highly recommend Infiniti of Ontario Service Department. Excellent and professional customer service. You are kept informed on your vehicle status. The cherry on top, is getting your vehicle ret Department. Excellent and professional customer service. You are kept informed on your vehicle status. The cherry on top, is getting your vehicle returned to you with having a fresh car wash!! They are 100% top notch. More

FRAUDULENT FRAUDULENT FRAUDULENT DO NOT BUY FROM HERE!! LIED TO MAKE A SALE INSTEAD OF HAVING INTEGRITY TO SALE TO A PURCHASER IN GOOD FAITH AND DISCLOSE THAT A CERTIFIED PREOWNED VEHICLE 2020 UNDER 13k MI LIED TO MAKE A SALE INSTEAD OF HAVING INTEGRITY TO SALE TO A PURCHASER IN GOOD FAITH AND DISCLOSE THAT A CERTIFIED PREOWNED VEHICLE 2020 UNDER 13k MILES HAD PREVIOUS ENGINE PROBLEMS THAT PUT MY FAMILY IN DANGER. EVEN THE DAY I ARRIVED TO PICK UP THE VEHICLE THE CHECK ENGINE LIGHT CAME ON AND HE ACTED LIKE HE DIDN'T KNOW WHY KNOWING THAT THERE WAS PRIOR REPORTED ENGINE PROBLEMS ALREADY REPORTED ON THE VEHICLE. SENT ME HOME IN A LOANER CAR TO LAS VEGAS. RECEIVED MY CAR ABOUT A WEEK LATER THEN LESS THAN TWO WEEKS LATER AS I WAS DRIVING MY CHILDREN TO ARIZONA THE CHECK ENGINE LIGHT COMES ON AND THE CAR BREAKS DOWN IN THE MIDDLE OF NOWHERE. LONG STORY SHORT HE LIED AMD SAID HE DID ME A FAVOR GETTING ME A LOANER CAR IN ARIZONA WHERE I WAS STRANDED BY MY TWO WEEK OLD CAR BREAKING DOWN FOR ME TO FIND OUT FROM SCOTTSDALE SERVICE DEPARTMENT THIS WAS THE THIRD TIME THE VEHICLE HAS BEEN SERVICED FOR THIS PROBLEM AND THE ENTIRE ENGINE NEEDS TO BE REPLACED. THE ENTIRE ENGINE. ON A BRAND NEW CERTIFIED PREOWNED CAR. More

This dealership is clean and bright. You are welcomed by a very professional receptionist in person or on the phone. The entire sales staff- from the owner, to the managers, to the sales and finance staff a a very professional receptionist in person or on the phone. The entire sales staff- from the owner, to the managers, to the sales and finance staff are patient, accommodating, and professional. We have been customers of this dealership since the 1990’s - primarily due to the service department staff. Amazing service manager and staff. We are treated as VIPs- even when our cars were 10-16 years old. All of our Infiniti vehicles have driven up to 200,000 miles each. We attribute this to the dealership and service departments keeping our cars in great condition at reasonable prices. There is nothing negative to say about this dealership. We purchased 2 vehicles yesterday and everyone was as professional and courteous and caring as they could be! Thank you Corey, Jorge, Carlos, Olivia, and Maritza. here’s to more decades of our relationship!!! More

My son contacted Infiniti of Ontario online Friday night and by 9a Saturday 11/20/21 Mouris responded back to my son’s request to look at a Q50. My son and I where welcomed by Mouris and took the Q50 for a and by 9a Saturday 11/20/21 Mouris responded back to my son’s request to look at a Q50. My son and I where welcomed by Mouris and took the Q50 for a test drive. My son automatically loved the car. When it came down to the deal Mouris was awesome. Mouris made my son and I comfortable and was straight up about the deal we where getting into. It was my son’s first financed car. I have never felt at ease at a dealership but my thoughts on how a dealership have changed. Manny from finance was also awesome. He was personable and not a robot in just signing papers. He made my son and I feel also at ease. These 2 guys are exceptional employees working for Infiniti of Ontario! I also like the final touches of Mouris delivering the car to us and taking time in showing my son all the features to his car! Mouris made sure my son knew all the bells and whistles before going home. More

Had appointment at 7am , was in and out within one hour. Olivia was very nice and helpful. Olivia was very nice and helpful. More

Thank you Luis for all your help. Will be coming back for my 3rd Infiniti car my 3rd Infiniti car More

Joselyn and the whole service team at INFINITI of Ontario is awesome! Great customer service. They kept me informed on the status of my Q50 while I waited. Would definitely recommend INFINITI of Ontario. is awesome! Great customer service. They kept me informed on the status of my Q50 while I waited. Would definitely recommend INFINITI of Ontario. More