Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Spencer was fantastic to work with. No pressure, just super helpful. Highly recommended you ask for him when you shop at Ide! No pressure, just super helpful. Highly recommended you ask for him when you shop at Ide! More
Process from start to finish was painless and they were able to find me the color I wanted from another dealer. I love my Atlas! able to find me the color I wanted from another dealer. I love my Atlas! More
Always a pleasure to deal with the Ide Volkswagen team. Thank you for another successful purchase. Thank you for another successful purchase. More
Spencer was amazing to work with. He educated us about our car options without overwhelming us or pressuring us to rush into a decision. Would definitely recommend Ide VW!! He educated us about our car options without overwhelming us or pressuring us to rush into a decision. Would definitely recommend Ide VW!! More
Quick, easy and painless. I would highly recommend Spencer and Dick IDE. Great service too. I would highly recommend Spencer and Dick IDE. Great service too. More
VW Service Department does not answer the phone and does not return voice mails. Sorry to bother you, you are not the only VW Dealer in town. Service is supposed to be a profit center not an anti-sales d not return voice mails. Sorry to bother you, you are not the only VW Dealer in town. Service is supposed to be a profit center not an anti-sales department. Did not bring the car in for Recall notice since they did not call back. More
David was extremely helpful, and a man of transparency and integrity. I highly recommend him for anyone looking for a Volkswagen. and integrity. I highly recommend him for anyone looking for a Volkswagen. More
Everyone was very friendly and knowledgable. The best part of our experience was that we didn’ t feel forced or rushed into decisions. it was a pleasure to work with them. We would definitely co The best part of our experience was that we didn’ t feel forced or rushed into decisions. it was a pleasure to work with them. We would definitely come back and refer family and friends to them. More
The purchase process was a pleasure from start to finish. I have always used another dealer to purchase my vehicles but my experience at IDE was so smooth and professional that I will highly recommend them t I have always used another dealer to purchase my vehicles but my experience at IDE was so smooth and professional that I will highly recommend them to friends and family. Sydney was very knowledgeable and communicative through the whole process and she took the time to promptly respond to any emails or texts! Overall a great buying experience! More
David, a skilled salesperson, negotiated a fair deal. I am thoroughly pleased with both the dealership and David's service. I am thoroughly pleased with both the dealership and David's service. More