Back

INFINITI of South Bay - Service Center

Torrance, CA

4.5
1,544 Reviews

1,544 Reviews of INFINITI of South Bay - Service Center

Sort by
February 24, 2021

The staff was very respectful, polite, knowledgeable, and consistent with their follow through. I would definitely take my car back to that dealership for service. More

by THECHAFFEUR94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 25, 2021 -

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 24, 2021

Service writer Ever was outstanding. He was knowledgeable of what had to be done and was very courteous. Kudos to Service Writer Ever. Do the Company a favor and promote Service Writer Ever. More

by RROD429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Feb 25, 2021 -

INFINITI of South Bay responded

Thanks for the great feedback! We're very happy that Ever was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 23, 2021

Always have a great experience at Infinti of South Bay. My service advisor Candice always goes the extra mile for me and my car. Strongly recommend Infinti of South Bay. More

by MARIOGU99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 24, 2021 -

INFINITI of South Bay responded

Hi Mario, and thanks for the great feedback! We're very happy that Candice was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 21, 2021

Excellent service for me.. I will be going back to this branch because the visit both times was very pleasant and they got the job done. More

by marcelgalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas
Feb 23, 2021 -

INFINITI of South Bay responded

Thank you for reaching out, Marcel! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 20, 2021

The service adviser was very professional.The dealership was very Clean and everyone working there were very Friendly.l will always come back for service. More

by CHUMAAGHADI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 22, 2021 -

INFINITI of South Bay responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 18, 2021

My car was serviced for an oil change. A car wash was also provided. I had to wait for a while for completion but it was worth the wait. More

by SJYWIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Wilson Chihuahua, Zach Maynard
Feb 19, 2021 -

INFINITI of South Bay responded

We are glad to hear you enjoyed your recent visit to our service department. At INFINITI of South Bay we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 18, 2021

Went to get my car serviced due to an issue I presented during a routine oil change (needed a part ordered). Upon being told it would be a few hours of a wait I let them know I would get an Uber ride back More

by JAVIER90254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
February 14, 2021

Although I couldn't afford to have everything that was recommended to be done, the work that had been done seems to be good so far. More

by VJHENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 16, 2021 -

INFINITI of South Bay responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 13, 2021

I brought my fx35 in to have they oil cooler sealing gasket replaced due to severe leaking. A 2 hour estimate was Promised and delivered! More

by ADELLAMARNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos, Wilson Chihuahua, Zach Maynard
Feb 16, 2021 -

INFINITI of South Bay responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

February 12, 2021

Love the friendly service of the employees especially Candace she has excellent customer service skills always extended her self and provides me with personal Care More

by LADITEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 16, 2021 -

INFINITI of South Bay responded

Thanks for the great feedback! We're very happy that Candace was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

...
83
...