Ide Volkswagen

Great Buying Experience I'm so thankful for the amazing service and help I received from Whit. He delivered on everything I had asked for and even put up with the 3 friends I I'm so thankful for the amazing service and help I received from Whit. He delivered on everything I had asked for and even put up with the 3 friends I brought along with me - we weren't an easy bunch to please! I got everything I wanted (and more! did someone say free t-shirts?) and he even came under the price I was looking for. Thank you so much!!! More

Five Star Experience In the past, I've walked away from my car buying experiences at other dealerships hesitant that I might have made the wrong choice or not gotten the b In the past, I've walked away from my car buying experiences at other dealerships hesitant that I might have made the wrong choice or not gotten the best deal. This was NOT one of those times. I left Ide Volkswagen feeling completely satisfied; not only with my new car, but with the experience as a whole. I received superior service from friendly staff who made the process both meaningful and enjoyable. They were patient, informative, and dedicated to working with me in order to find the perfect fit. I love my Jetta! More

Great Service! Friendly Staff! I've been bringing my VW Jetta Wagon to IDE VW since they switched over from the old place. I love it there, thank you thank you for switching to IDE! I've been bringing my VW Jetta Wagon to IDE VW since they switched over from the old place. I love it there, thank you thank you for switching to IDE! Always top notch service. My husband just bought a Passat there and is very happy too! More

Great work The guys in service are always friendly and attentive to my service needs. Thanks for getting the job done in a timely manner! I would highly recomm The guys in service are always friendly and attentive to my service needs. Thanks for getting the job done in a timely manner! I would highly recommend Ide VW for service. They know how to treat people right! More

BEWARE don't buy @ this dealer WARNING My contract was $2700.00 over. My fault, I was very tired when I went to pick up my car. I THOUGHT I could trust them. Was I ever WRONG!!! I will n My contract was $2700.00 over. My fault, I was very tired when I went to pick up my car. I THOUGHT I could trust them. Was I ever WRONG!!! I will never buy from this dealer again. I will be filing complaints with the Consumer Fraud Prevention Bureau, Attorney General Office, Volkswagen Corporate and the National Credit Union Audit Association. I will be starting a web site showing everyone how to file complaints step by step. ( FREE ) I will help anyone that this dealer has taken advantage of and show you how to get your money back. (FREE) UPDATE, IN 3 WEEKS WITH THE HELP OF SOCIAL MEDIA. I HAVE OVER 1393 PEOPLE ASKING FOR HELP. THEY ALL FEEL THEY HAVE BEEN RIPPED OFF! I WILL ANSWER EVERYONE! More

Volkswagen Passat, 20000 Miles Service I was extremely pleased with the service provided by Ide Volkswagen in East Rochester, NY. It was easy to schedule the appointment and the service wo I was extremely pleased with the service provided by Ide Volkswagen in East Rochester, NY. It was easy to schedule the appointment and the service work was performed very professionally and expeditiously. The service representative was very polite and explained in easy terms all the work that was performed on the car. More

Service Although we have only needed two service calls to date, we have been very satisfied. James is always courteous and friendly. He is very honest and ope Although we have only needed two service calls to date, we have been very satisfied. James is always courteous and friendly. He is very honest and open and we feel very comfortable using your facility. Thanks More

Friendly folks, fast service Brought my 2013 Jetta TDI in for its 10k mile service. Older gentleman at the desk notified me that my inspection was almost due (to which I had no id Brought my 2013 Jetta TDI in for its 10k mile service. Older gentleman at the desk notified me that my inspection was almost due (to which I had no idea). Got both done there within 2 hours. Thanks to the guys at the service center for noticing that. It's great to know you're working with an honest dealership with a focus on customer service. I will recommend Ide VW to my friends. More

Love my VW! I leased a car from Ide VW last year. Forgot to put up a review. Dan Welch got me a great deal on a lease for a 2013 Jetta TDI. I've had the car for a I leased a car from Ide VW last year. Forgot to put up a review. Dan Welch got me a great deal on a lease for a 2013 Jetta TDI. I've had the car for almost 1 year so far and have loved driving it every time. I think I might even be a VW convert! Looking forward to doing business with Dick Ide again. More

Splash Shield I had an oil change there and my VW was parked in front of the building for customer pick up ,and I drove no more than 20 feet and I'm hearing a dragg I had an oil change there and my VW was parked in front of the building for customer pick up ,and I drove no more than 20 feet and I'm hearing a dragging noise , it was my Splash Shield on the bottom of the car. My first thought was how could the Tec do an oil change and not see that, take the car down off the lift drive it to the front of the building and not hear that Splash Shield getting dragged on the pavement . Evan Boyer on the Management team did get this taken care of for me . More