Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Dealership is clean, bright and welcoming! The employees immediately welcome and ask if you need assistance. Lots to look at and explore. This is our second time buying a car with Spencer. We The employees immediately welcome and ask if you need assistance. Lots to look at and explore. This is our second time buying a car with Spencer. We needed a second car quickly and he was immediately available and answered all of our questions. We purchased a 2025 atlas in October of last year and I knew to call him right away for this second car. The warranty and condition of the Tiguan was an amazing opportunity. More
David was a pleasure to work. IDE gave me a great trade in value for my car and the whole leasing process was easy and efficient. I would recommend IDE VW to everyone. Thank you s IDE gave me a great trade in value for my car and the whole leasing process was easy and efficient. I would recommend IDE VW to everyone. Thank you so much David and thank you Bo in Finance. Trevor More
Walked in with treated with respect right from the start. The sales rep David was great, fair and honest. Very easy sale and was never pushy at all. 100% recommend The sales rep David was great, fair and honest. Very easy sale and was never pushy at all. 100% recommend More
Extremely kind and attentive. David will always return your calls texts or emails without delay. He’s thorough precise and concise and most of all he shows that he cares. I wouldn David will always return your calls texts or emails without delay. He’s thorough precise and concise and most of all he shows that he cares. I wouldn’t hesitate to recommend anyone to go see David at IDE VW. Thank you again. More
Thank you for your great service and knowledge of your product. It made our decision very easy. product. It made our decision very easy. More
I had a great experience working with David. He answered the phone on a holiday, took the time to gather information about the vehicle I was interested in, did his own research, and called me ba He answered the phone on a holiday, took the time to gather information about the vehicle I was interested in, did his own research, and called me back quickly to schedule a time for me to see it that same day. He was very knowledgeable about the brand and model and answered all of my questions. I also appreciated that he took calls on his days off, including weekends, to make sure I had the information I needed to make my decision. I would recommend working with him. More
I’m new to working with IDE and dealerships in general and Dave helped me through it and was there every step of the way. Awesome guy! and Dave helped me through it and was there every step of the way. Awesome guy! More
I could not have been happier with this overall experience. David was an absolute pleasure to work with and made the process easy. I look forward to my new relationship with Volkswagen and with Dav experience. David was an absolute pleasure to work with and made the process easy. I look forward to my new relationship with Volkswagen and with David and would highly recommend! More
Spencer was great to work with. He knew what we wanted and didn't pressure us into anything else. He kept us under budget and was super helpful through out the process. When we cam He knew what we wanted and didn't pressure us into anything else. He kept us under budget and was super helpful through out the process. When we came to test drive, he even had the car out front ready to go! We highly recommend Spencer and Ide VW. More
I had a great experience leasing my new vehicle from this dealership. The entire process was smooth, transparent, and stress-free. My salesperson Spencer was knowledgeable, patient, and took the time to answ dealership. The entire process was smooth, transparent, and stress-free. My salesperson Spencer was knowledgeable, patient, and took the time to answer all of my questions without any pressure. He worked hard to find a deal that fit my budget and made sure I was comfortable with every step of the process. I appreciate the excellent customer service and would definitely recommend both the dealership and my salesperson to friends and family. More















