Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Instead of “dreading” having my Honda HRV (that I love…. and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my and wish Honda would make a hybrid and/or electric version) serviced, I schedule online with Jim Milella as my Service Advisor. Then, I KNOW that my vehicle will receive A-1 service - backed by honesty and integrity. I know I’ve said it before, but I’ll say it again…. Jim is a huge asset to IDE Honda! More
I bought a Honda Accord Hybrid from Ide in February and couldn’t be happier with the vehicle and the overall experience. It was great working with Brad Constantino! He was very friendly, respectful, and couldn’t be happier with the vehicle and the overall experience. It was great working with Brad Constantino! He was very friendly, respectful, and knowledgeable. He took the time to go through all of the available options and answer my questions. I felt absolutely no pressure. I got what I thought was a very fair trade-in value for my old car. Although the vehicle that I wanted was not in stock, they were able to find one in my desired color within a few days. The financing process went smoothly. To top it all off, Brad was more than willing to continue to answer questions well after the sale. I’d highly recommend Ide to anyone looking for a new Honda! More
First of all , we really appreciate the ease and accessibility to the customer representatives at IDE honda, Penfield Walk-in was easy and our customer representative Jasmin Rodgers was a cheerful accessibility to the customer representatives at IDE honda, Penfield Walk-in was easy and our customer representative Jasmin Rodgers was a cheerful and warm person. She was quite friendly, knowledgeable, and went above and beyond to make sure we found the right car of our needs. The financing process was smooth and easy, and we never felt pressured to make a decision. She made sure that our queries were well answered and we get the deal what we were looking for. She arranged for a ride to the showroom to get our new car picked up. It was such a seamless and hassle free process that we walked in with a car in our mind and walked out with the final deal on the car. Thank you Jasmin and IDE HONDA for being an incredible team. More
I have been leasing through Ide Honda since 2015 and have always had a good experience. This time I was very fortunate to work with Brad Constantino who made the experience excellent!! It was short, seamless always had a good experience. This time I was very fortunate to work with Brad Constantino who made the experience excellent!! It was short, seamless, and I had my new car! Ide did not have my color choice, but Brad looked for it and found it nearby, and I drove it off the dealership two days later. An excellent experience, Thank you, Brad! More
Brad Constantino is the best . Ive been coming to Ide Honda for many years. He's treats all his clients like family. Theres no one else id rather buy a car from Ive been coming to Ide Honda for many years. He's treats all his clients like family. Theres no one else id rather buy a car from More
This last lease was my 8th one with Ide Honda and by far, the easiest and most pleasant. I can’t say enough about how great Brad Constantino was to work with. I went in on a Thursday afternoon and by the nex the easiest and most pleasant. I can’t say enough about how great Brad Constantino was to work with. I went in on a Thursday afternoon and by the next Monday I was in my new Honda HRV. I am so grateful for everything Brad did to make the transition from one lease to a new one so painless. I would highly recommend Brad Constantino at Ide Honda to anyone purchasing or leasing a new or used vehicle. More
Ide Honda is the best dealership out there. Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experie Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experience as well as the new Civic. More
ABYSMAL customer service, I should have never accepted the new vehicle and drove off the lot.... I recently bought a new SUV from them a few months back now. The process in sales was great, but their the new vehicle and drove off the lot.... I recently bought a new SUV from them a few months back now. The process in sales was great, but their follow up and customer care towards the end and after the fact was completely unacceptable. When I inspected the vehicle I found that there was a was an obvious paint chip, and paint burn/scuff marks. The chip was downplayed by sales at the time of purchase. But we were assured it would get brought into service and dealt with. We were told service was flodded at the time so they would "try" to get us in. MONTHS later, and a full winter of weather and the problem hasn't been dealth with. No they just don't answer calls and we sit on hold forever. I'm a bit afraid to bring it in at this point. For worry of bad fix job either due to spite or incompetence... More
I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! have always worked with Brad Constantino. He’s the best! More