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Ide Volkswagen

East Rochester, NY

4.9
1,165 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,165 reviews

February 07, 2026

David is very informative and kind. He made the purchase process smooth and reduced anxiety. I would recommend him to anyone. More

by LDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2026

Everything was very smooth. Great trade in value. Great service. Katie at service desk was awesome and a super help with accessories. More

by jeep4x4x4x4
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2026

Hello I made a very tough decision and traded in my gorgeous Acura MDX for another beauty the 2026 VW Tiguan SEL R-Line with the 268hp powertrain. I needed am SUV that was spacious for me since I am 6' More

by richardmyles4747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2026

Ide Volkswagen is a solid dealership close to my home, that is the main reason I shop there. For the most part their staff it helpful and friendly. More

by jared.mcpherson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2026

Everyone was friendly and helpful. We came in to look at something, and Sydney was able to help direct us to the right option for us. When it was time to pull the trigger, Sydney was More

by zschafra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
SYDNEY DILLMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2026

We had such a great experience with both David and this dealership. David was extremely professional and helpful at the same time. I am looking forward to working with him again the next time that someon More

by karynshodge
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2026

David was not only very knowledgeable, but was also attentive, personable and a positive asset to his team. I never felt uncomfortable or pressured during my auto sale. I would buy another vehicle from More

by Steeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2026

I don't like the process of buying a car. Spencer made the process so simple and was great to work with. A great experience all around. More

by Noah
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2026

Very positive experience. Helpful, honest, professional. First car at Dick Ide, but I will go back. More

by Wa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2026

Great dealership, quick and easy every time I go in whether it be for car tune ups or any other car related inquiries. Customer service 10/10. Spencer is fantastic! More

by Jami Cannan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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