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Ide Honda
Rochester, NY
1,572 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
November 17, 2021
Hi, I'm Tom. Last month my wife Carol and I went shopping for a new car, not knowing exactly what we wanted. We had bought from Ide before, were happy with the results and tried it again. I guess we just got for a new car, not knowing exactly what we wanted. We had bought from Ide before, were happy with the results and tried it again. I guess we just got lucky that Blake Gross was at his sales desk that day, We went through the cars Blake had on the lot and got it down to two models, both HR-V's. One was a Sport model and the other was an EX-L. Blake very patiently went through the differences between the models. He even wrote up two deals for us so we would know the price difference. The EX-L has so many features that we have never had in a car, but Blake explained them all. His easy going way and sense of humor made it a pleasant experience to pick the EX-L and it was ready in a couple of days. We have had the car for about a week now and have never enjoyed a car more than this one. More
by tomtuzzeo
Employees Worked With
November 16, 2021
My expectations were exceeded, I didn't think buying a vehicle in today's market. Would be so enjoyable, Ty Shelton at Ide Honda made our purchase easy, and had fun while doing it. vehicle in today's market. Would be so enjoyable, Ty Shelton at Ide Honda made our purchase easy, and had fun while doing it. More
by Dodgers7
Employees Worked With
Ty Shelton
November 16, 2021
I've been buying vehicles a long time, and I cannot tell you. How many times I laughed working with Ty Shelton, instead of worrying about what my payments looked like. you. How many times I laughed working with Ty Shelton, instead of worrying about what my payments looked like. More
by honda#1
November 16, 2021
Jenn Flammia is the absolute best!! This is my 4 car with IDE Honda I was dreading the lease process but Jenn made it so easy for me and upgraded my car within my price. If you want to buy or lease a car go IDE Honda I was dreading the lease process but Jenn made it so easy for me and upgraded my car within my price. If you want to buy or lease a car go ask for Jenn she will get it done! More
by ghildebr
November 15, 2021
I was provided excellent customer service. The agent Ms. Jennifer helped me a lot as I bought my dream CRV Hybrid 2021! Jennifer helped me a lot as I bought my dream CRV Hybrid 2021! More
by Salifou
Employees Worked With
November 15, 2021
I went into the dealership with my cousin who recommended them and Ms.Flammia. She was very nice and informative about the entire process, as well as courteous enough to explain, and or find out any informat them and Ms.Flammia. She was very nice and informative about the entire process, as well as courteous enough to explain, and or find out any information regarding the vehicle that I was curious about. She helped both me and my cousin in getting our new cars at the same time. We are both really happy with our experience and purchase. More
by Nicolas R.
November 15, 2021
Ide had everything we wanted with our car buying experience: fair pricing, friendly and honest employees, and deep inventory. Ty was a fantastic sales associate that we loved to have guiding us thro experience: fair pricing, friendly and honest employees, and deep inventory. Ty was a fantastic sales associate that we loved to have guiding us through the process! More
by Tom and Jessica
November 14, 2021
Second time leasing a car from Brad, he was wonderful. Will be definitely be back. This is the only dealership I will be using. Will be definitely be back. This is the only dealership I will be using. More
by sportmomx52
November 13, 2021
My Sales Person was Blake Gross. We communicated by text initially and he was very prompt to give me quotes and answer all questions. When I decided to come to the dealership on a whim, he was ready to talk initially and he was very prompt to give me quotes and answer all questions. When I decided to come to the dealership on a whim, he was ready to talk more about the CRV-EX I wanted. It had to be ordered and I admit, I didn’t believe it would be in at the time promised but I was not in a rush. The car actually came in much faster than I expected. Blake took his time to go over every aspect of the new car and my husband learned a great deal about his 2017 CRV as well in the process. They made the financing easy. Overall, I was extremely satisfied with the whole car buying experience. Blake was a pleasure to work with More
by Lisa D.
