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Ide Volkswagen
East Rochester, NY
1,171 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,171 reviews
December 30, 2025
I love the fact that they didn't waste my time. We negotiated briefly and it was a win-win for everyone. No high pressure sales. I wanted the car that day and they got it done! They even threw in a We negotiated briefly and it was a win-win for everyone. No high pressure sales. I wanted the car that day and they got it done! They even threw in a couple gifts! It was a very good experience and I highly recommend you check them out! By the way, it was the most beautiful showroom I've seen! More
by g.cotton
December 27, 2025
It was a pleasure working with Spencer and Dick IDE. The whole experience was easy and enjoyable. No stress. Everyone was very friendly and helpful to work with. The whole experience was easy and enjoyable. No stress. Everyone was very friendly and helpful to work with. More
by Mikeburneal
Employees Worked With
December 26, 2025
This was my second experience buying a car at IDE VW and it was just as great the 2nd time around. Spencer was great to work with and he made the whole process very easy! My son loves his new car and he al it was just as great the 2nd time around. Spencer was great to work with and he made the whole process very easy! My son loves his new car and he also had a great first car purchase experience. Thank you Spencer and IDE VW!! More
by avosullivan
Employees Worked With
December 26, 2025
David was very informative and a pleasure to work with he answered all of my questions. I would definitely recommend The Ide team! answered all of my questions. I would definitely recommend The Ide team! More
by toughguy24
Employees Worked With
December 17, 2025
As dealership experiences go, Ide is better than most. The facility is modern and spacious, the staff are easy to work with, especially my salesman, Spencer. The facility is modern and spacious, the staff are easy to work with, especially my salesman, Spencer. More
by Nysp2716
December 11, 2025
David made my car buying experience a positive one. He knows his craft and was a pleasure to work with. I would recommend him to anyone looking to buy a vehicle. John M. He knows his craft and was a pleasure to work with. I would recommend him to anyone looking to buy a vehicle. John M. More
by Jmitch4646
Employees Worked With
December 05, 2025
First time buying from Ide. Exceptional experience start to finish. Initially went in looking to buy a used vehicle but got a better deal buying new. No stress. No pressure. Bes Exceptional experience start to finish. Initially went in looking to buy a used vehicle but got a better deal buying new. No stress. No pressure. Best experience buying a car. Dave Ruzhansky was amazing. Dave made this the best car buying experience I’ve ever had. I would highly recommend using Dave. Very professional, knowledgeable, and patient.Outstanding! More
by Go Sabres!
December 03, 2025
My experience with David was truly exceptional. He was knowledgeable, attentive, and extremely patient throughout the entire process. David’s professionalism and genuine care made buying my new Vo He was knowledgeable, attentive, and extremely patient throughout the entire process. David’s professionalism and genuine care made buying my new Volkswagen an enjoyable and stress free experience. I never felt pressured-only supported. I highly recommend working with David Ruzhansky. More
by R&R
Employees Worked With
December 03, 2025
David was awesome he had made us feel like family and really appreciate everything he has done for us. This was our 1st experience with ide vw and have to say David has went above and beyond what we expe really appreciate everything he has done for us. This was our 1st experience with ide vw and have to say David has went above and beyond what we expected and ide has customers for life just based on our experience with David. More
by jtgreenesr184
November 23, 2025
The whole process was so easy and Spencer made it that way. He was phenomenal! way. He was phenomenal! More
by deballyn29
