Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Ide just feels good when you walk in! The decor is fresh, the inventory is incredible and if they don’t have what you need, they will find it. Zero pressure. And our salesperson, Dave, wa The decor is fresh, the inventory is incredible and if they don’t have what you need, they will find it. Zero pressure. And our salesperson, Dave, was simply the best. He was honest, personable, knowledgeable and just a very nice man. He made sure I had what I needed when I picked up both cars (yes, leased two lol) and was so helpful in texting me in what to expect the day of delivery. At delivery, he walked me through everything I needed to know about the Atlas. He paired my phone and made me feel at ease the entire time. I also leased a Jetta for my son. He helped so much with that process and was welcoming and again, so helpful. I honestly rarely leave reviews for things but felt compelled to shout out just what a great salesperson Ide has in Dave. I was thinking ahead to when the leases are up in three years and hope he isn’t retired by then. More
Davisd was a gentleman the entire process my wife and I found our new SUV. Very helpful and not pushy. Thank you David found our new SUV. Very helpful and not pushy. Thank you David More
This is my families fourth VW purchased through Spencer. He is great to work with! He is great to work with! More
Everything about this experience was ideal. Spencer is personable, knowledgeable, and thorough. I enjoyed learning about the Cross Sport, how it is unique in the VW lineup, and the ways VW has Spencer is personable, knowledgeable, and thorough. I enjoyed learning about the Cross Sport, how it is unique in the VW lineup, and the ways VW has evolved in the last few years. From test drive to final paperwork this was the most enjoyable, straightforward, and stress-free car buying experience I have ever had. Thank you, Spencer! More
Great experience buying! Test drove and worked out numbers on Wednesday, picked car up on Thursday! Test drove and worked out numbers on Wednesday, picked car up on Thursday! More
David was a pleasure to work with. He was very knowledgeable on the car I was interested in, easy to communicate with, and he worked overtime to meet my schedule. IDE’s as a whole was He was very knowledgeable on the car I was interested in, easy to communicate with, and he worked overtime to meet my schedule. IDE’s as a whole was fair in their pricing, trade-in value, and pleasant to negotiate with. I’d highly recommend buying or leasing a car from IDE’s Volkswagen and working directly with David. More
David was very easy to work with, I would not hesitate to purchase another car from him. He went the extra mile, setting up my insurance and communication was terrific! purchase another car from him. He went the extra mile, setting up my insurance and communication was terrific! More
The dealership itself was a nice space with helpful and friendly staff making the car buying process significantly more welcoming than it has been at other dealers for me in the past. friendly staff making the car buying process significantly more welcoming than it has been at other dealers for me in the past. More
Everyone at IDE made my experience very smooth and pleasant. Spencer was great and answered all my questions and helped me to realize that I didn’t need to get the top model to have all the options I pleasant. Spencer was great and answered all my questions and helped me to realize that I didn’t need to get the top model to have all the options I wanted. The sales manager Joe was professional and helped explain the financing process. Bo made filling out all the finance paperwork very simple and quick. Overall, I would say this was the most comfortable buying experience I’ve had. I would recommend you check them out if you want a great experience! More
Best service and best SUV ever! From the time I walked in to the time I signed paperwork and got into my car it was 10 out of 10 best customer service! From the time I walked in to the time I signed paperwork and got into my car it was 10 out of 10 best customer service! More















