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Ide Honda

Rochester, NY

4.8
1,500 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,500 reviews

March 28, 2024

Instead of “dreading” having my Honda HRV (that I love…. and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my More

by susanlofurno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Ide Honda responded

Susanlofurno, thank you so much for your kind words! We're thrilled to hear that Jim was able to assist you with ease. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience. If you have any further questions or need any more assistance, please don't hesitate to reach out. Have a fantastic day!

March 17, 2024

I bought a Honda Accord Hybrid from Ide in February and couldn’t be happier with the vehicle and the overall experience. It was great working with Brad Constantino! He was very friendly, respectful, and More

by ZZZZ
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Ide Honda responded

ZZZZ, We are very happy to have provided you with such a positive experience! We are glad Brad was able to help you with patience and ease while looking for your vehicle and was able to find your desired car within a few days. Thank you for taking the time to let us know how we did. Have a great day!

March 14, 2024

First of all , we really appreciate the ease and accessibility to the customer representatives at IDE honda, Penfield Walk-in was easy and our customer representative Jasmin Rodgers was a cheerful More

by ratneshtrivedi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Ide Honda responded

Thank you so much for your kind words! We're thrilled to hear that Jasmin was able to assist you with ease and help you find your Ride at Ide. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience. Have a fantastic day!

March 14, 2024

I have been leasing through Ide Honda since 2015 and have always had a good experience. This time I was very fortunate to work with Brad Constantino who made the experience excellent!! It was short, seamless More

by generalmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Ide Honda responded

Thank you so much for your kind words! We're thrilled to hear that Brad was able to assist you in finding your vehicle with patience and ease. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience. Have a fantastic day!

March 13, 2024

Brad Constantino is the best . Ive been coming to Ide Honda for many years. He's treats all his clients like family. Theres no one else id rather buy a car from More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Ide Honda responded

Jeff, thank you so much for your kind words! We're thrilled to hear that Brad was able to assist you in finding your vehicle with patience and ease. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience. If you have any further questions or need any more assistance, please don't hesitate to reach out. Have a fantastic day!

March 12, 2024

Joe Latus did an awesome job and made buying a car a very easy and stress free experience. Kevin and Deb More

by k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Latus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Ide Honda responded

We are very happy to have provided you with such a positive experience! We are glad Joe was able to help you pick your ride at Ide. Thank you for taking the time to let us know how we did. Have a great day!

March 11, 2024

This last lease was my 8th one with Ide Honda and by far, the easiest and most pleasant. I can’t say enough about how great Brad Constantino was to work with. I went in on a Thursday afternoon and by the nex More

by tschmid57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ide Honda responded

tschmid, we are very happy to have provided you with such a positive experience! We are happy you chose to come to Ide to search for your new ride! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2024

Ide Honda is the best dealership out there. Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experie More

by Ryan Riedel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Galliher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Latus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ide Honda responded

Ryan Riddle, we are very happy to have provided you with such a positive experience! We are glad Joe was able to help you get you into a car with ease. We are more than happy to assist you if anything else comes up. Take care!

March 10, 2024

ABYSMAL customer service, I should have never accepted the new vehicle and drove off the lot.... I recently bought a new SUV from them a few months back now. The process in sales was great, but their More

by Chris
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people, including the manager of the Service Center
Mar 11, 2024 -

Ide Honda responded

Chris, We regret to hear that you had a negative experience with us and thank you for bringing this to our attention. We are sorry for any inconvenience we caused you. We would love to help you with your paint chip. With no last name or information on the car, we cannot reach out to you. Please contact our Sales Manager, Adam Weil at 585-504-0180 or our Service Manager, Mark Frey 585-504-0182 to make this right.

March 09, 2024

I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! More

by Jahhaus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Constantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Gleichauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dilg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ide Honda responded

Jahhaus, we are very happy to have provided you with such a positive experience! We are glad Brad was able to help you pick your ride at Ide. Thank you for taking the time to let us know how we did. Have a great day!