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INFINITI of South Bay

Torrance, CA

4.5
1,909 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,909 reviews

May 24, 2021

My charger was stolen out of my trunk. I was getting work done on my trunk, which didn’t completed. As well as your employees lied about things stating they didn’t see my parts to my trunk that were just sit More

by QBYERS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edson Trujillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

INFINITI of South Bay responded

We are sorry if you left parts for us to install, but this should have been discussed in advance. INFINITI of South Bay, as with all other franchised dealerships, does not install customer supplied parts. Their are several reasons for this, but the most important reasons are centered around warranty and the complexities of vehicles. Today's vehicles are engineered to exact specifications. If a part is not to spec, then it could create a failure in one area could lead to issues in others. We understand that chargers do have a way of disappearing and if it reappears, then we'd appreciate if you could please reconsider your review. Thank you. Larry Harris Operations Director INFINITI of South Bay

May 24, 2021

Wilson is very helpful and straight forward. I am always happy to work with him for my service needs. i highly recommend this dealer to anyone. More

by AJLEGAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
May 26, 2021 -

INFINITI of South Bay responded

Thanks for the great feedback! We're very happy that Wilson was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 24, 2021

Great service! Super nice, thorough, helpful, honest. Wilson and Carlos were very helpful helping me decide what to do. I appreciate all their help and I would definitely come back! More

by Redlineltd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Chihuahua
May 26, 2021 -

INFINITI of South Bay responded

We loved reading this review! Happy customers are our aim, and it appears Wilson and Carlos really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 24, 2021

Excellent service, cheerful, timely, and helpful. It was extremely easy to make the appointment, I was running a few minutes late and it was bo problem. More

by SALESMET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

INFINITI of South Bay responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 24, 2021

The internet sales person was very good I think a bit more of explaining the features of the car the purchase straight forward no room for negotiation so disappointed on this part More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike
May 26, 2021 -

INFINITI of South Bay responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

May 23, 2021

Great customer service...consistently professional, courteous and friendly. I am always pleased with the level of service I receive each time I visit this service center. More

by TONOAHOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from INFINITI of South Bay. If there is anything more that we can do, please come back and see us again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 23, 2021

I always have a very positive experience when I bring my car into service at this location. Edson always does his best to make sure that I am and taken care of. More

by GEORGEJEFFRIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
May 24, 2021 -

INFINITI of South Bay responded

Thank you so much for your review, George! We really appreciate your business and are so happy that Edson could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 23, 2021

Kas is a very professional and nice and helpful sales person. I recommend my friends also to contact him for future purchases. All together, sales team in this office are nice and helpful. More

by Maryam
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Roshandel
May 24, 2021 -

INFINITI of South Bay responded

Hello Maryam, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kas was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

May 22, 2021

Very pleased with the service center at Infiniti of South Bay, I spoke with Edson & he helped me with a little mix up in insurance coverage on the tire coverage & had it worked for me. Most other places woul More

by andy172ap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

INFINITI of South Bay responded

Hi Andy! Thank you for this great review! Edson is truly an exceptional employee and we appreciate him for giving you a great experience. Please let us know if there is anything else that we can assist you with. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

May 21, 2021

Wow! The customer service was absolutely amazing. Mike is the absolute best salesman ever!! I love forward to my future visits at South Bay Infiniti. More

by bstrong6485
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Molles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Roshandel, Andy Kim
May 21, 2021 -

INFINITI of South Bay responded

Thank you for writing about your visit with us! I am happy to hear that Mike was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

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