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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.8
518 Reviews

518 Reviews of Infiniti of the Palm Beaches - Service Center

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December 01, 2022

Danny Solorzano has been my service advisor over may years with multiple vehicles at your facility and has always been very professional. More

by markj416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

November 17, 2022

Danny Solozano is the absolute best! I've never met someone so honest in the car service industry. He has impeccable customer service skill, very knowledgeable in his field, professiona More

by NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

November 06, 2022

I have been a loyal customer of INFINITI of the Palm Beaches for over 18 years. The reason is simple. It is easy to make an appointment for service. The service is done quickly and efficiently. The More

by baldharv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
Nov 08, 2022 -

INFINITI of the Palm Beaches responded

These words go a long way, it motivates us to work even harder, thank you for the review!

October 27, 2022

Today at Schumacher Infiniti, I had the paint and leather interior sealed on my 2017 Infiniti QX30. Kevin greeted me at the service entrance with a huge smile and a handshake, which was a great way to start More

by John Bachausen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin James Jensen
Oct 27, 2022 -

John Bachausen responded

The service I received today at Schumacher of the Palm Beaches is exceptional! I look forward to recommending your dealership to both my family and friends. Sincerely, John Bachausen 772-332-1835

October 24, 2022

I had a great experience at Infiniti of the Palm Beaches! !! Our Service Advisor Jennifer Uptegraph is very nice, knowledgeable and respectful. Everything was done in a fast and reasonable time. I really reco More

by Carilyn Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Uptegraph
Oct 25, 2022 -

INFINITI of the Palm Beaches responded

Hi Carilyn. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 27, 2022

Danny in the service center was excellent and gave great advice. Will Definetly work with him again. More

by Eluzon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

September 15, 2022

Danny is the absolute best at taking care of us and our Infiniti QX60. We trust him implicitly and know he always has our best interests in mind. Love working with him and always request Danny when we come More

by Gary.Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words Gary. We really appreciate you taking the time out to share your experience with us.

August 28, 2022

Danny is the Best! Very knowledgeable and honest! I highly recommend him and the Schumacher! More

by Jackieexitrealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

INFINITI of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

August 26, 2022

Do you know what brings back business to a Dealership? The Service Department! Danny Solozano is the most professional, personable and knowledgeable Service Manager I have ever encountered and I have boug More

by rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

INFINITI of the Palm Beaches responded

Hello Rocky , thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

August 20, 2022

The customer lounge is always clean. The service is quick, and the staff is friendly. More

by N M WILLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

INFINITI of the Palm Beaches responded

Thank you very much for your rating! We are glad you had a pleasant experience.

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