
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,570 reviews
No pressure, laid back experience. Scott was a big help and didnt pressure at all to sign anything. Was very helpful in explaining all the cars features and perks that come with leasing Scott was a big help and didnt pressure at all to sign anything. Was very helpful in explaining all the cars features and perks that come with leasing. More
Extremely Impressed! I came in looking for a 2018 Honda Civic in a specific color. I had reached out to the dealership the day before to inquire about it. When I came in t I came in looking for a 2018 Honda Civic in a specific color. I had reached out to the dealership the day before to inquire about it. When I came in the next day, Gerry greeted me and already had the car pulled up for me to test drive. The whole process was extremely easy and they made me a deal I couldn't pass up. I had gone to another dealership in the area earlier in the week and they wouldn't give me the time of day since the color I wanted wasn't on their lot. They were telling me it would be such a hassle to go get the color I wanted to buy. That's when I turned to Ide Honda and I'm so glad I did! I love my new Civic! More

Great Ride Al was friendly, courteous and knowledgeable about the 2018 Accord's features. He provided all the information that I needed to make an informed purch Al was friendly, courteous and knowledgeable about the 2018 Accord's features. He provided all the information that I needed to make an informed purchase. More
First Salesperson, first car I looked at Rick was very patient helping an “older” lady pick out a new car to lease and then slowly explain all the “new” technical (for me) features -more tha Rick was very patient helping an “older” lady pick out a new car to lease and then slowly explain all the “new” technical (for me) features -more than once! He made it such an easy pleasant experience. More
Great experience! This is our second vehicle from IDE Honda. We like that it is family owned. Everyone was friendly. Rick was wonderful with answering our questions an This is our second vehicle from IDE Honda. We like that it is family owned. Everyone was friendly. Rick was wonderful with answering our questions and we never felt rushed. Great sales and service teams! Would recommend! More

Great experience Our experience was wonderful in every way. Everybody is extremely friendly and helpful in every way. We would recommend IDE to anybody looking for a g Our experience was wonderful in every way. Everybody is extremely friendly and helpful in every way. We would recommend IDE to anybody looking for a great deal. More
Good but not Great Overall I had a great sales experience with Cody. He is very knowledgeable, thorough and helpful with the Honda Pilot that I was looking for. He goes Overall I had a great sales experience with Cody. He is very knowledgeable, thorough and helpful with the Honda Pilot that I was looking for. He goes the extra mile to make sure that you don't leave unhappy. I had a few minor scratches with the Pilot that I leased and he made sure that it got taken care of. The only minor incident was when I had to drop off my Pilot so a DVD player could get installed and they provided a loaner vehicle for me while that happened. Upon receiving the loaner vehicle another guest was there inquiring about test driving the loaner vehicle I was to receive. So I was given the option to pick another loaner vehicle which was not a huge deal to me. However when I was told that I had to wait for the other guest to return from the test drive for the dealer plate I was upset by the fact of me having to wait even longer. You would think that a dealership of this magnitude would have more then 1 dealership plate available so a 5-10 minute visit ended up taking 30-35 minutes. More
The dealership was welcoming the staff friendly. I had inquired via the internet about 3 different CRVs at three different dealerships. Al was the first to respond promptly. (The only other one mes I had inquired via the internet about 3 different CRVs at three different dealerships. Al was the first to respond promptly. (The only other one messaged me after I had already made my purchase). The used vehicle I was interested in was located at their associated vw dealership just down the way. When I arrived, I asked to speak with Al, who was busy with another customer. I was invited to wait in the comfortable seating area and offered beverages and snacks ( nice touch Ide). My wait wasn't long and then Al took my nephew and I to the other location. He was friendly and professional and easy to work with- I would have given him a higher rating but he said he had ordered me seat belt extenders, but I have yet to receive them!!!! Follow through is everything! More

Amazing and impressed My sales man was gene. He was a wonderful guy easy to talk to and very understanding and listens to the customers needs and wants. Working with him an My sales man was gene. He was a wonderful guy easy to talk to and very understanding and listens to the customers needs and wants. Working with him and his knowledge was so amazing. I would definitely recommend him to friends and family. He found my the suv that suits my needs. More
First Expereince at Ide Cody made the buying experience relaxing. He was knowledgeable about the CRV we purchased and was patient with all questions we had. He emphasized tha Cody made the buying experience relaxing. He was knowledgeable about the CRV we purchased and was patient with all questions we had. He emphasized that if we had any questions after our purchase not to hesitate to contact him. More