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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
June 20, 2026
I’m new to working with IDE and dealerships in general and Dave helped me through it and was there every step of the way. Awesome guy! and Dave helped me through it and was there every step of the way. Awesome guy! More
by L.Schaeffer
Employees Worked With
June 12, 2026
I could not have been happier with this overall experience. David was an absolute pleasure to work with and made the process easy. I look forward to my new relationship with Volkswagen and with Dav experience. David was an absolute pleasure to work with and made the process easy. I look forward to my new relationship with Volkswagen and with David and would highly recommend! More
by Ronangona
June 10, 2026
Spencer was great to work with. He knew what we wanted and didn't pressure us into anything else. He kept us under budget and was super helpful through out the process. When we cam He knew what we wanted and didn't pressure us into anything else. He kept us under budget and was super helpful through out the process. When we came to test drive, he even had the car out front ready to go! We highly recommend Spencer and Ide VW. More
by alw7729
June 02, 2026
I had a great experience leasing my new vehicle from this dealership. The entire process was smooth, transparent, and stress-free. My salesperson Spencer was knowledgeable, patient, and took the time to answ dealership. The entire process was smooth, transparent, and stress-free. My salesperson Spencer was knowledgeable, patient, and took the time to answer all of my questions without any pressure. He worked hard to find a deal that fit my budget and made sure I was comfortable with every step of the process. I appreciate the excellent customer service and would definitely recommend both the dealership and my salesperson to friends and family. More
by Stephanie C
May 21, 2026
David was such a breath of fresh air to work with. So kind and helpful, and went above and beyond for us. Highly recommend him! So kind and helpful, and went above and beyond for us. Highly recommend him! More
by LaurenK
Employees Worked With
May 12, 2026
Service was friendly and professional and they were helpful without being pushy. They found me the perfect car for my needs at the best price I could. I'm grateful to have such a devoted team behind me helpful without being pushy. They found me the perfect car for my needs at the best price I could. I'm grateful to have such a devoted team behind me! More
by kenneth_l_swol
May 01, 2026
Spencer was fantastic to work with…available, patient, and low pressure. I am happy to have worked with him. and low pressure. I am happy to have worked with him. More
by Cdmdhowe
Employees Worked With
May 01, 2026
We had an excellent experience working with David. He was honest, no pressure, easy to work with and the whole experience was better than I’ve ever experienced. I would highly recommend David to other He was honest, no pressure, easy to work with and the whole experience was better than I’ve ever experienced. I would highly recommend David to others as well as Ide. I’m so impressed by how easy the process was and the no haggling won me over. Thank you David! More
by ldimaria
Employees Worked With
April 30, 2026
Ide VW is wonderful! ! I've leased 3 GLIs from David Ruzhansky. He's easy to work with and no pressure. Quick, easy and he always gets me where I need to be on payments. ! I've leased 3 GLIs from David Ruzhansky. He's easy to work with and no pressure. Quick, easy and he always gets me where I need to be on payments. They care and it shows. I highly recommend Ide VW and ask for David!! More
by Shawne F
April 23, 2026
I came into IDE Volkswagen not knowing much about their cars, all I knew is that I was interested. I immediately met Spencer and he was so helpful. This experience felt so tailored to me and my preferences cars, all I knew is that I was interested. I immediately met Spencer and he was so helpful. This experience felt so tailored to me and my preferences which I absolutely appreciated. Spencer and his team worked hard and got me into a beautiful vehicle. I am so grateful for everything and how smooth the whole process really was. More
by Zsavelina B.
